Business Details
About
HotelHilton
Located in the heart of the Magnificent Mile, our stylish hotel is adjacent to vibrant River North dining and entertainment. Our Chicago hotel is convenient to Navy Pier, the Merchandise Mart, McCormick Place, and Chicago's Loop business and financial district. We're surrounded by world-class dining, art galleries, nightclubs, and entertainment. Famous North Michigan Avenue shopping is two blocks away, and we're four blocks from Navy Pier and the Loop business and financial district. McCormick Place Expo Hall, Millennium Park, popular museums, and the lakefront are within minutes.
Among upscale hotels in downtown Chicago, Illinois, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel offers a remarkable level of convenience and style, featuring sophisticated full-service amenities at moderate prices. Our Hilton Garden Inn hotel in downtown Chicago offers unrivaled services combined with comprehensive Chicago meeting facilities, making this an ideal hotel for Chicago meeting venues. Enjoy Chicago hotel dining with classic outdoor grilling at Weber Grill - our casual on-site restaurant. Delight in delectable room service as you settle into one of our amply appointed guestrooms complete with refrigerator, microwave, and stunning views of the Chicago skyline.
We offer a variety of on-site features and services, including 361 generously appointed Chicago hotel rooms, the Weber Grill serving breakfast, lunch, dinner and room service and The Shop open 24-hours featuring food and beverages. Also available is a heated indoor pool, fitness room, boutique-style lobby, complimentary high-speed internet in all guestrooms and public areas, microwave, refrigerator, coffee maker, and more in each room, Convenient access to all of Chicago's transportation options.
Location
Hilton Garden Inn Chicago Downtown/Magnificent Mile
10 E. Grand Avenue, Chicago, IL
60611, United States
Hours
Reviews
4.0
2,507 reviews
5 stars
1,247
4 stars
609
3 stars
260
2 stars
127
1 star
264
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near major attractions and public transportation.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty rooms and inadequate housekeeping.
Customer Service
Customer service received mixed reviews, with some staff being friendly and helpful, while others were reported as rude and unresponsive.
Noise Levels
Guests frequently complained about high noise levels from the street, including sirens and traffic, affecting their sleep.
Parking Issues
Parking was noted as expensive and inconvenient, with guests expressing dissatisfaction over the lack of clear communication regarding parking fees.
- JSJack Salzmann5 days ago3.0Donc de ce qui est de l'hôtel par lui-même rien à dire chambre propre, grande, et avec tous les équipements nécessaires, par contre c'est juste devant l'hôtel que ça ce passe juste avant de rentrer ça dil de la drogue on ce s'en pas du tout en sécurité un groupe ce trouve juste à l'entrée de l'hôtel et métro,on fume tranquillement et on viens ce faire raquetter et sont plus agressif, ses mêmes personnes rentre dans l'hôtel aucun service de sécurité pour maintenir de l'ordre, malheureusement je ne reviendrai pas à cette hôtel pour cette cause t'en que rien ne sera fait c'est dommage
- ICIrina Chalkevitch5 days ago5.0Excellent stay. My dad was in town and we hosted him at the Hilton Garden Inn Downtown Chicago on Grand Street. The rooms are huge, clean and bright. Excellent front desk service and great service at the Weber Grill. You can also get breakfast package at the Weber Grill. Great restaurant very convenient location. Little convenience store inside the lobby is very nice and helpful. Has great options.
- ADAriel DawsonJan 3, 20264.0My husband and I stayed for New Years. I have no complaints about the sound and cleanliness of the facility. It was nice there was a good place to get breakfast in the hotel (Weber Grill) was cheaper than most places in the city.
- JJJunho JungDec 29, 20254.0형이랑 둘이서 2 queen beds 방에 묵었습니다. 시카고 River North 지역 중에선 가성비가 좋은 호텔입니다. 방이 넓고, 화장실도 깨끗하며 고층으로 배정된다면 창문으로 시카고 야경이 보입니다. 동네 자체도 고급 식당과 주점이 모였고, 리버워크 관광지와도 인접해 안전한 편입니다. 도보 10분에 미시간 에비뉴와 리버워크까지 접근 가능하고, 20분만 걸으면 밀레니엄파크 까지도 갈 수 있어 뚜벅이 여행 하기에도 무리가 없었습니다. 프론트 데스크 직원도 친절했습니다. 다만 보증금으로 1박당 $100정도 체크인 할때 내야 하는 건 마음에 걸렸습니다. 저희는 3박정도 묵어 전체 숙박비보다 비싼 $300정도를 묶어둬야 했습니다. 미국 카드를 쓴 덕에 체크아웃한지 이틀 정도 지나 보증금을 돌려받았지만, 한국 카드를 쓰면 돈을 돌려받는 데 더 오래 걸릴 수 있으니 유념해둬야 합니다. 또한, 보증금으로 쓸 카드는 호텔 예약자 명의랑 같아야 합니다.
- WLWai-meng LeongDec 24, 20254.0Hilton garden inn Chicago is awesome hotel. The amennity is abundantly. It got gym and indoor pool with great awesome view. The location is closed by magnificent mile. Those are the great for it. The cons are the parking fees, no breakfast for the price, and the most outrageous $100 deposits for each nigh you stay, which I never heard of such policy. So, I would recommend for short stay, but don't recommend for long stay.
Frequently Asked Questions About Hilton Garden Inn Chicago Downtown/Magnificent Mile
What accessibility features are available at Hilton Garden Inn Chicago Downtown/Magnificent Mile?
The hotel offers accessible parking and an accessible elevator to accommodate guests' needs.
Is breakfast available at the Hilton Garden Inn Chicago Downtown/Magnificent Mile?
Yes, breakfast is available at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, the Hilton Garden Inn provides complimentary Wi-Fi in all guestrooms and public areas.
What dining options are available on-site at the Hilton Garden Inn Chicago Downtown/Magnificent Mile?
The hotel has two restaurants including the Weber Grill Restaurant which serves breakfast, lunch, dinner, and room service with classic outdoor grilling.
Are pets allowed at the Hilton Garden Inn Chicago Downtown/Magnificent Mile?
Yes, both cats and dogs are welcome at the hotel.
Is parking available for guests at the hotel?
Yes, there is both self-parking and valet parking available at the hotel.
Does the hotel have fitness and pool facilities?
Yes, the hotel features a free fitness center and a heated indoor pool.
What are the check-in and check-out times at the Hilton Garden Inn Chicago Downtown/Magnificent Mile?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
How can guests access transportation near the Hilton Garden Inn Chicago Downtown/Magnificent Mile?
Guests can use the nearby Grand station train station for local transportation, or rent vehicles from nearby Enterprise Rent-A-Car locations.
Are there entertainment or dining venues near the hotel that guests might enjoy?
Yes, nearby spots include Dinner Detective Interactive Murder Mystery Show for theatre and Bunny Slope for cocktails and socializing, along with several restaurants like Weber Grill and P.F. Chang’s.