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InterContinental Chicago Magnificent Mile by IHG

4.4
(5338 reviews)

Business Details

505 North Michigan Ave, Chicago, IL
60611, United States
(312) 944-4100
https://www.icchicagohotel.com/

About

HotelLuxury HotelWedding VenueConference CenterBusiness Meeting LocationsHostelIntercontinental Hotels
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.

Location

InterContinental Chicago Magnificent Mile by IHG
505 North Michigan Ave, Chicago, IL
60611, United States

Hours

Reviews

4.4
5,338 reviews
5 stars
3,279
4 stars
1,301
3 stars
387
2 stars
174
1 star
197

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its prime location on the Magnificent Mile, with easy access to shops, restaurants, and attractions.

Service

Customer service experiences are mixed; while some staff members received high praise for their friendliness and attentiveness, others were reported as rude or unhelpful.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty bathrooms and rooms, which detracted from the overall experience.

Amenities

The hotel offers a variety of amenities, including a pool and dining options, but some guests found them overpriced or lacking in quality.

Room Quality

Rooms are described as clean and modern by some, but others noted issues such as outdated decor, small sizes, and maintenance problems.
  • SH
    Stella Ho
    1 day ago
    4.0
    Prime location everything you need is within the walking distance public transportation target whole foods market Walgreens food access is plenty according to your budget. Chicago River walk and tribune tower is just next door
  • TE
    The Real Travel Edit
    Feb 20, 2026
    4.0
    Stayed at InterContinental Chicago Magnificent Mile by IHG — historic Magnificent Mile glam meets modern convenience 🏙️✨. Rooms are spacious and the legendary indoor pool is utterly iconic, while Michael Jordan’s Steakhouse is a serious win 🍽️🥩. Great walkable location + friendly staff 👍. Some areas feel a bit dated and valet/amenities can be pricey 🚗💸. Still a solid 4-star classic Chicago stay!
  • AS
    Andy Schoonover
    Feb 19, 2026
    4.0
    We were visiting Chicago and chose to stay at the Intercontinental. It is a greatly location right on Michigan Ave. It is within walking distance to many shops and restaurants. Parking is pricey if you park with the hotel but it is convenient. We found our own spot to park and it was not a far walk at all. The staff were very friendly and helpful. The rooms are very nice and we had a nice view with a large room. There was a nice bathtub and a walk in shower. We have used the large pool before but didn't make it this time.
  • ME
    Mercy Encalada
    Feb 15, 2026
    5.0
    I spent San Valentin’s day at the hotel, that was an amazing experience, we really enjoyed the pool and the snacks they offered there. Avery helped me to check in, she was kind and helpful, making my experience even better; there is also a convenient Starbucks store by the lobby!!! The view from my room was nice, a beautiful view of Michigan avenue, love it!
  • RC
    R C
    Feb 12, 2026
    5.0
    Joint the #Ambassador program was such a great choice. For a small annual fee, we got upgraded on a recent trip to one of their highest floors, with a “3-corner” room with expansive views of the Chicago skyline. Rooms included a separate shower and bath, in a large 5 piece bathroom, and separate sitting area. This was the most attentive front desk staff I’ve ever worked with. As soon as a guest is even 50 feet away, they all stop working, and all 3 made eye contact to show they were focused on the guest as the number one priority. I tried both Michael Jordan’s Restaurant, and the Mexican / Sushi Fusion restaurant — and each exceeded my expectations. So pleased to have joined the Ambassador program, and will be adjusting my future business travel to stay at more of these properties.

Frequently Asked Questions About InterContinental Chicago Magnificent Mile by IHG

Is parking available at InterContinental Chicago Magnificent Mile by IHG?

Yes, we provide onsite parking for our guests at InterContinental Chicago Magnificent Mile by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.

Does InterContinental Chicago Magnificent Mile by IHG offer Wi-Fi services?

Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.

Brand Certified Facts from InterContinental Chicago Magnificent Mile by IHG

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Certified March 01, 2026Yext Knowledge Graph
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