Hampton Inn Chicago Downtown/Magnificent Mile

Reviews

• CC

  Carmen

  Jan 4, 2026
  3.0
  The rooms were fine. No issues with cleanliness or comfort. The elevator took awhile sometimes, but nothing too crazy. The location is really great. Parking is available but of course expensive. The breakfast is ridiculously bad! IMO they should just cancel it or charge for it and make it an actual restaurant or something. Honestly worst hotel breakfast I have encountered lol.
• OP

  Oscar Palencia

  Jan 4, 2026
  1.0
  -CUCARACHAS en el cuarto de el hotel por todos lados. (Salieron 6 en 7 días). Cuando fuimos a poner la queja a recepción, nos dijeron que no tenían mad habitaciones disponibles para cambiarnos. -El desayuno esta pésimo (el jugo se termina en una hora) y solo hay huevo y chorizo o salchicha. Aparte solo tienen una maquina para hacer wafles en un hotel de mas de 800 habitaciones. -Los aires acondicionados son muy viejos y hacen mucho ruido al terrenos prendidos a la hora de dormir. -El hotel obsequia botellas de agua gratuitas y para ahorrárselo te dicen que tomes de la llave. Si vas a recepción muy a fuerza te dan una botella pequeña. -Cada 3 días hacen servicio a cuarto, no lo hacen diario. -Elevadores con espera a que llegue a tu piso de hasta de 20 minutos para ir a Planta baja, o al restaurante. Si el elevador te toca lleno, serán otros 20 minutos en bajar. Así que tendrás que bajar mas de 20 pisos por las escaleras. (Ojala no te toque el l piso 40) -En recepción nadie habla otro idioma mas que ingles. Creo si es un hotel que van turistas deben estar capacitados para hablar otros idiomas. (Mínimo español) -En la parte de afuera esta muy sucio, se puede ver en la banqueta lleno de colillas de cigarro. -Los cuartos son muy viejos, al momento de entrar al cuarto la puerta se atascaba (se atoraba al abrir) tenias que intentarlo como 4 veces. El hotel tiene excelente ubicación, y algunas personas del personal del hotel muy amables como los vigilantes, y las señoras que hacen el aseo.
• RL

  Raymond Lam

  Dec 30, 2025
  3.0
  It was a great location, but the rooms could use an update. I had a sudden medical emergency involving my daughter, which required me to leave early. While I understand that this was after the cancellation period, under similar circumstances Marriott has been much more accommodating and has often allowed same-day cancellations, even on short notice. As a frequent business traveler, I have consistently had better experiences with Marriott, including situations involving delayed flights, vehicle breakdowns, or medical emergencies.
• MG

  Mariana Guillen

  Dec 27, 2025
  3.0
  They have the worst breakfast of all. The green bananas are inedible. It’s 8:30 a.m. and there is already no yogurt left, and the person in charge told me they won’t bring out any more. The eggs taste horrible; there’s no ham or sausage, and they have no flavor at all. There are no other options—it’s the same eggs every single day. The hotel prices are high for such a terrible breakfast
• JG

  Jessica G

  Dec 14, 2025
  3.0
  Overall the room was clean and in nice condition. The refrigerator didn't work very well and our leftovers didn't stay cold so that was annoying. Our room was right behind the elevator shaft so we could hear the elevators operating day and night. Kind of sounded like a train but we dealt with it. It would have been nice if they had a water filtration system on the water fountains like l've seen at other hotels. Now for the worst of it - the breakfast was awful. The potato's looked like they were several days old and reheated every morning. The sausage looked the same. I'm not a fan of hotel eggs so l usually will add some salsa or hot sauce but none were to be found. Location was one primary reason we chose this hotel, but the complimentary breakfast was the second reason. It was utterly disappointing and after the first day we went out for breakfast instead.

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