Business Details
About
HotelBest Western Plus
At the Best Western Plus Champaign/Urbana Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Champaign/Urbana Inn will stand out among other hotels in Champaign,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Champaign/Urbana Inn will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus Champaign/Urbana Inn
516 W Marketview Dr, Champaign, IL
61822-1391, United States
Hours
Reviews
4.1
422 reviews
5 stars
238
4 stars
85
3 stars
30
2 stars
25
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some praised helpfulness while others reported rudeness and lack of empathy.
Cleanliness
Rooms generally reported as clean, but issues with hallway cleanliness and odors were noted.
Noise Levels
Frequent complaints about noise disturbances from other guests, impacting sleep quality.
Breakfast Quality
Breakfast offerings received criticism for being limited and of low quality, with some guests leaving unsatisfied.
Pet Policy
High pet fees and unclear policies led to dissatisfaction among pet owners.
- GIGlenn IDec 27, 20254.0No carpet in room that had an odor to it. The room was spacious.
- SRSarah RuckerNov 30, 20255.0Rooms are always clean and spacious. Beds are comfortable and staff always does their best to help where they can. Thank you!
- LFLord of the FriesOct 13, 20255.0Rooms, breakfast, amenities are fairly standard, not a bad stop for a quick overnight road trip stay. I'd like to recognize the front desk attendant (unfortunately I forgot his name!) for helping us with getting change for the washers/dryers and also notifying me when I left behind something valuable and helping me reunite with it. Stellar customer service!
- KWKathryn WittOct 3, 20251.0Pet Not-So-Friendly! We booked a "Pet Friendly" room online and received a confirmation of the "Total Charged On Arrival." However, when we got there, we were advised that there would be an additional $50 pet charge. The clerk at the counter was super-rude when I expressed confusion. When I asked for her name so I would have it in case the cancellation didn't go through, she refused, saying that I just wanted it so I could splash it all over social media. Huh? I was a fan of Best Westerns but not anymore.
- CRC RichSep 15, 20251.0Location was very convenient. When I went in to the motel the woman in front of me was asking to move locations because her building was attached to apartments on the opposing wall. She was arguing with the receptionist about she had roaches in her night stand. She said she saw black dots on the mattress under the sheets and left immediately. The guy was very nice and moved her to wherever. Then when I went to check in he told me to put my card into a card scanner to pay the $100 deposit that was attached to a laptop of his with stickers and stuff all over it. Looked like a medium priced gaming laptop. I told him what is the legit scanner right here and why would I plug this into your computer. He yelled at me saying this is what everyone uses. It wasn’t right at all. He then wouldn’t let me get a refund on the room because I paid online and stupidly didnt buy the $9 cancellation insurance. Long story short. Buy the insurance and use the payment option on the left not his. And be weary of bugs like any other hotel.
Frequently Asked Questions About Best Western Plus Champaign/Urbana Inn
Does Best Western Plus Champaign/Urbana Inn offer free breakfast?
Yes, free breakfast is available at Best Western Plus Champaign/Urbana Inn.
Are pets allowed at Best Western Plus Champaign/Urbana Inn?
Yes, both dogs and other pets are welcome at the hotel.
Is the property smoke-free?
Yes, Best Western Plus Champaign/Urbana Inn is a smoke-free property.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
What fitness facilities are available at Best Western Plus Champaign/Urbana Inn?
The hotel has an in-house fitness center for guests to use.
What are the hotel’s operating hours?
Best Western Plus Champaign/Urbana Inn is open 24 hours every day of the week.
Where is Best Western Plus Champaign/Urbana Inn located?
It is located at 516 W Marketview Dr, Champaign, IL 61822-1391, USA.
Can I visit other hotels nearby if Best Western Plus Champaign/Urbana Inn is full?
Yes, nearby hotels include Wingate by Wyndham Champaign, Country Inn and Suites, Residence Inn by Marriott Champaign, and Extended Stay America Hotel Champaign - Urbana.
Are there automotive services or car dealerships near the hotel?
Yes, nearby automotive-related places include Shelby Motors Inc, Carmart, The Auto Mall Of Champaign, Illini Nissan, Sam Leman Chrysler Dodge Jeep Ram, and Champaign Ford City.
What amenities are available for business travelers at Best Western Plus Champaign/Urbana Inn?
Business travelers can enjoy spacious work desks in rooms, free internet access, and a convenient in-room mini fridge for extended stays.