Business Details
About
HotelDoubleTree
A contemporary hotel with an urban-casual vibe, the redesigned DoubleTree by Hilton Chicago - Magnificent Mile features a modern design with an open-concept lobby. Relax in reimagined guest rooms, get fit at the fitness center then step out to see the sights at Navy Pier, or go for a stroll along Chicago's River Walk.
Located two blocks from The Magnificent Mile, Chicago’s best shopping, dining, and entertainment are within walking distance from the hotel. The hotel is located approximately 45 minutes from Chicago O’Hare and Midway Airports, and close to Northwestern Medical Centers, the Shirley Ryan Ability Lab, and the University of Chicago Gleacher Center.
Enjoy the breakfast bar in the morning, or a hand-crafted cocktail with shared plates at the HotHouse lobby bar and restaurant or stop by Made Market for on-the-go savory bites with Starbucks coffee and refreshments. Kick back and relax at the seasonal, outdoor, rooftop pool and terrace.
Convenient parking is available at the attached, self-parking garage with direct elevator access to the hotel. The hotel features newly renovated event spaces, many with urban views, and is the ideal downtown Chicago hotel for business meetings, conferences, hybrid events, and gala functions. An onsite audio-visual partner will work with you to provide the latest in technology to ensure a successful event.
The versatile DoubleTree by Hilton Chicago- Magnificent Mile provides accommodations, event facilities, and a welcoming service culture that will exceed your expectations for the ultimate Chicago experience.
Location
DoubleTree by Hilton Hotel Chicago - Magnificent Mile
300 E. Ohio Street, Chicago, IL
60611, United States
Hours
Reviews
4.0
3,954 reviews
5 stars
1,856
4 stars
1,149
3 stars
441
2 stars
187
1 star
321
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, being close to major attractions like Navy Pier and Michigan Avenue.
Staff Service
Customer service experiences are mixed; while some staff members are noted for being friendly and helpful, others are described as rude and unprofessional.
Room Quality
Rooms are often described as clean but outdated, with issues such as noise from the elevators and inadequate cleaning reported by several guests.
Amenities
The hotel offers a rooftop pool and fitness center, but guests have noted high parking fees and limited food options after hours.
Overall Experience
While some guests enjoyed their stay and appreciated the warm cookies and welcoming atmosphere, others expressed disappointment with cleanliness and service issues.
- JJJakyla JohnsonJan 2, 20264.0My stay was okay, and the view was great. However, the valet did not come out to assist us, even though they helped other guests. Parking was very confusing and I would rate it a 2/10, as the valet was not helpful. There was an option to either pay immediately or charge parking expenses to the room. The room did not include a freezer or a microwave, and guests are expected to go to the lobby to heat up food, which was inconvenient.
- AAAmyJan 2, 20262.0Room was nice enough. They are very spacious, unlike some hotels in downtown Chicago. The staff was friendly and helpful and actually let us check in at noon instead of the normal 4pm check in time. Some hotels in town refuse to let you check in early so that’s a great perk. There’s a restaurant and a coffee shop near the lobby which was convenient. There’s location is perfect for walking in downtown Chicago. Would stay here again. Edit- during our second day here we were out of bath towels and toilet paper. We went to the front desk twice (as the room phone didn’t work) and requested everything. The third time we called from a cell phone from the room and we finally received the towels and toilet paper. We also had to request housekeeping services for the room, which we did. They never came to the room. The second day experience made me lower my rating.
- SOsangeun ohJan 2, 20264.0It was great location to stay in downtown. Our king bed room was great with a view. The only reason of 4 starts- the bath towel had stains had used cleaning magic sponge. That threw me off a little bit.
- H1Hooks 1224Jan 1, 20261.0This DoubleTree won’t allow you to use the push cart for your luggage. You’re forced to use their concierge service or you can carry all of your luggage up to your room yourself. Get real, you’re a 3 star hotel not TRUMP towers.
- JGJanet GeorgeJan 1, 20264.0Nice location depending on where your going, service was top notch rooms ok no microwave small coffee pot for a king room toilet absolutely to freaking low to the floor feels like your going to drop to the floor.bed and pillows nice soft comfortable, all and all enjoyed my stay.
Frequently Asked Questions About DoubleTree by Hilton Hotel Chicago - Magnificent Mile
What accessibility features are available at DoubleTree by Hilton Hotel Chicago - Magnificent Mile?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included at the DoubleTree by Hilton Hotel Chicago - Magnificent Mile?
Breakfast is available at the hotel, allowing guests to start their day with a meal onsite.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times for the hotel?
Check-in starts at 4:00 PM and check-out time is 11:00 AM.
Does the hotel provide parking facilities?
Yes, self-parking is available with direct elevator access to the hotel from the garage.
Is there a fitness center available at the DoubleTree by Hilton Chicago - Magnificent Mile?
Yes, guests have free access to the fitness center during their stay.
Does the hotel have any pools?
Yes, there is a seasonal outdoor rooftop pool and terrace for guests to enjoy.
Are there dining options within the hotel?
Yes, the hotel features two restaurants including the HotHouse lobby bar and restaurant, as well as Made Market offering on-the-go savory bites and Starbucks coffee.
What nearby attractions can guests visit around the hotel?
Guests can explore the Magnificent Mile shopping district two blocks away and take a stroll along Chicago's River Walk or visit Navy Pier, all within walking distance.
What nearby places of interest can I visit that are close to the hotel?
Nearby places include Hilton Grand Vacations Club Chicago Magnificent Mile, Hothouse Lounge for hotel bar experience, Bockwinkel's grocery store, and Einstein Bros. Bagels for coffee and breakfast. These locations offer convenience and options for dining, shopping, and leisure close to the hotel.
How can guests benefit from nearby fitness and wellness facilities?
Guests interested in fitness can visit nearby gyms like RIC Adaptive Sports and Fitness Center, Pure Barre, and personal training at Jon Aleman Personal Trainer, all located close to the hotel for convenient workouts.