At Skydeck Chicago, step outside the tallest building in the Western Hemisphere, 1,353 feet in the air. Offering spectacular views spanning up to four states, a one-stop Chicago experience featuring The Ledge, a glass balcony extending four feet outside the 103rd floor of Willis Tower! Last entry 30 minutes prior to closing. Skydeck entrance is located on Jackson Boulevard (south side of the building)
Customers consistently praised the breathtaking views from the Skydeck, especially at sunset and night.
Photo Experience
Many reviews highlighted the limited time for taking photos on the glass ledge, with some feeling rushed during their experience.
Pricing
Several customers noted that the ticket prices were high, with some expressing dissatisfaction over the perceived value for money.
Staff Service
Feedback on staff varied, with some customers appreciating the friendly service while others reported rude interactions.
Overall Experience
Despite some criticisms, many customers described their visit as unforgettable and a must-see attraction in Chicago.
RS
Rigo Santana
1 day ago
5.0
What an unforgettable experience. Visiting The Ledge at Skydeck Chicago was truly something special, especially getting to share it with my daughters.
Standing on the glass ledge and looking down at the city is definitely a moment that takes your breath away, but doing it together as a family made it even more meaningful. The staff was professional, the experience was well organized, and everything felt safe and exciting at the same time.
You could see how much fun everyone was having — lots of families, smiles, laughter, and memories being made. It’s one of those experiences that you’ll talk about long after you leave.
If you’re visiting Chicago or even if you’re local and haven’t done it yet, this is an absolute must. A five-star experience all the way
DD
Dihen
5 days ago
5.0
Highly worth it, it's included in the chicago city pass which I recommend buying in advance because you'll have better access to both the entry and "the ledge" (only for 3 mins for everyone). Make sure to download the city pass app to schedule your arrival (at night the city lights will make the view phenomenal). Plus the guard told me I could stay up there as long as I wanted ( it was in december), so consider taking your time to admire the skyline.
JJ
JSH
6 days ago
5.0
We visited Skydeck Chicago over the weekend and were honestly surprised. The crowd wasn’t heavy at all, and the whole experience felt smooth with no long waits.
The views from the 103rd floor are amazing. You get a full view of Lake Michigan and the Chicago downtown skyline, and it’s worth it just for that. The Ledge experience was the highlight. It’s exciting, a bit scary, and a must do if you’re there. We got some great pictures that turned out really well.
One downside is the merchandise shop. Prices felt almost double compared to what you’d normally pay, so I’d skip buying souvenirs there.
Overall, it was a great experience and I’d definitely recommend it.
Tip: buy tickets through Groupon or a City Pass. It’s much cheaper than purchasing directly and totally worth it.
MP
Moises Porras
Dec 27, 2025
5.0
Esta torre es impresionante, tan alta que no lo podía creer. La vista es increible se ve toda la ciudad y el lago, recomendable ir temprano en temporada de invierno ya que podría ponerse nublado. La entrada está incluida en el City Pass, que por cierto es una excelente opción al visitar Chicago, otra de las ventajas es que llegas en transporte público y solo cuesta $2.5 USD, recomendado la tarjeta de transporte publico funciona muy bien y es económico, además puedes pagar en efectivo también, pero al pagar con tarjeta puedes volver a usar el transporte en un rango de 2 horas si tener que pagar nuevamente, así que es muy conveniente para transbordos.
AC
Andrea La Cruz
Dec 26, 2025
5.0
Everything was very nice; when you enter, there are many places to take pictures as you go up, where you can enjoy the view and take your photo. The only downside is that they give you only 90 seconds to take the picture. We were a group of 5 people, and when we were about to enter the photo booth, they told us that it had to be just one group photo and that we only had 90 seconds for all 5 of us. That didn't seem fair to me, since each of us bought our ticket for more than $50, and it was very unfair that we only had 90 seconds for 5 people. We complained about it, and they made us leave and get back in line so that they could then put 3 people in one booth and the remaining 2 in another. The normal thing would be that if you paid for your ticket, you should get 90 seconds for each person individually. Otherwise, everything was very nice; the view is impressive.
Skydeck Chicago is an observatory located on the 103rd floor of Willis Tower at 233 South Wacker Drive, Chicago, IL 60606, offering spectacular views including The Ledge, a glass balcony extending four feet outside the building.
What are the operating hours of Skydeck Chicago?
Skydeck Chicago is open Monday to Friday and Sunday from 9:00 AM to 8:00 PM, and on Saturdays from 9:00 AM to 9:00 PM, with some specific holiday hours extending later.
Where is the entrance to Skydeck Chicago located?
The entrance to Skydeck Chicago is located on Jackson Boulevard on the south side of Willis Tower.
How high is Skydeck Chicago and what can visitors expect to see?
Skydeck Chicago is located 1,353 feet above ground on the 103rd floor of Willis Tower, offering views across up to four states and the experience of The Ledge glass balcony.
When is the last entry time for visiting Skydeck Chicago?
Last entry to Skydeck Chicago is 30 minutes prior to closing.
Does Skydeck Chicago have an official website and social media presence?
Yes, the official website is https://theskydeck.com, and Skydeck Chicago can be found on TikTok, YouTube, Facebook, Instagram (@skydeckchicago), and Twitter (@skydeckchicago).
Are there dining options near Skydeck Chicago?
Yes, nearby dining options include Sushi-San, a sushi restaurant, Starbucks for coffee and drinks, and the Metropolitan Club (Globe Room), an American restaurant.
What nearby places can I visit before or after my trip to Skydeck Chicago?
Nearby places include Sushi-San for sushi, Starbucks for coffee, and The Richard Gere Museum for an additional cultural visit.
Is there public transit or any notable offices nearby that can help me find Skydeck Chicago?
Several notable offices like United Airlines Network Operations Control and Morgan Stanley offices are nearby to help orient you around 233 South Wacker Drive.
What types of services are available near Skydeck Chicago for business or professional needs?
Nearby professional services include financial services by Morgan Stanley advisors, marketing and advertising services by Korn Ferry and Wuhoo Digital Group, and legal services by Masters Anndra L.