Holiday Inn Chicago O'Hare Area by IHG

3.8
2561 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Comfort meets convenience at the Holiday Inn Chicago O'Hare Area, a hotel in Chicago near the O’Hare Airport. Just 20 minutes from the city’s bustling and historic downtown area, our location is nearby some of the most exciting locations in the Windy City, such as the Rosemont Theatre, the Donald E. Stevens Convention Center and the Allstate Arena! Enjoy exceptionally spacious and upscale guestrooms that offer premium in-room amenities like free high-speed Wi-Fi internet, a 32-inch flat-screen TV, kitchen comforts like a coffee maker, refrigerator, and microwave, as well as plush beds and fully installed air conditioning for personal temperature control preferences. And that’s only the start! Guests can also request a pillow menu to curate their relaxing and sleeping experience for the perfect softness or denseness. When you stay with our expertly trained team of experienced staff, you’ll have access to a number of on-site amenities such as our on-site fitness center, restaurant and free parking. Don’t just stay anywhere in the jewel of the Midwest; stay with the Holiday Inn Chicago O'Hare Area and take full advantage of the best this city has to offer!

Location

Holiday Inn Chicago O'Hare Area by IHG
5615 N. Cumberland Avenue, Chicago, IL
60631, United States

Hours

Reviews

3.8
2,561 reviews
5 stars
1,056
4 stars
721
3 stars
363
2 stars
174
1 star
247

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests finding hair and unpleasant odors.

Noise Levels

Guests frequently reported noise disturbances from outside traffic and other guests, impacting their overall comfort.

Location Convenience

The hotel is well-located near the airport and public transportation, making it convenient for travelers.

Value for Money

While some guests found the hotel to be a good value, others felt it was overpriced for the quality of the rooms and amenities.
  • MM
    Matt Mitzen
    Nov 12, 2025
    5.0
    We rented a conference room for a day. The room was good though it could use some additional outlet access. Our package included breakfast, box lunches and an afternoon snack. The food was good, ready when requested and fairly priced. We’d come back for next year’s presentation.
  • JG
    James Gaines
    Nov 10, 2025
    4.0
    The rooms were clean and service excellent, but if you are sensitive to noise, there was an issue with their fire alarm system emitting a constant low click throughout the building while I was staying. The staff were very apologetic and gracious about it and I was able to ignore it with a white noise app, but it was in every room I believe, so just a heads-up. Hopefully the issue is resolved soon, in which case I'd happily rate it higher.
  • RR
    Renee Reid
    Nov 2, 2025
    4.0
    The hotel is very nice. I just had a room that was facing a busy street so it was very loud at night to sleep, but I will stay there again and I will ask for a room on the other side of the hotel nice people and the workers were great very nice
  • HM
    Héctor Medrano
    Oct 30, 2025
    4.0
    Buena opción para hospedarte en Chicago sin ir al centro. Está bien comunicado con el Metro (Blue Line), la cual te lleva al centro de la ciudad. Higiene Bien. Pese a un pequeño contratiempo con un pago, ya se me ha devuelto el importe correctamente. Gracias por la gestión.
  • IC
    Ira Celik
    Oct 24, 2025
    3.0
    Hotel is old, not very clean. Few long black hair has been found on our towels , bed and generally in the room. USB charging ports and regular plug in between the beds are not working. Also there is weird issue with breakfast, while booking we always choose “breakfast included”, in this hotel when you go to breakfast you have to pay additional 15$ breakfast fee. Next morning after arrival we claimed to receptionist that our breakfast should be included to the hotel price we paid, and woman at the reception desk provided us with coupons for free breakfast. Normally it should be done while check in .

Frequently Asked Questions About Holiday Inn Chicago O'Hare Area by IHG

Does Holiday Inn Chicago O'Hare Area have a pool?

No, Holiday Inn Chicago O'Hare Area does not have a pool.

How much is parking at Holiday Inn Chicago O'Hare Area?

Complimentary parking is available at Holiday Inn Chicago O'Hare Area for hotel guests.