Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
Location
Certified by InterContinental Chicago Magnificent Mile by IHG • Mar 01, 2026
Certified by InterContinental Chicago Magnificent Mile by IHG • Mar 01, 2026
Reviews
4.4
5,338 reviews
5 stars
3,279
4 stars
1,301
3 stars
387
2 stars
174
1 star
197
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its prime location on the Magnificent Mile, with easy access to shops, restaurants, and attractions.
Service
Customer service experiences are mixed; while some staff members received high praise for their friendliness and attentiveness, others were reported as rude or unhelpful.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty bathrooms and rooms, which detracted from the overall experience.
Amenities
The hotel offers a variety of amenities, including a pool and dining options, but some guests found them overpriced or lacking in quality.
Room Quality
Rooms are described as clean and modern by some, but others noted issues such as outdated decor, small sizes, and maintenance problems.
SH
Stella Ho
1 day ago
4.0
Prime location everything you need is within the walking distance public transportation target whole foods market Walgreens food access is plenty according to your budget. Chicago River walk and tribune tower is just next door
TE
The Real Travel Edit
Feb 20, 2026
4.0
Stayed at InterContinental Chicago Magnificent Mile by IHG — historic Magnificent Mile glam meets modern convenience 🏙️✨. Rooms are spacious and the legendary indoor pool is utterly iconic, while Michael Jordan’s Steakhouse is a serious win 🍽️🥩. Great walkable location + friendly staff 👍. Some areas feel a bit dated and valet/amenities can be pricey 🚗💸. Still a solid 4-star classic Chicago stay!
AS
Andy Schoonover
Feb 19, 2026
4.0
We were visiting Chicago and chose to stay at the Intercontinental. It is a greatly location right on Michigan Ave. It is within walking distance to many shops and restaurants.
Parking is pricey if you park with the hotel but it is convenient. We found our own spot to park and it was not a far walk at all.
The staff were very friendly and helpful. The rooms are very nice and we had a nice view with a large room. There was a nice bathtub and a walk in shower. We have used the large pool before but didn't make it this time.
ME
Mercy Encalada
Feb 15, 2026
5.0
I spent San Valentin’s day at the hotel, that was an amazing experience, we really enjoyed the pool and the snacks they offered there. Avery helped me to check in, she was kind and helpful, making my experience even better; there is also a convenient Starbucks store by the lobby!!! The view from my room was nice, a beautiful view of Michigan avenue, love it!
RC
R C
Feb 12, 2026
5.0
Joint the #Ambassador program was such a great choice. For a small annual fee, we got upgraded on a recent trip to one of their highest floors, with a “3-corner” room with expansive views of the Chicago skyline.
Rooms included a separate shower and bath, in a large 5 piece bathroom, and separate sitting area.
This was the most attentive front desk staff I’ve ever worked with. As soon as a guest is even 50 feet away, they all stop working, and all 3 made eye contact to show they were focused on the guest as the number one priority.
I tried both Michael Jordan’s Restaurant, and the Mexican / Sushi Fusion restaurant — and each exceeded my expectations.
So pleased to have joined the Ambassador program, and will be adjusting my future business travel to stay at more of these properties.
Frequently Asked Questions About InterContinental Chicago Magnificent Mile by IHG
Is parking available at InterContinental Chicago Magnificent Mile by IHG?
Yes, we provide onsite parking for our guests at InterContinental Chicago Magnificent Mile by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.
Does InterContinental Chicago Magnificent Mile by IHG offer Wi-Fi services?
Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.
Does InterContinental Chicago Magnificent Mile by IHG have a fitness center?
Most of our hotels have a fitness center equipped with modern exercise machines and amenities. Guests can enjoy complimentary access to these facilities during their stay. Please confirm with front desk staff.
Is room service available at InterContinental Chicago Magnificent Mile by IHG?
Yes, we offer room service with a diverse menu for breakfast, lunch, dinner, and late-night cravings. Simply dial the room service extension from your room to place an order.
Are there any dining options at InterContinental Chicago Magnificent Mile by IHG?
Many of our hotels have on-site restaurants and bars offering a variety of cuisine and beverages. Guests can enjoy delicious meals without leaving InterContinental Chicago Magnificent Mile by IHG's premises. Please check our website or contact InterContinental Chicago Magnificent Mile by IHG for dining options.
Does InterContinental Chicago Magnificent Mile by IHG have a pool?
