Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Comfort meets convenience at the Holiday Inn Chicago O'Hare Area, a hotel in Chicago near the O’Hare Airport. Just 20 minutes from the city’s bustling and historic downtown area, our location is nearby some of the most exciting locations in the Windy City, such as the Rosemont Theatre, the Donald E. Stevens Convention Center and the Allstate Arena!
Enjoy exceptionally spacious and upscale guestrooms that offer premium in-room amenities like free high-speed Wi-Fi internet, a 32-inch flat-screen TV, kitchen comforts like a coffee maker, refrigerator, and microwave, as well as plush beds and fully installed air conditioning for personal temperature control preferences. And that’s only the start! Guests can also request a pillow menu to curate their relaxing and sleeping experience for the perfect softness or denseness.
When you stay with our expertly trained team of experienced staff, you’ll have access to a number of on-site amenities such as our on-site fitness center, restaurant and free parking. Don’t just stay anywhere in the jewel of the Midwest; stay with the Holiday Inn Chicago O'Hare Area and take full advantage of the best this city has to offer!
Location
Holiday Inn Chicago O'Hare Area by IHG
5615 N. Cumberland Avenue, Chicago, IL
60631, United States
Hours
Reviews
3.8
2,579 reviews
5 stars
1,064
4 stars
726
3 stars
367
2 stars
173
1 star
249
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty carpets, hair in rooms, and unclean bathrooms.
Service Quality
Customer service experiences were mixed; while some staff were praised for their helpfulness, others were criticized for rudeness and poor service.
Location
The hotel is conveniently located near the airport and public transportation, but access to the train station can be challenging.
Room Condition
Rooms were described as outdated and in need of renovation, with some guests reporting issues like noise and maintenance problems.
Parking and Shuttle
Free parking is a positive aspect, but there were complaints about the reliability of the airport shuttle service.
- KSK. P. Schuster6 days ago5.0I stay at this property pretty frequently as a flight crew commuter and an IHG platinum and thy always treat me so well. The van driver always gives me a friendly familiar hi, and the front desk clerk, Allison, even remembered me by name! The location is great with easy access to the Cumberland L stop for going into the city, and I appreciate having a microwave in every room. Some dated fixtures could use updating, but this property keeps me coming back, and I appreciate the service.
- KTKonstantin TreshchevDec 25, 20253.0Used this hotel when I had flights from ORD. The rooms are long overdue for the renovation, but they are keeping them clean. Soundproofing leaves too much to be desired. There is a complimentary breakfast which is like any other. The main attraction is the airport shuttle, which follows a schedule which is on display at the front desk. The parking is free at this hotel.
- JRJohn RuehleDec 23, 20254.0Smaller Spanish girl was really helpful and nice. Other tall black lady not so much and had attitude answering questions even to her co worker. Been there a few times or more and it’s really hit or miss on the rooms. Some are better than others and hallways are sometimes cleaner than other times. Water pressure not great but water is hot. Great for parking to go to the airport. I like the location is mostly why I keep returning and pricing isn’t bad most times.
- JBJonathan ButirroDec 18, 20253.0Rooms were pretty dated but still in pretty good condition, stayed here overnight waiting for a convention to happen the next day and needed a cheaper place. The service was excellent, letting us get checked in at 10am after a sleepless night and flight, but the location is horrible. CTA station is nearby but don't expect to get there easily, it's a hike through a very busy road, then you have to walk on the pavement to even get near the station, and this was in the snow and nothing was plowed, salted, or shoveled. But a well deserved sleep was earned and very much appreciated.
- AKAustin KruegerDec 16, 20251.0DO NOT STAY HERE!!!!!! Had our vehicle stolen while we did the park and fly and there are no security cameras!!!! They hold 0 responsibility for your vehicle while you leave it there even though you are paying for that service. Negligence. Edit: Yes. We understand that it is the owners "risk" however, you take our license plate and state that security walks the lot nightly but upon our return no one had any idea that it had been stolen.
Frequently Asked Questions About Holiday Inn Chicago O'Hare Area by IHG
Does Holiday Inn Chicago O'Hare Area have a pool?
No, Holiday Inn Chicago O'Hare Area does not have a pool.
How much is parking at Holiday Inn Chicago O'Hare Area?
Complimentary parking is available at Holiday Inn Chicago O'Hare Area for hotel guests.
Can I bring my pet to Holiday Inn Chicago O'Hare Area?
Pets are welcome at Holiday Inn Chicago O'Hare Area. There is a pet deposit of USD 50 per stay per pet for up to 2 pets, or USD 250 for a month-long stay. Dogs must weigh under 50 pounds.
Does Holiday Inn Chicago O'Hare Area offer free airport shuttle service?
Holiday Inn Chicago O'Hare Area offers free shuttle service from O'Hare International Airport (ORD). Pick-up is available at Terminal 2 lower-level middle lane and Terminal 5 lower-level Door 5E, and guests should call the hotel for pick-up.
How far is Holiday Inn Chicago O'Hare Area from the airport?
Holiday Inn Chicago O'Hare Area is 3 mi from O'Hare International Airport (ORD) and is 23 mi from Midway Airport (MDW).
What accessibility features does Holiday Inn Chicago O'Hare Area by IHG offer?
The hotel offers accessible parking and is mobility accessible, ensuring comfortable access for guests with disabilities.
Is breakfast available at Holiday Inn Chicago O'Hare Area by IHG?
Yes, breakfast is available for guests during their stay.
Does Holiday Inn Chicago O'Hare Area by IHG provide airport shuttle services?
Yes, the hotel offers a free airport shuttle service for guests.
Are pets allowed at the Holiday Inn Chicago O'Hare Area by IHG?
Yes, both cats and dogs are welcome at the hotel, making it pet friendly.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does the hotel offer fitness facilities?
Yes, a fitness center with equipment like elliptical machines, free weights, and treadmills is available free of charge.
Is there free Wi-Fi available at Holiday Inn Chicago O'Hare Area by IHG?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What nearby attractions can guests visit when staying at the hotel?
Guests can explore nearby attractions such as the Rosemont Theatre, Donald E. Stevens Convention Center, Allstate Arena, Des Plaines Rivers Casino, Wrigley Field, Millennium Park, and Willis Tower, among others.
How can guests travel to downtown Chicago from the hotel?
Guests can take advantage of the Chicago Blue Line Train located just across the street, providing direct access to downtown Chicago.
Are there nearby dining or entertainment options around Holiday Inn Chicago O'Hare Area by IHG?
Yes, nearby you can find Bar Louie, which is both a bar and restaurant, offering American and gastropub fare, as well as the Collaboration Café for casual dining.