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DoubleTree by Hilton Hotel Chicago - Magnificent Mile

4.0
(3971 reviews)

Business Details

300 E. Ohio Street, Chicago, IL
60611, United States
(312) 787-6100
https://www.hilton.com/en/hotels/chimmdt-doubletree-chicago-magnificent-mile/

About

HotelDoubleTree
A contemporary hotel with an urban-casual vibe, the redesigned DoubleTree by Hilton Chicago - Magnificent Mile features a modern design with an open-concept lobby. Relax in reimagined guest rooms, get fit at the fitness center then step out to see the sights at Navy Pier, or go for a stroll along Chicago's River Walk. Located two blocks from The Magnificent Mile, Chicago’s best shopping, dining, and entertainment are within walking distance from the hotel. The hotel is located approximately 45 minutes from Chicago O’Hare and Midway Airports, and close to Northwestern Medical Centers, the Shirley Ryan Ability Lab, and the University of Chicago Gleacher Center. Enjoy the breakfast bar in the morning, or a hand-crafted cocktail with shared plates at the HotHouse lobby bar and restaurant or stop by Made Market for on-the-go savory bites with Starbucks coffee and refreshments. Kick back and relax at the seasonal, outdoor, rooftop pool and terrace. Convenient parking is available at the attached, self-parking garage with direct elevator access to the hotel. The hotel features newly renovated event spaces, many with urban views, and is the ideal downtown Chicago hotel for business meetings, conferences, hybrid events, and gala functions. An onsite audio-visual partner will work with you to provide the latest in technology to ensure a successful event. The versatile DoubleTree by Hilton Chicago- Magnificent Mile provides accommodations, event facilities, and a welcoming service culture that will exceed your expectations for the ultimate Chicago experience.

Location

DoubleTree by Hilton Hotel Chicago - Magnificent Mile
300 E. Ohio Street, Chicago, IL
60611, United States

Hours

Reviews

4.0
3,971 reviews
5 stars
1,866
4 stars
1,153
3 stars
443
2 stars
187
1 star
322

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Danielle and Brianna for their exceptional service.

Location

The hotel is consistently noted for its excellent location, being close to major attractions like the Magnificent Mile and Navy Pier.

Room Quality

While some guests found the rooms spacious and comfortable, others reported issues with cleanliness, outdated decor, and maintenance problems.

Parking Issues

Several reviews highlighted the high cost and inconvenience of parking, with some guests expressing frustration over the parking garage's size and accessibility.

Mixed Experiences

Overall experiences varied widely, with some guests enjoying their stay while others reported significant issues with service, cleanliness, and amenities.
  • MG
    Monika Gawęda
    1 day ago
    3.0
    Slightly outdated, the rooms need refreshing, and the reception staff are not very helpful. Breakfast is okay. They charge an extra fee for something unclear.
  • EP
    Ellen Phillips
    3 days ago
    5.0
    We love this hotel and I have stayed here a number of times. The staff is so friendly. I feel like I am staying with my best friends. Enter through the beautiful lobby you as you walk in. There’s always plenty of staff to help. The entire bar staff is phenomenal. (Erick is the best!) 🍻 There’s a breakfast area available if needed and since it’s a Doubletree, you always get warm chocolate chip cookies. 🍪 There are plenty of elevators and they’re fast so you can get to your room quickly. The rooms are huge. I mean huge. Comfortable safe clean and of course in downtown Chicago every room has a great view. This hotel is just a few blocks north of the river so within minutes you’re on the Riverwalk and you have access to shopping and restaurants that’s all walkable from this venue. The neighborhood is safe and there’s plenty of parking on site. I can’t say enough about how great this hotel is.
  • JB
    J Berry
    Feb 23, 2026
    4.0
    First time in Chicago, and it was quite amazing, love you city LOVE YOUR GOVERNOR. Thank you to the front desk lady named Danielle, who gave us recommendations and was extremely hospitable.
  • AW
    Andrea Walhof-Grisham
    Feb 9, 2026
    5.0
    We stayed at the Hilton Grand Vacation club which is located at the top 6 floors! There are large 1 bedroom suites so it is nice to have the extra space available. It does not have a kitchenette but a frig and small microwave. You can ask for plates, silverware, and glasses from the restaurant in the lobby ! The people are very nice and helpful! We had some issues with the furnace in the room, which was very noisy , but engineering staff was very fast to come and check it out!
  • KE
    Katarina Encinia
    Feb 4, 2026
    1.0
    On September 14th 2024 I had an event that i attended that was going on here and I paid for 24-hour parking ahead of time so I didn't have to worry about it. I guess it was Hispanic Independence Day that weekend and someone thought that it would be funny to take two AK-47's and shoot up in celebration... well that put the whole city of Chicago on lockdown no one could get out of the city except through one exit all of the other exits were heavily blocked off by cops so guess what? everyone that attended the event and had all their cars parked in this parking garage had no idea this was going on and when the event was over it took me 3Hours!!!!.....3HOURS!!! Just to get out of the parking garage by the time it came for me to scan my exit badge I couldn't get through because all the time that the parking garage was backed up took up all of my time on my 24 hour parking I called the front desk asking if they can validate the misunderstanding due to the backup in the parking garage but they wanted me to pay a full $40 for being in there 30 minutes then what I was supposed to be it was either pay $40 or have my car stuck at the gate I think I should have been validated knowing the fact they can see the surveillance of all the cars being backed up it took me another 3 hours just to get out of the city heavy traffic jammed when I approached the police officer at the only exit to get out of the city and ask them what is going on with all this chaoticness that is when he told me the story about the AK-47s and that is how I knew what chaoticness caused the backup in the parking garage

Frequently Asked Questions About DoubleTree by Hilton Hotel Chicago - Magnificent Mile

What accessibility features are available at DoubleTree by Hilton Hotel Chicago - Magnificent Mile?

The hotel offers accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included at the DoubleTree by Hilton Hotel Chicago - Magnificent Mile?

Breakfast is available at the hotel, allowing guests to start their day with a meal onsite.

Brand Certified Facts from DoubleTree by Hilton Hotel Chicago - Magnificent Mile

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Certified March 01, 2026Yext Knowledge Graph
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