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About
Luxury HotelHotelResortWedding VenueSpaExtended Stay Hotel
A vibrant hub of culture, style and energy, our newly transformed Hotel is iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Experience unrivaled lake and skyline views at the heart of Magnificent Mile and North Michigan Avenue’s best shopping and attractions.
Location
Reviews
4.7
1,670 reviews
5 stars
1,363
4 stars
203
3 stars
47
2 stars14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Overall, the service was frequently praised as exceptional, with staff being described as warm, attentive, and professional.
Location
The hotel is well-located near major attractions, making it convenient for guests to explore the city.
Room Condition
While many guests enjoyed their rooms, several noted that some accommodations felt dated and in need of updates.
Dining Experience
The dining options received positive feedback for quality and service, although some guests found the breakfast options to be lacking.
Family-Friendly
The hotel is noted for being accommodating to families, with amenities and services tailored for children.
- DBDaniel Baker6 days ago5.0We had an amazing stay at the Four Seasons! The room was beautiful, with all the amenities you could want. But the highlight of the stay was the staff. Everyone from the doormen to the front desk to the cleaning staff was friendly and welcoming. They were also extremely accommodating allowing us a late checkout when our flight got delayed. Would definitely recommend staying here for your next trip to Chicago
- BNBetty NatilyNov 15, 20255.0Highly recommend this luxury hotel. The service is top notch. The entire staff is very professional, attentive, and the hotel is located in a great neighborhood with many restaurants and shops near by.
- JLJerry The Pigeon And Mike LNov 15, 20255.0As expected, our stay was beyond amazing! The rooms, the service and the location are top notch. Spoil yourself and enjoy a stay at this one of a kind place!! The best part is the location. Attached to an amazing mall. Also across from the water tower place which has my favorite store Johnston & Murphy where I treated myself to a new coat & boots for the season. Gift to myself. Enjoy your stay here! 5⭐️⭐️⭐️⭐️⭐️ stay.
- TCTaylor CalongneNov 10, 20255.0Very clean and comfortable rooms with amazing views. The staff were really kind and the food at the restaurant was great!
- JZJoe ZahradnikNov 6, 20255.0An Exceptional place to stay. Amazing staff, service and facilities. Great views of the city with very nice layouts of the rooms. And amazing bar, with exceptional staff that know their craft and make a great drink
Frequently Asked Questions About Four Seasons Hotel Chicago
What are the room options available at Four Seasons Hotel Chicago?
We offer a wide array of room categories to suit every traveler’s needs—from well-appointed standard rooms to our luxurious Presidential Suite. Whether you're traveling solo, with family, or as a group, our dynamic spaces provide comfort and style for every stay.
Does the hotel offer any special packages or offers?
Enhance your stay with our curated offers and seasonal packages, designed to help you make the most of your visit. New experiences are added regularly—stay up to date by visiting the Offers page on the Four Seasons Hotel Chicago website.
What amenities are available at the hotel?
Thank you for reaching out. At Four Seasons Hotel Chicago, we are pleased to offer a variety of amenities for your enjoyment, including our Social Lounge, a serene Spa and state-of-the-art Fitness Center, a stunning waterfall-edge pool, and Adorn Bar & Restaurant, where globally inspired cuisine and vibrant cocktails await.
Is there a fitness center or spa at the hotel?
Yes, our downtown Chicago Spa and Fitness Facilities offer the perfect wellness escape for guests. Complete with a 44-foot long infinity-edge indoor pool and state-of-the-art fitness centre.
Can I get a room with a view of Lake Michigan?
Absolutely — with Lake Michigan practically in our backyard, we're proud to offer unparalleled views of this stunning body of water from many of our guest rooms. When booking, suite views are designated on our website, or you’re always welcome to reach out to our reservations team for personalized assistance in selecting the perfect room for your preferred view.
What dining options are available on-site?
We offer many options for fine dining at Four Seasons Hotel Chicago, where you can savour exceptional culinary experiences at Adorn or enjoy exclusive seasonal offerings in our Social Lounge. Delight in the convenience of In-Room Dining or refresh with nourishing light bites after a swim in our waterfall-edge indoor pool.
Is the hotel pet-friendly?
Of course — here, your furry companions are considered family. We're pleased to accommodate them with thoughtful, pet-friendly amenities to ensure a comfortable and enjoyable stay for all.
What are the nearby attractions and activities?
Chicago is a city of endless wonders, offering something for every type of traveler. Just steps outside our hotel doors lies a shopper’s paradise — the Magnificent Mile and 900 Shops, home to flagship stores and coveted luxury brands. Looking to explore the sights? The nearby Lakefront Trail leads you to some of the city’s most iconic attractions, including Navy Pier, Buckingham Fountain, Millennium Park, and so much more. Just to name a few local favorites.
Does the hotel offer business facilities?
Yes, Four Seasons Hotel Chicago offers a variety of business facilities, including flexible meeting and event spaces, access to business tables and day bar in our social lounge, and high-speed Wi-Fi throughout the hotel. Our team is also available to assist with any administrative services you may need to support a seamless and productive stay.
What is the hotel's policy on cancellations and refunds?
All cancellations and changes must be received by 6:00 pm Chicago time at least 24 hours prior to expected arrival date, or a penalty equal to one night's room rate, plus tax and service penalty, will be charged.* The same penalty applies to no-shows. Any material changes requested within the cancellation period are subject to approval by the Hotel.
What amenities does Four Seasons Hotel Chicago offer to guests?
Four Seasons Hotel Chicago offers amenities including accessible parking, an accessible elevator and pool, wheelchair accessibility, a fitness center with free weights and machines, an indoor waterfall-edge pool, a spa, sauna, massage services, babysitting, business center, baggage storage, concierge, 24-hour front desk, daily housekeeping, and more.
Does Four Seasons Hotel Chicago accommodate guests with pets?
Yes, Four Seasons Hotel Chicago welcomes pets free of charge and provides pet-friendly amenities to ensure a comfortable stay for your furry companions.
Are there dining options available within the hotel?
Yes, the hotel features Adorn Bar & Restaurant offering globally inspired cuisine and vibrant cocktails, along with in-room dining available 24 hours for your convenience.
Is breakfast available at Four Seasons Hotel Chicago?
Yes, buffet breakfast is available at Four Seasons Hotel Chicago.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Four Seasons Hotel Chicago.
Does Four Seasons Hotel Chicago provide airport shuttle or transfer services?
Yes, the hotel offers airport shuttle and airport transfer services to make your arrival and departure easier.
What nearby shopping options are available around Four Seasons Hotel Chicago?
Nearby, guests can explore luxury boutiques such as Emporio Armani, Zadig & Voltaire, Marcus, and Kate Spade New York, as well as the 900 North Michigan Shops shopping center, ideal for a shopping spree before or after your stay.
What entertainment or dining venues near Four Seasons Hotel Chicago can guests visit?
Guests can enjoy dining and drinks at nearby Adorn Bar & Restaurant located in the hotel, or visit Small Cheval for burgers and 3 Greens Coffee and Bakery for coffee and smoothies just steps away.
Are there any cultural or music venues near Four Seasons Hotel Chicago?
Yes, PianoForte Chicago, Inc. is nearby, offering music production, musical instrument sales, and concert venue experiences, enriching your cultural visit to Chicago.
How can I arrange transportation or car rental during my stay at Four Seasons Hotel Chicago?
The hotel offers bicycle rentals for free, car rental services, valet and self-parking options, an electric charging station for electric vehicles, and a private car service free of charge.