Holiday Inn Express Chicago - Magnificent Mile by IHG

4.0
1584 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Closest hotel to Bally's Casino. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile, where you can indulge in shopping at the Water Tower Place, Nordstrom Mall, plus more shops to choose from. The historic Holiday Inn Express Magnificent Mile hotel has 174 guestrooms and 1 suite. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel.

Location

Holiday Inn Express Chicago - Magnificent Mile by IHG
640 N. Wabash Avenue, Chicago, IL
60611, United States

Hours

Reviews

4.0
1,584 reviews
5 stars
709
4 stars
454
3 stars
232
2 stars
91
1 star
98

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, making it convenient for exploring downtown Chicago.

Room Size

Many guests noted that the rooms are very small, often smaller than expected, which can be uncomfortable for families or those with multiple bags.

Staff Service

The staff received positive feedback for being friendly and accommodating, although some guests reported issues with management responsiveness.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty bathrooms and unkempt rooms, which detracted from the overall experience.

Breakfast Quality

The breakfast was generally well-received, though some guests felt it could be improved in terms of variety and seating availability.
  • MM
    Montserrat Ortiz de Montellano
    5 days ago
    5.0
    Aunque los cuartos no son los mejores, sin duda la ubicación si lo es. Vale toda la pena este hotel
  • DK
    derwood kirby
    Nov 17, 2025
    5.0
    Front Clerk Valeria(if I misspelled excuse me) is outstanding. Gives the brand a great image. Keep up good customer service work
  • SZ
    Shahid Zaman
    Nov 8, 2025
    2.0
    Loved the staff! Location was pretty good. Room size though??? This is the smallest room that I have stayed in. It is probably 6ftx8ft. I wouldn't recommend it, unless you are ok with small rooms.
  • AR
    alvin richardson
    Nov 7, 2025
    5.0
    Customer Service was outstanding. Location right downtown. Only problem is the room are very small no room to move around. Water pressure was real low for taking a shower also water ran out real slow. Windows had some kind of film on it so visibly was horrible. Basically rooms are overpriced but I guess you are paying for location.
  • EH
    Eric Hughes
    Oct 29, 2025
    1.0
    The hotel cancelled my reservation and sent me this text claiming i used abusive language with them. This was before i ever got to the hotel or spoke with anyone from the hotel. I booked online. Don’t go to this hotel unless you want your reservation randomly cancelled. Now I’ve got to find a hotel last minute.

Frequently Asked Questions About Holiday Inn Express Chicago - Magnificent Mile by IHG

What are the check-in and check-out times at Holiday Inn Express Chicago - Magnificent Mile?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast for guests.