Business Details
About
Hotel
A contemporary hotel with an urban-casual vibe, the redesigned DoubleTree by Hilton Chicago - Magnificent Mile features a modern design with an open-concept lobby. Relax in reimagined guest rooms, get fit at the fitness center then step out to see the sights at Navy Pier, or go for a stroll along Chicago's River Walk.
Located two blocks from The Magnificent Mile, Chicago’s best shopping, dining, and entertainment are within walking distance from the hotel. The hotel is located approximately 45 minutes from Chicago O’Hare and Midway Airports, and close to Northwestern Medical Centers, the Shirley Ryan Ability Lab, and the University of Chicago Gleacher Center.
Enjoy the breakfast bar in the morning, or a hand-crafted cocktail with shared plates at the HotHouse lobby bar and restaurant or stop by Made Market for on-the-go savory bites with Starbucks coffee and refreshments. Kick back and relax at the seasonal, outdoor, rooftop pool and terrace.
Convenient parking is available at the attached, self-parking garage with direct elevator access to the hotel. The hotel features newly renovated event spaces, many with urban views, and is the ideal downtown Chicago hotel for business meetings, conferences, hybrid events, and gala functions. An onsite audio-visual partner will work with you to provide the latest in technology to ensure a successful event.
The versatile DoubleTree by Hilton Chicago- Magnificent Mile provides accommodations, event facilities, and a welcoming service culture that will exceed your expectations for the ultimate Chicago experience.
Location
DoubleTree by Hilton Hotel Chicago - Magnificent Mile
300 E. Ohio Street, Chicago, IL
60611, United States
Hours
Reviews
4.0
3,927 reviews
5 stars
1,837
4 stars
1,145
3 stars
441
2 stars
186
1 star
318
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, close to major attractions in Chicago.
Staff Service
While some staff members were friendly and accommodating, others were reported as rude and unprofessional.
Room Condition
Many guests found the rooms to be outdated, with cleanliness issues such as stains and unpleasant odors.
Amenities
The rooftop pool was a major selling point but was frequently reported as closed or in disrepair, leading to disappointment.
Value for Money
Guests felt that the hotel did not provide good value for the high prices, especially given the condition of the rooms and amenities.
- SAShirley Perez AnelNov 15, 20255.0An absolutely outstanding hotel experience from the moment you walk through the doors. The staff is genuinely welcoming, attentive, and committed to making every stay unforgettable. The rooms are spotless, comfortable, and thoughtfully designed, creating the perfect balance between relaxation and convenience. And then there are the special cookies — warm, delicious, and the sweetest welcome you could ever receive. They’re more than a treat; they’re a symbol of the hotel’s hospitality and attention to detail. Every aspect of my stay reflected excellence and care. This is the kind of place that turns a simple trip into a memorable experience. Truly one of the best hotel stays I’ve ever had.
- KHKrish HernandezNov 15, 20255.0Great hotel in an amazing location. The DoubleTree Chicago – Magnificent Mile is within walking distance of everything: shopping, restaurants, and the lakefront. The rooms are clean and comfortable, the beds are super cozy, and the staff is friendly and welcoming from the moment you walk in. The outdoor pool and terrace are a huge plus, especially during nice weather. Check-in was smooth, and the classic warm cookie is always a nice touch. Overall, a dependable and comfortable stay in downtown Chicago. Highly recommend!
- ADAay DeeNov 11, 20252.0Location was excellent. Front desk gave me someone else’s room but also gave me a $50 credit for the mix up. Thank you. Rooms/carpet dated & worn. Worse pillows I’ve ever slept on. Seriously. I don’t know how you get the good ones that other people in the reviews got but Room 1418 doesn’t have them. And the cherries on top? First, The sales rep for the timeshare presentation asked how my stay at the hotel was & when I told him about the mix up he said, “It’s The Doubletree. BUT if you buy this timeshare, you won’t have to worry about poor people anymore when you go on vacation.” I died. That was mean. And at the 1.45 hr mark of the presentation, I was told that unless I went up to the Penthouse, I would have to pay full price for my stay. (I had already asked for a low floor hotel room bc i don’t like heights, —they said 14th floor was as low as I could get that day) To which I was told: You can take the elevator up or you can walk. It’s up to you but you gotta do one. TWENTY SOME FLOORS UP!!! (I did neither and I won’t be staying at another Hilton property again. App deleted. Dream deferred. My first stay was as a guest of a friend and this trip was one that I planned for myself. That blew it. Apparently the Hilton name is mid now- & I am too. They didn’t want to woo me and make me feel special in the Doubletree but wanted me to spend ALL my money on a “grand” vacation? That’s like trying to sell me a Benz but only letting me test drive a Ford. Show me & my coins some respect please.
- SDseven davisNov 11, 20251.0Very disorganized front desk staff. We came for a hilton grand vacation presentation and it was awful. When we checked in our low floor request was not met. Instead, we were assigned to a room that another group was already standing outside of. Amenities in the room (lamp, iron, etc) were not working. The electric outlet in the bathroom didnt work. I have to reiterate the time share presentation was absolutely awful. The hilton grand vacations staff clearly did not work together with the hotel staff to coordinate this event. On top of all of that, parking was $65 a day. You should use SpotHero to find cheaper parking in the city.
- MSMichael SmithNov 4, 20253.0My room was comfortable. Bedding was nice, clean and adequate. The heating system is subpar… unable to heat above 70, constantly cycling on and off despite not satisfying the thermostat. All of the fixtures in the bathroom are unclean. Appear to not have been cleaned with any product or even wiped, in quite some time. Limited food or coffee available after morning hours. They need full time coffee availablity. It doesn’t cost much to have a coffee urn and sugar, creamer available. Overall, the location saves them on many counts. I
Frequently Asked Questions About DoubleTree by Hilton Hotel Chicago - Magnificent Mile
What accessibility features are available at DoubleTree by Hilton Hotel Chicago - Magnificent Mile?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included at the DoubleTree by Hilton Hotel Chicago - Magnificent Mile?
Breakfast is available at the hotel, allowing guests to start their day with a meal onsite.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times for the hotel?
Check-in starts at 4:00 PM and check-out time is 11:00 AM.
Does the hotel provide parking facilities?
Yes, self-parking is available with direct elevator access to the hotel from the garage.
Is there a fitness center available at the DoubleTree by Hilton Chicago - Magnificent Mile?
Yes, guests have free access to the fitness center during their stay.
Does the hotel have any pools?
Yes, there is a seasonal outdoor rooftop pool and terrace for guests to enjoy.
Are there dining options within the hotel?
Yes, the hotel features two restaurants including the HotHouse lobby bar and restaurant, as well as Made Market offering on-the-go savory bites and Starbucks coffee.
What nearby attractions can guests visit around the hotel?
Guests can explore the Magnificent Mile shopping district two blocks away and take a stroll along Chicago's River Walk or visit Navy Pier, all within walking distance.
What nearby places of interest can I visit that are close to the hotel?
Nearby places include Hilton Grand Vacations Club Chicago Magnificent Mile, Hothouse Lounge for hotel bar experience, Bockwinkel's grocery store, and Einstein Bros. Bagels for coffee and breakfast. These locations offer convenience and options for dining, shopping, and leisure close to the hotel.
How can guests benefit from nearby fitness and wellness facilities?
Guests interested in fitness can visit nearby gyms like RIC Adaptive Sports and Fitness Center, Pure Barre, and personal training at Jon Aleman Personal Trainer, all located close to the hotel for convenient workouts.