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Hampton Inn & Suites Chicago-Downtown

4.2
(2431 reviews)

Business Details

33 West Illinois, Chicago, IL
60654, United States
(312) 832-0330
https://www.hilton.com/en/hotels/chihshx-hampton-suites-chicago-downtown/

About

HotelHampton Inn
Our Hampton Inn and Suites Chicago-Downtown hotel is conveniently located in the heart of the City of Chicago, just blocks away from Michigan Ave. Were surrounded by popular restaurants, shopping, and entertainment. The hotel is easily accessible from I-94 and Lake Shore Drive and surrounded by public transportation. Our location is halfway between the business area (Loop) and entertainment area of the city. Our location, coupled with great amenities, make for a great stay at the Hampton Inn and Suites Chicago-Downtown. Hampton Inn and Suites located in downtown Chicago is just minutes from corporate offices including ConAgra Foods, Deloitte, and Northwestern Hospital. Guests also enjoy easy access to offices for IBM, Accenture, Motorola, Google, and many more. Take a trolley ride to Navy Pier, where you can shop, take in the glorious views of Lake Michigan, and opt for many of the Cruises that are there. About two miles of the hotel, you have the Museum Campus on the Lakefront, with the Adler Planetarium, Field Museum and Shedd Aquarium. Millennium Park is the largest attraction in the City of Chicago. Enjoy an architecture tour via the Riverwalk, located three blocks away. Choose your viewpoint of our Majestic City from the Skydeck on the 103rd floor at Willis Tower. Take in a 360-degree view from the Observation Deck at The John Hancock Center. We also offer proximity to the exquisite and exciting shopping of Chicago's Magnificent Mile. Stores include Dior, Louis Vuitton, Balenciaga, Nordstrom, Bloomingdales, Cartier, and Tiffany's. Its also home to the Harry Potter Shop, and the well-known Water Tower Place, which features American Girl Place and Lego store. Our location and amenities make for a great stay at the Hampton Inn & Suites Chicago-Downtown hotel. Relax on our outdoor terrace, available to hotels guests, and enjoy the convenience of complimentary high-speed wireless internet access. You will be sure to enjoy your visit to Chicago.

Location

Hampton Inn & Suites Chicago-Downtown
33 West Illinois, Chicago, IL
60654, United States

Hours

Reviews

4.2
2,431 reviews
5 stars
1,255
4 stars
656
3 stars
203
2 stars
72
1 star
127

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, close to major attractions and amenities.

Staff Service

Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of individuals who provided exceptional service.

Cleanliness

While most guests found the hotel clean, some reported issues with room cleanliness and maintenance.

Noise Issues

Several guests noted significant noise from the nearby fire station, which affected their sleep quality.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety.
  • AF
    Al Fuentes
    3 days ago
    3.0
    The hotel is overall decent with nice rooms and a great complimentary breakfast. However, the property is showing its age, and the elevator situation is a major dealbreaker. I waited over 20 minutes for an elevator that never arrived, eventually forcing me to take the stairs from the 29th floor down to the 10th just to access a different elevator bank. I would have rated this a 4.5/5, but the logistical nightmare with the lifts makes it hard to recommend
  • SM
    Shee Ma
    3 days ago
    2.0
    Um 😶 it’s 130am and feels like a club. Beautiful place in here by vibration is terrible. Went out, great location but now 130am we’re back and still vibrating and we’re tenth floor. So if you’re wanting to sleep not recommended
  • AK
    Andie King
    4 days ago
    2.0
    Just beware about parking. By validate your parking they mean, they still charge you for it! Wish they were more transparent about all the extra fees. Also right next to a fire station so hope you’re not a light sleeper!
  • ZW
    Zimo Wang
    5 days ago
    5.0
    Stayed here for three nights. Amazing location, walking distance to the majority of the touristy places. Felt safe walking around day and night. Close to the red line Grand station. Didn’t catch her name but the front desk staff on Wednesday Feb 19 was amazing. She offered me an upgrade to a suite while facing the inside of the building so less traffic and noise. She also wished “happy Chinese new year” to me. Very friendly and nice of her. Room was very clean, bed was comfortable. As others mentioned, there is a fire station right across from the hotel, but it didn’t bother me at all. There is security guard at the hotel front entrance at night time. Breakfast was alright, more options would be better. Juice machine wasn’t working throughout my three nights stay, unfortunately. I would return to this location if I’m back in Chicago again. Recommend.
  • JV
    Jeremy Verstraeten
    Feb 20, 2026
    5.0
    l'emplacement est génial,à proximité des principales lieux de la ville, beaucoup de commodités autour(superette,restau etc..) l'hotel est tres bien,les chambres confortables,le petit-déjeuner varié. je conseille fortement super rapport qualité/prix

Brand Certified Facts from Hampton Inn & Suites Chicago-Downtown

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Certified March 01, 2026Yext Knowledge Graph
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