Holiday Inn & Suites Chicago-Downtown by IHG

3.8
1587 reviews
We look forward to welcoming you to our downtown Chicago hotel.

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn & Suites Chicago-Downtown! Perfectly situated across from the iconic Old Post Office, home to major companies like Uber, Ferrara, and Pepsi, our boutique-style hotel offers the ideal mix of convenience and comfort for both business and leisure travelers. We’re just a short stroll from the BMO Tower, Union Station, and top attractions like the Willis Tower Skydeck, the United Center, and Greektown. Sports teams, students, and faculty will appreciate our proximity to UIC and Rush University Medical Center. Enjoy free Wi-Fi, Smart TVs, mini-fridges, and a 24-hour market for drinks, snacks, and essentials. With over 1,000 square feet of flexible meeting space, we’re the perfect spot for small meetings and corporate events. Whether you're in town for business, vacation, or just passing through, we’ve covered you with easy parking options and all the amenities you need for a refreshing stay.

Location

Holiday Inn & Suites Chicago-Downtown by IHG
506 West Harrison Street, Chicago, IL
60607, United States

Hours

Reviews

3.8
1,587 reviews
5 stars
625
4 stars
462
3 stars
246
2 stars
108
1 star
146

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Maurice and Michah for their exceptional service.

Location

The hotel is well-located near public transportation and attractions, making it convenient for guests.

Room Condition

Several reviews noted that while rooms were clean, they were dated and in need of updates, particularly the bathrooms.

Parking and Fees

Guests expressed dissatisfaction with the high parking fees and the lack of complimentary breakfast, which was considered overpriced.

Noise Issues

Some guests reported disturbances from nearby construction and protests, affecting their overall experience.
  • BB
    Bill
    5 days ago
    5.0
    Great base for exploring Chicago. Rooms are spotless, beds supportive, and the skyline views wow at sunset. Staff handled an early check-in and gave smart food tips nearby. L train is a short walk, yet nights stay quiet. Fair price for the location.
  • MM
    Miss Malone
    Nov 15, 2025
    5.0
    This was our first time staying at the holiday Inn believe me this won't be the last. Every was sweet and helpful my husband is in a wheelchair. Location is a great just a walk away from union Station.
  • MM
    Monica Massey
    Nov 9, 2025
    5.0
    We visited over the weekend. The location was great . Room was decently clean, but we were blown away by the housekeeping staff taking initiative to have our ac fixed in the room. It was making a weird noice and they noticed and had it repaired while we spent the day sightseeing. It was so comforting to know that we were taken care of without having to ask for the assistance. Every member of staff that we encountered were so pleasant!
  • BL
    Brad Loncar
    Nov 4, 2025
    3.0
    Wasn’t the best neighborhood.
  • BS
    Broderick Crawford (Royal Seven)
    Nov 3, 2025
    5.0
    Came for my son basketball game at UIC and location was accessible to everything

Frequently Asked Questions About Holiday Inn & Suites Chicago-Downtown by IHG

Can I cancel my booking at Holiday Inn & Suites Chicago-Downtown for a full refund?

Cancellation policies vary depending on the rate selected at booking. Be sure to review the hotel's cancellation policy before making your reservation. If eligible, you can cancel for a full refund based on the terms of your booking.

What are the check-in and check-out times for Holiday Inn & Suites Chicago-Downtown?

Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Need a little extra time? Contact the hotel directly to inquire about early check-in or late check-out options.