Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Holiday Inn & Suites Chicago-Downtown offers modern comfort with a boutique feel, thoughtful amenities, and a prime downtown location, providing the perfect gateway to the best of Chicago.
Located just across from the iconic Old Post Office, our hotel offers seamless access to famous local attractions like the Willis Tower Skydeck, the United Center, Wrigley Field, and McCormick Place. Plus, enjoy proximity to major businesses and world-class dining.
With 1,047 sq ft of flexible meeting space, we are the perfect spot for small meetings and corporate events. Enjoy breakfast at our on-site restaurant, stay active at our Fitness Center, and relax at our seasonal rooftop pool. From free Wi-Fi and on-site parking to a 24-hour Market for drinks, snacks, and essentials, we provide everything you need for an unforgettable stay in Chicago.
Location
Holiday Inn & Suites Chicago-Downtown by IHG
506 West Harrison Street, Chicago, IL
60607, United States
Hours
Reviews
3.8
1,599 reviews
5 stars
633
4 stars
464
3 stars
247
2 stars
108
1 star
147
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Maurice and Alina for their exceptional service.
Location
The hotel is well-located near public transportation and downtown attractions, making it convenient for guests.
Room Quality
While some guests found the rooms clean and comfortable, others noted issues such as small bathrooms, outdated decor, and maintenance problems.
Parking and Fees
Guests expressed dissatisfaction with the high parking fees and the lack of complimentary breakfast, with some feeling misled about additional charges.
Noise Issues
Several reviews mentioned disturbances from nearby construction and protests, impacting the overall experience.
- TCTrey CorleyDec 28, 20255.0Enjoyed my stay. Room was nice, as was the lady who checked me in. Only complaint is the $65 parking fee. Feel if you are a frequent guest this fee is a little absurd. Just my opinion.
- ALAna I Guzman LamboyDec 25, 20255.0The hotel is great location. Everything looks very clean and smells good.
- DMDustin Dugger (mclarenrider69)Dec 11, 20254.0Pretty decent spot to stay for a decent price. Not many food options with close walking distance. Room is pretty standard but the shower could be much better.
- SSSarahDec 6, 20255.0Alina at the front desk was amazing! She was so friendly & accommodating during check-in & also during my 4 night hotel stay. She memorized my name/room # & anytime I would get something from the mini mart she would say I got you Sarah & would then charge it to my room without me having to stand in line. She also recommended this yummy pasta place nearby for dinner & gave me a coupon for it. They had really great minestrone soup. These are just 2 examples of her awesome customer service. She’s an employee you want to keep around. I travel 1-2 to Chicago per year & usually stay near the Magnificent Mile but there was another nurse conference in town so I decided to try something different. My budget was $200 or under per night. The Hotel was clean & had an Indian food restaurant right next to it which was good too. I also really liked the location being near the Clinton train station. I ended up taking Ubers around instead because of the snow but during other times of year being that close to the train would be fabulous.
- DPDylan PomeroyDec 6, 20251.0Breakfast buffet with no pricing signage, turns out they want $30 plus tip if you get anything there on your way out. Don't fall for their breakfast that looks free
Frequently Asked Questions About Holiday Inn & Suites Chicago-Downtown by IHG
Can I cancel my booking at Holiday Inn & Suites Chicago-Downtown for a full refund?
Cancellation policies vary depending on the rate selected at booking. Be sure to review the hotel's cancellation policy before making your reservation. If eligible, you can cancel for a full refund based on the terms of your booking.
What are the check-in and check-out times for Holiday Inn & Suites Chicago-Downtown?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Need a little extra time? Contact the hotel directly to inquire about early check-in or late check-out options.
Does Holiday Inn & Suites Chicago-Downtown offer free Wi-Fi?
Yes! Enjoy complimentary high-speed Wi-Fi throughout the hotel during your stay.
How much is parking at Holiday Inn & Suites Chicago-Downtown?
Self-parking is available for a daily rate of $65 USD. Convenient and secure parking is just steps away from the hotel.
Does Holiday Inn & Suites Chicago-Downtown have a pool?
Yes, we have a seasonal outdoor pool, perfect for relaxing and enjoying the stunning city views.
Does Holiday Inn & Suites Chicago-Downtown feature a Fitness Center?
Yes, Holiday Inn & Suites Chicago-Downtown offers access to our fully equipped Fitness Center.
Does Holiday Inn & Suites Chicago-Downtown offer laundry services?
Yes, Holiday Inn & Suites Chicago-Downtown offers access to self-service laundry facilities. Machines are card-operated only; soap can be purchased on-site 24/7.
Does Holiday Inn & Suites Chicago-Downtown have EV charging stations?
No, Holiday Inn & Suites Chicago-Downtown does not offer access to EV charging stations.
Are the rooms and bathrooms at Holiday Inn & Suites Chicago-Downtown ADA-compliant?
Yes, Holiday Inn & Suites Chicago-Downtown offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Which airport is closest to Holiday Inn & Suites Chicago-Downtown?
Holiday Inn & Suites Chicago-Downtown offers proximity to both Chicago O'Hare International Airport (ORD) and Chicago Midway International Airport (MDW) and is close to numerous CTA stations.
What are the check-in and check-out times at Holiday Inn & Suites Chicago-Downtown?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Please contact the hotel if you need early check-in or late check-out options.
Does Holiday Inn & Suites Chicago-Downtown offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi throughout the property.
Is parking available at the hotel and what type is it?
Self-parking is available at Holiday Inn & Suites Chicago-Downtown for a daily rate of $65 USD.
Are pets allowed at Holiday Inn & Suites Chicago-Downtown?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel have fitness and recreational facilities?
Yes, the hotel offers a free fitness center with elliptical machines, treadmills, and free weights, and a seasonal outdoor pool.
Is there a business center and meeting rooms available at Holiday Inn & Suites Chicago-Downtown?
Yes, the hotel features a business center and has two meeting rooms with over 1,000 square feet of flexible meeting space for events and conferences.
What measures does the hotel take for enhanced cleanliness and guest safety?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, practices safe food handling, offers sanitation in food areas, and provides contactless check-in and checkout.
What nearby public transportation options can guests use to reach the hotel?
Guests can use the Clinton station (CTA Blue Line) train station and the nearby CTA Bus Stop 6364 for convenient public transit access to the hotel.
What notable landmarks and attractions are near Holiday Inn & Suites Chicago-Downtown?
The hotel is close to the iconic Sears Tower Downtown Chicago, Willis Tower Skydeck, United Center, and the Old Chicago Main Post Office, making it a great base for sightseeing.
Are there dining options near the hotel for guests who want to explore local cuisine?
Yes, nearby dining options include Aurelios Pizza, The Outpost Mexican Restaurant, Indian Garden, Don Fresco taco restaurant, Harold's Chicken Shack, Indian Shine Restaurant with Indian & Chinese cuisine, and Shark's Fish & Chicken for seafood and fast food.