HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn & Suites Chicago-Downtown! Perfectly situated across from the iconic Old Post Office, home to major companies like Uber, Ferrara, and Pepsi, our boutique-style hotel offers the ideal mix of convenience and comfort for both business and leisure travelers.
We’re just a short stroll from the BMO Tower, Union Station, and top attractions like the Willis Tower Skydeck, the United Center, and Greektown. Sports teams, students, and faculty will appreciate our proximity to UIC and Rush University Medical Center.
Enjoy free Wi-Fi, Smart TVs, mini-fridges, and a 24-hour market for drinks, snacks, and essentials. With over 1,000 square feet of flexible meeting space, we’re the perfect spot for small meetings and corporate events. Whether you're in town for business, vacation, or just passing through, we’ve covered you with easy parking options and all the amenities you need for a refreshing stay.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Maurice and Michah for their exceptional service.
Location
The hotel is well-located near public transportation and attractions, making it convenient for guests.
Room Condition
Several reviews noted that while rooms were clean, they were dated and in need of updates, particularly the bathrooms.
Parking and Fees
Guests expressed dissatisfaction with the high parking fees and the lack of complimentary breakfast, which was considered overpriced.
Noise Issues
Some guests reported disturbances from nearby construction and protests, affecting their overall experience.
BB
Bill
5 days ago
5.0
Great base for exploring Chicago. Rooms are spotless, beds supportive, and the skyline views wow at sunset. Staff handled an early check-in and gave smart food tips nearby. L train is a short walk, yet nights stay quiet. Fair price for the location.
MM
Miss Malone
Nov 15, 2025
5.0
This was our first time staying at the holiday Inn believe me this won't be the last. Every was sweet and helpful my husband is in a wheelchair. Location is a great just a walk away from union Station.
MM
Monica Massey
Nov 9, 2025
5.0
We visited over the weekend. The location was great . Room was decently clean, but we were blown away by the housekeeping staff taking initiative to have our ac fixed in the room. It was making a weird noice and they noticed and had it repaired while we spent the day sightseeing. It was so comforting to know that we were taken care of without having to ask for the assistance. Every member of staff that we encountered were so pleasant!
BL
Brad Loncar
Nov 4, 2025
3.0
Wasn’t the best neighborhood.
BS
Broderick Crawford (Royal Seven)
Nov 3, 2025
5.0
Came for my son basketball game at UIC and location was accessible to everything
Frequently Asked Questions About Holiday Inn & Suites Chicago-Downtown by IHG
Can I cancel my booking at Holiday Inn & Suites Chicago-Downtown for a full refund?
Cancellation policies vary depending on the rate selected at booking. Be sure to review the hotel's cancellation policy before making your reservation. If eligible, you can cancel for a full refund based on the terms of your booking.
What are the check-in and check-out times for Holiday Inn & Suites Chicago-Downtown?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Need a little extra time? Contact the hotel directly to inquire about early check-in or late check-out options.
Does Holiday Inn & Suites Chicago-Downtown offer free Wi-Fi?
Yes! Enjoy complimentary high-speed Wi-Fi throughout the hotel during your stay.
How much is parking at Holiday Inn & Suites Chicago-Downtown?
Self-parking is available for a daily rate of $65 USD. Convenient and secure parking is just steps away from the hotel.
Does Holiday Inn & Suites Chicago-Downtown have a pool?
Yes, we have a seasonal outdoor pool, perfect for relaxing and enjoying the stunning city views.
What are the check-in and check-out times at Holiday Inn & Suites Chicago-Downtown?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Please contact the hotel if you need early check-in or late check-out options.
Does Holiday Inn & Suites Chicago-Downtown offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi throughout the property.
Is parking available at the hotel and what type is it?
Self-parking is available at Holiday Inn & Suites Chicago-Downtown for a daily rate of $65 USD.
Are pets allowed at Holiday Inn & Suites Chicago-Downtown?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel have fitness and recreational facilities?
Yes, the hotel offers a free fitness center with elliptical machines, treadmills, and free weights, and a seasonal outdoor pool.
Is there a business center and meeting rooms available at Holiday Inn & Suites Chicago-Downtown?
Yes, the hotel features a business center and has two meeting rooms with over 1,000 square feet of flexible meeting space for events and conferences.
What measures does the hotel take for enhanced cleanliness and guest safety?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, practices safe food handling, offers sanitation in food areas, and provides contactless check-in and checkout.
What nearby public transportation options can guests use to reach the hotel?
Guests can use the Clinton station (CTA Blue Line) train station and the nearby CTA Bus Stop 6364 for convenient public transit access to the hotel.
What notable landmarks and attractions are near Holiday Inn & Suites Chicago-Downtown?
The hotel is close to the iconic Sears Tower Downtown Chicago, Willis Tower Skydeck, United Center, and the Old Chicago Main Post Office, making it a great base for sightseeing.
Are there dining options near the hotel for guests who want to explore local cuisine?
Yes, nearby dining options include Aurelios Pizza, The Outpost Mexican Restaurant, Indian Garden, Don Fresco taco restaurant, Harold's Chicken Shack, Indian Shine Restaurant with Indian & Chinese cuisine, and Shark's Fish & Chicken for seafood and fast food.