Yes, many of our hotels feature indoor or outdoor swimming pools for guests to enjoy. Pool hours may vary by location and season, so we recommend checking with InterContinental Chicago Magnificent Mile by IHG for specific details.
Is InterContinental Chicago Magnificent Mile by IHG accessible for people with disabilities?
InterContinental Hotels is committed to accessibility. We provide accessible rooms and facilities for guests with disabilities. If you require specific accommodations, please contact InterContinental Chicago Magnificent Mile by IHG directly to ensure your needs are met.
Can I earn loyalty points with my stay at InterContinental Chicago Magnificent Mile by IHG?
Yes, you can earn and redeem IHG® One Rewards points when you stay at InterContinental Hotels. Joining the loyalty program is free, and it offers various benefits and exclusive offers. Visit our website for more details or sign up at the front desk.
Does InterContinental Chicago Magnificent Mile by IHG offer event or meeting spaces?
Yes, we have versatile event and meeting spaces that can accommodate various group sizes. Whether it's a conference, wedding, or business meeting, our team can assist you in planning a successful event. Contact InterContinental Chicago Magnificent Mile by IHG for more information.
Is there a spa or wellness center at InterContinental Chicago Magnificent Mile by IHG?
Some of our hotels feature luxurious spas or wellness centers where guests can indulge in relaxing treatments and therapies. Please check with our front desk for spa availability and services offered.
What is the cancellation policy for reservations at InterContinental Chicago Magnificent Mile by IHG?
Cancellation policies may vary based on the rate and reservation type. Generally, our standard policy allows free cancellation up to a certain time before check-in. Please review your reservation details or contact InterContinental Chicago Magnificent Mile by IHG for more information.
Does InterContinental Chicago Magnificent Mile by IHG provide airport shuttle services?
Some of our hotels offer airport shuttle services for guests. Please inquire with InterContinental Chicago Magnificent Mile by IHG about availability, shuttle schedule, and any associated fees. Alternatively, taxis and other transportation options may be available.
Can I make special requests for my stay at InterContinental Chicago Magnificent Mile by IHG?
Absolutely! We strive to accommodate special requests whenever possible. Whether it's room preferences or dietary needs, please contact InterContinental Chicago Magnificent Mile by IHG before your stay, and we'll do our best to make your experience memorable.
How can I modify or cancel my reservation online?
You can manage your reservation online through our website or the IHG mobile app. Log in with your booking details to modify or cancel your reservation. For assistance, you can also contact our customer support team.
Does InterContinental Chicago Magnificent Mile by IHG offer babysitting or childcare services?
Some of our hotels may offer babysitting or childcare services. Please contact the InterContinental Chicago Magnificent Mile by IHG directly to inquire about availability, age requirements, and any associated fees.
What are the check-in and check-out times at InterContinental Chicago Magnificent Mile by IHG?
Check-in time is from 3:00 PM and check-out time is until 11:00 AM.
Does the hotel provide accessible facilities for guests with disabilities?
Yes, the hotel is mobility accessible and features accessible elevators to accommodate guests with disabilities.
Is breakfast available at InterContinental Chicago Magnificent Mile by IHG?
Yes, breakfast is available at the hotel.
Does InterContinental Chicago Magnificent Mile by IHG have fitness facilities?
Yes, a fitness center is available for free access and includes equipment like elliptical machines and free weights.
Are pets allowed at InterContinental Chicago Magnificent Mile by IHG?
Yes, pets are welcome at the hotel.
What dining options are available within the hotel?
The hotel features two restaurants including Michael Jordan's Steak House and Eno Wine Bar, offering gourmet cuisine and a variety of beverages.
Is parking available for guests at the hotel?
Yes, onsite parking and valet parking services are available for guests.
What nearby dining options can guests explore around the hotel?
Guests can visit nearby restaurants such as Casa Chi and Chicago Best Restaurants, known for their American and southern cuisine, offering great dining experiences outside the hotel.
Are there any nearby places for fitness and recreation outside the hotel?
Yes, guests can enjoy facilities at the nearby Medinah Athletic Club Pool, which offers gym and swimming pool amenities.
How can nearby parking services help when visiting InterContinental Chicago Magnificent Mile by IHG?
Nearby parking facilities like Standard Parking and SP+ Parking provide additional parking options for guests and visitors, offering convenience during their stay or visits to the hotel.
Brand Certified Facts from InterContinental Chicago Magnificent Mile by IHG
This information is certified by InterContinental Chicago Magnificent Mile by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: