Brand Certified
Crowne Plaza Chicago West Loop by IHG
4.0(2908 reviews)
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
Business Details
25 South Halsted Street, Chicago, IL
60661, United States
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
(312) 829-5000
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/chicago/chish/hoteldetail
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
About
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Located near Greektown, Crowne Plaza® Chicago West Loop features thoughtfully designed rooms, premium amenities, ten distinct and elegant meeting spaces, and free Wi-Fi.Just steps from our Chicago West Loop hotel, you'll find some of the city's best eateries on Randolph Street, also known as Restaurant Row. Next, discover Fulton Market's trendy restaurants and bars, or head to the United Center for a concert or a game. At night, walk to Willis Tower for breathtaking views of the Chicago skyline. Business travelers will also be near the corporate offices of United Airlines, Google, and McDonald's, as well as the University of Illinois Chicago.After a day of travel, our Chicago hotel is the ideal place to work, relax, and explore the Windy City.
Location
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
Crowne Plaza Chicago West Loop by IHG
25 South Halsted Street, Chicago, IL
60661, United States
Hours
Certified by Crowne Plaza Chicago West Loop by IHG • Mar 01, 2026
Reviews
4.0
2,908 reviews
5 stars
1,283
4 stars
882
3 stars
343
2 stars
134
1 star
266
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like Regina and Tiana.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including dirty rooms and maintenance problems.
Location
The hotel is well-located with easy access to public transport and nearby attractions, making it convenient for both business and leisure travelers.
Room Quality
Feedback indicated that while some rooms were comfortable, many guests found them outdated and in need of renovation.
Parking Issues
Several reviews mentioned high parking fees and difficulties with parking availability, which detracted from the overall experience.
- MBM BFeb 23, 20265.0Good price rooms and convenient access to 8 & 20 buses to get to the el.
- TKTori KFeb 7, 20265.0very happy with my stay at crowne plaza. regina made it a very nice and relaxing stay for me and my fiancé for his birthday. will definitely be returning!
- KHKisha HayesFeb 7, 20265.0Loved this hotel with the balcony option so much i booked it again for February. Location, amenities and rooms were amazing. They could use a better option for dining but thats nothing that will keep me away. The deli just had minimal options and closed a little early.
- MMmaddaleFeb 2, 20265.0Perfect place, for the reasonable price. The only minor thing is a bit noisy highway pretty close to hotel. Anyway, strongly recommend!
- QTQueen of West TexasJan 24, 20265.0🌟🌟🌟🌟🌟 I usually stay at the Ritz-Carlton, but my assistant accidentally booked the Crowne Plaza Chicago for a week of private equity meetings with financial firms—and I was pleasantly surprised! The hotel was comfortable, clean, and very convenient for all my business appointments. The staff was professional and accommodating, making sure everything ran smoothly. While I’m used to a luxury stay, the Crowne Plaza exceeded expectations in terms of service, ease, and overall experience. It turned out to be a very pleasant stay, and I would definitely consider it again for business trips or even a fun vacation for shopping with the family. I took an uber everywhere but in the summer I’m sure you could easily walk. It was beautiful 😌🙂🥹😍🥰 The employees were 10/10 it was wonderful.
Frequently Asked Questions About Crowne Plaza Chicago West Loop by IHG
Is there free Wi-Fi available at Crowne Plaza Chicago West Loop by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Chicago West Loop by IHG for guests.
What is the cancellation policy at Crowne Plaza Chicago West Loop by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Chicago West Loop by IHG?
Yes, we Crowne Plaza Chicago West Loop by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Chicago West Loop by IHG have accessible rooms?
Yes, Crowne Plaza Chicago West Loop by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Chicago West Loop by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Chicago West Loop by IHG front desk for more information.
Is room service available at Crowne Plaza Chicago West Loop by IHG?
Yes, room service is available at Crowne Plaza Chicago West Loop by IHG serving delicious food and drink to your room.
What time is check-in and check-out at Crowne Plaza Chicago West Loop by IHG?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Chicago West Loop by IHG.
Are pets allowed at the Crowne Plaza Chicago West Loop by IHG?
Yes, both cats and dogs are welcome at Crowne Plaza Chicago West Loop by IHG.
Does the hotel offer free Wi-Fi to its guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Is there a fitness center available at the Crowne Plaza Chicago West Loop by IHG?
Yes, a fitness center with free weights and treadmills is available for guests at no additional cost.
Are there any accessible rooms and parking options at this hotel?
Yes, the hotel provides accessible rooms and accessible parking, including self-parking options.
Does Crowne Plaza Chicago West Loop by IHG have a restaurant and bar onsite?
Yes, there is one restaurant and a bar available for guests within the hotel.
Is there 24-hour front desk service at Crowne Plaza Chicago West Loop by IHG?
Yes, the front desk is available 24 hours to assist guests.
What nearby restaurants can I visit around the hotel?
Guests can enjoy nearby dining options such as Grill on Wheels, Rye Deli and Drink, Oki Sushi, Greek Town, and Dine Restaurant, all within walking distance.
What public transportation options are near Crowne Plaza Chicago West Loop by IHG?
The CTA Bus Stop 5907 is nearby, providing convenient bus transit options for guests to explore Chicago.
Are there places nearby for shopping and personal care around the hotel?
Yes, guests can visit nearby stores like Ulta Beauty, Benefit Cosmetics BrowBar, Supercuts, and GNC for beauty and wellness needs.
Brand Certified Facts from Crowne Plaza Chicago West Loop by IHG
This information is certified by Crowne Plaza Chicago West Loop by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website