Holiday Inn Express Chicago - Magnificent Mile by IHG

4.0
1603 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Closest hotel to Bally's Casino. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile, where you can indulge in shopping at the Water Tower Place, Nordstrom Mall, plus more shops to choose from. The historic Holiday Inn Express Magnificent Mile hotel has 174 guestrooms and 1 suite. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel.

Location

Holiday Inn Express Chicago - Magnificent Mile by IHG
640 N. Wabash Avenue, Chicago, IL
60611, United States

Hours

Reviews

4.0
1,603 reviews
5 stars
719
4 stars
457
3 stars
235
2 stars
93
1 star
99

What are people saying?

AI-generated from recent customer reviews

Room Size

Many guests found the rooms to be very small, often describing them as cramped and not suitable for more than one or two people.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty bathrooms, unclean bedding, and inadequate housekeeping.

Customer Service

The staff received positive feedback for being friendly and helpful, although some guests reported issues with management responsiveness.

Location

The hotel is praised for its excellent location, making it convenient for exploring downtown Chicago.

Breakfast Quality

While the breakfast was generally considered good, some guests noted it could be overcrowded and lacking in variety.
  • PC
    Phoebe Chong
    6 days ago
    4.0
    Great location, few blocks away from Mag Mile (shopping area). The rooms were decently sized. Just enough for 4. Other than that, complimentary breakfast was acceptable, the same everyday. The pork sausages were juicy.
  • EB
    Eric Boesen
    Jan 4, 2026
    4.0
    This hotel is in an excellent central location and within easy walking distance of numerous bars, restaurants, coffee shops, and retail stores, making it very convenient for exploring the area without needing transportation. For those who enjoy walking, Navy Pier is also accessible on foot and is roughly a 3.5–4 mile round trip, which makes for a nice outing if you have the time. The rooms are not large by any means, but they are comfortable, cozy, and well-suited for travelers who plan to spend most of their time out enjoying the city. Everything feels functional and well maintained, which is really all you need for a city stay. Overall, the unbeatable central location is what truly sets this hotel apart and makes it a reliable go-to option for anyone looking to stay close to the action while still having a comfortable place to unwind at the end of the day.
  • JT
    John Thomas
    Jan 4, 2026
    1.0
    RUN FAST! DONT STAY HERE! TOILETS DONT FLUSH, WATER PRESSURE IN SHOWER IS IN AND OUT, THE ROOMS ARE SMALL AND TGE CLEANING STAFF ARE LOUD , DOORS SLAM WILL WAKE YOU UP STARTING AT 7am-5pm SLAMMING SLAMMING YOU WILL NOT BE ABLE TO GET SLEEP! BEDS ARE VERY UNCOMFORTABLE!!!! PLEASE DINT WASTE YOUR MONEY! STAY SOMEWHERE ELSE! BREAFEST IS NASTY AS WELL!
  • JJ
    Josh Jones
    Jan 1, 2026
    1.0
    DO NOT BOOK HERE! OLD BUILDING , ROOMS ARE TOO SMALL! AC MAKES A CLICKING SOUND THAT FOES NOT STOP! YOU CAN HEAR EVERYTHING! No sleep after 9am housekeeping starts … banging slamming doors, wakes you up , bed is uncomfortable… pillows cheap not firm at all . You can hear everything!
  • VA
    Vicky Acevedo.
    Dec 26, 2025
    3.0
    The room was clean. The room was colder at night, the heat wasn't sufficient. There was about an inch and 1/2 gap at the bottom of my door to the hallway. The room door wouldn't close totally on its own, had to be pulled shut. Both the gap and the door not shutting I was told would be fixed but maintenance didn't return. Housekeeping made the bed and gave extra towels only on the 1st day. After that, even though I asked, no towels and no bed made. Breakfast was ok but it was the same every day, unlike other HIE's I've stayed in before. I didn't try to eat the sausage as it looked undercooked. Yes the rooms are small but comfortable.

Frequently Asked Questions About Holiday Inn Express Chicago - Magnificent Mile by IHG

What are the check-in and check-out times at Holiday Inn Express Chicago - Magnificent Mile?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast for guests.