Best Western Grant Park Hotel

3.8
2891 reviews

About

HotelBest Western
Located in Chicago,IL, the Best Western Grant Park Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Grant Park Hotel
1100 S MICHIGAN AVE, Chicago, IL
60605, United States

Hours

Reviews

3.8
2,891 reviews
5 stars
1,043
4 stars
911
3 stars
459
2 stars
203
1 star
275

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near major attractions and public transport.

Staff Service

While some guests appreciated the friendly staff, many reported unhelpful or rude service experiences.

Room Quality

Rooms are often described as outdated, small, and noisy, with issues like poor insulation and cleanliness.

Amenities

Limited amenities such as no breakfast included, and issues with parking and valet service were frequently mentioned.

Noise Levels

Guests consistently noted high noise levels from both the street and within the hotel, impacting sleep quality.
  • RR
    Ritvik Rao
    Jan 3, 2026
    2.0
    Stayed here over new years. Some of the sheets had blood and mud on them (which they only gave us replacements for, didnt even take the bad ones out of the room). The bathroom drain would not stay open, and would clog. Front desk did not seem to care at all, blaming Expedia rather than trying to make the experience better themselves.
  • GK
    GOPALA KRISHNAN
    Dec 26, 2025
    5.0
    Great Place. I love it. All the facilities available around the hotel.
  • DD
    Deli Del
    Dec 9, 2025
    2.0
    Landlord special Motel not hotel. Halls are dirty, elevator was filthy, rooms are not up to par with other Best Westerns. Disappointed to say the least, tried to get refund and move hotels they denied and said they could not so negative reviews is what they are seeking? I would have stayed one night and asked for the other two nights to be refunded but instead they offered me $100. I have videos showing the state of facilities. If Best Western cares reach out. Staff was friendly.
  • IL
    Irene Linos
    Dec 7, 2025
    2.0
    The rooms are so small, there are stains on the walls, the beds looked unappealing and dingy, their water bottle refiller was broken, the bathroom was super small too and the fan did not work in there. It wasn't the best hotel, it did what it needed, it had a bed and I was able to sleep at night, but not really because the temperature thing would not keep a temperature, it was either too hot or too cold, one of us had to get up every 1.5 hours to either turn the thing on or off.
  • CD
    Coach Lorgasm Denali
    Dec 5, 2025
    5.0
    Excellent service. Speedy check in. The handsome gentleman at the front deserves a biggg tip plus a raise. Make him the CEO!! Hate saying that as a champion for women, but sometimes it just be like that. Fire!!! πŸ”₯ Pair that with the PayPal CASHBACK credit card and it’s winningggg. I might stay here all week! Theeee BEST western. Yeeeehaw! Oh and go hawks!! 😘πŸͺΆβœŒοΈπŸ€˜πŸ’¦

Frequently Asked Questions About Best Western Grant Park Hotel

What are the address details of Best Western Grant Park Hotel?

The hotel is located at 1100 S Michigan Ave, Chicago, IL, 60605, US.

Does Best Western Grant Park Hotel offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access to all guests.