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LondonHouse Chicago, Curio Collection by Hilton

4.5
(6381 reviews)

Business Details

85 E Wacker Drive, Chicago, IL
60601, United States
(312) 357-1200
https://www.hilton.com/en/hotels/chilhqq-londonhouse-chicago/

About

HotelCurio Collection
A modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. On the iconic Chicago River and the corner of Wacker Drive and Michigan Avenue. We are minutes away from Millennium Park, as well as Chicago's theater and business districts. Guest rooms feature a 55-inch HDTV, complimentary Wi-Fi, and high-tech design features. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar for cocktails and excellent views of Chicago. Our on-site fitness center features cardio machines and stationary weight-lifting equipment. Visit our on-site spa to enjoy massages and facials, as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, we are able to accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.

Location

LondonHouse Chicago, Curio Collection by Hilton
85 E Wacker Drive, Chicago, IL
60601, United States

Hours

Reviews

4.5
6,381 reviews
5 stars
4,526
4 stars
1,151
3 stars
331
2 stars
131
1 star
242

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its prime location near major attractions and easy access to public transport.

Service

Many guests highlighted the exceptional service from staff, noting their friendliness and attentiveness.

Room Quality

While some rooms were described as clean and comfortable, others noted issues with outdated decor and cleanliness.

Rooftop Experience

The rooftop bar received positive feedback for its stunning views, although some guests experienced service issues.

Pricing Concerns

Several reviews mentioned dissatisfaction with additional charges for amenities like water and the overall value for money.
  • JB
    Jessica Bruno
    3 days ago
    5.0
    Always stay at London house every time I’m in Chicago Best view in the city! Best amenities, friendly staff, good food and drinks from the rooftop bar. The gentlemen that help with taxis and luggage are friendly and funny.
  • DC
    Diana Carrera
    6 days ago
    4.0
    This was such a beautiful hotel. The staff was very friendly and helpful. The food was very tasteful. The ossue I had is that our room was not ready. We had to wait a little over an hour. The stagf provided a small credit for food or beverage. The location itself is great because you walk out to the main Street and your right next to the river. The views are amazing. The issue is parking, but its downtown Chicago; it's expected. You can get valet, however that is very pricey.
  • JN
    Jay Ngo
    Feb 18, 2026
    1.0
    Would have been a great experience except they claimed we drank the two bottles of water in the room and charged us for it when we did not. We never drink any of the water/coffee that's in the rooms because we do not want to be overcharged. We spent well over $800 dollars for two nights there and they think we're trying to get two bottles of water of out them? If you do book with them, be sure to take pictures of everything before you leave or else they'll try to get one over on you.
  • AZ
    Amanda Zampieri
    Feb 15, 2026
    5.0
    This hotel is truly a great option. The prices are reasonable, and the location is excellent, with easy access to downtown and beautiful views. The room was clean, cozy, and well maintained. The service was very good, and the atmosphere felt calm and relaxing. I definitely recommend it — plus, it has a restaurant and access to a rooftop with stunning views that’s absolutely worth visiting.
  • EA
    Ema Ahmidi
    Feb 11, 2026
    1.0
    I went to the bar. We were already not allowed to access the rooftop. The entire bar and hallway smelled like weed. I decided to go to the restroom, did what I had to do, and suddenly a woman knocked on my door saying, “YOU KNOW YOU CAN’T SMOKE IN HERE.” I replied, “Yes, okay.” When I came out of the restroom, I saw two people waiting for me. They assumed I had been smoking weed and kicked me out as if I were some kind of delinquent. I do not smoke drugs. I have never smoked drugs. The bartender was also extremely rude — he seemed overwhelmed and took it out on customers. Overall, this place is a complete sham.

Frequently Asked Questions About LondonHouse Chicago, Curio Collection by Hilton

What are the check-in and check-out times at LondonHouse Chicago, Curio Collection by Hilton?

Check-in is at 4:00 PM and check-out is at 12:00 PM at LondonHouse Chicago.

Does LondonHouse Chicago offer accessible facilities for guests with mobility needs?

Yes, the hotel provides accessible parking, accessible elevators, and accessible rooms for guests with mobility needs.

Brand Certified Facts from LondonHouse Chicago, Curio Collection by Hilton

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Certified March 01, 2026Yext Knowledge Graph
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