Best Western Plus Centralia Hotel & Suites

4.6
426 reviews
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Business Details

8145 Jolliff Bridge Rd, Centralia, IL
62801, United States
(618) 918-2559
http://bestwestern.com
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About

HotelBest Western Plus
At the Best Western Plus Centralia Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Centralia Hotel & Suites will stand out among other hotels in Centralia,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Centralia Hotel & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Centralia Hotel & Suites
8145 Jolliff Bridge Rd, Centralia, IL
62801, United States

Hours

Reviews

4.6
426 reviews
5 stars
324
4 stars
68
3 stars
13
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The hotel is consistently praised for its cleanliness, with many guests noting spotless rooms and well-maintained facilities.

Staff Service

Guests frequently highlight the friendly and accommodating nature of the staff, who are described as helpful and attentive.

Breakfast Quality

The breakfast offerings receive positive feedback for variety and quality, with many guests enjoying the options available.

Room Comfort

Rooms are noted for being spacious and comfortable, contributing to a pleasant stay experience.

Issues with Reservations

Some guests reported issues with reservations and room availability, indicating a need for improvement in this area.
  • CA
    Christy Agney
    2 days ago
    3.0
    The rooms are very nice and big. Breakfast was nice. Front desk was very helpful. Everything was clean. But, we had noisy neighbors both nights. We could hear every word. Walls are thin. The hotel was not full. When we asked about why they don't spread people out throughout the hotel, we were told the put the elite customers on one floor. I am not really sure what that means, we haven't stayed at a best western for years. We are not elite.
  • NO
    Nicki Ohara
    Nov 20, 2025
    4.0
    From the moment we checked in the service was amazing, very polite very clean !!! Breakfast was good ! The only disappointment was the pool was ice cold due to a heater problem which the manager was amazing with accommodating us a discount ! Thanks for great hospitality!
  • GC
    Grace Canty
    Nov 7, 2025
    5.0
    Very clean and roomy. The staff I encountered were also very friendly.
  • SS
    Sherri Spillman
    Oct 27, 2025
    5.0
    We have stayed multiple years in a row and each time the staff is so friendly and helpful. The rooms are spacious. The housekeeping team is just wonderful. Very accommodating and kind. It is such a pleasure to stay and to see how well this property is maintained and what an amazing job they do caring for their customers.
  • KW
    kathy Williams
    Oct 24, 2025
    5.0
    Stayed here foe one night. Very, very clean. Nice staff and good atmosphere. King bed wad so comfortable. Diff recommend.
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Frequently Asked Questions About Best Western Plus Centralia Hotel & Suites

Does Best Western Plus Centralia Hotel & Suites offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access to all guests.

What is the address of Best Western Plus Centralia Hotel & Suites?

The hotel is located at 8145 Jolliff Bridge Rd, Centralia, IL 62801, USA.