As a specialized Chinese visa service agency, we have helped hundreds of thousands of American travelers obtain their China travel visa, and provided U.S. passport services at the same time. Because of our highly efficient and reliable service, we have earned the support and praise from our loyal customers who have in turn helped us grow from a small Houston firm to one with multiple branch offices across the country. We also offer pick-up services to Chinese nationals renewing passports and for U.S. born children who require travel documents, among many other services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.