Best Western Plus Centralia Hotel & Suites

4.6
424 reviews
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Business Details

8145 Jolliff Bridge Rd, Centralia, IL
62801, United States
(618) 918-2559
http://bestwestern.com
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About

Hotel
At the Best Western Plus Centralia Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Centralia Hotel & Suites will stand out among other hotels in Centralia,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Centralia Hotel & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Centralia Hotel & Suites
8145 Jolliff Bridge Rd, Centralia, IL
62801, United States

Hours

Reviews

4.6
424 reviews
5 stars
323
4 stars
68
3 stars
12
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and attentive.

Cleanliness

The hotel received high marks for cleanliness, with many guests noting the spotless rooms and well-maintained facilities.

Room Quality

Guests appreciated the spacious and comfortable rooms, often highlighting the modern updates and amenities.

Breakfast Quality

The complimentary breakfast was frequently mentioned as a highlight, with a good variety of options and attentive service.

Customer Service Issues

Some guests reported issues with reservations and service, particularly regarding room availability and handling of complaints.
  • NO
    Nicki Ohara
    4 days ago
    4.0
    From the moment we checked in the service was amazing, very polite very clean !!! Breakfast was good ! The only disappointment was the pool was ice cold due to a heater problem which the manager was amazing with accommodating us a discount ! Thanks for great hospitality!
  • GC
    Grace Canty
    Nov 7, 2025
    5.0
    Very clean and roomy. The staff I encountered were also very friendly.
  • SS
    Sherri Spillman
    Oct 27, 2025
    5.0
    We have stayed multiple years in a row and each time the staff is so friendly and helpful. The rooms are spacious. The housekeeping team is just wonderful. Very accommodating and kind. It is such a pleasure to stay and to see how well this property is maintained and what an amazing job they do caring for their customers.
  • KW
    kathy Williams
    Oct 24, 2025
    5.0
    Stayed here foe one night. Very, very clean. Nice staff and good atmosphere. King bed wad so comfortable. Diff recommend.
  • JN
    J N
    Sep 30, 2025
    5.0
    The staff are friendly and very attentive! We've had different rooms in the last month on a work trip and they are all very clean, spacious, and updated with very comfortable beds! Breakfast options are great and again, very attentive staff keeping everything fresh and full! We will definitely stay here again if we're in the area in the future!
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Frequently Asked Questions About Best Western Plus Centralia Hotel & Suites

Does Best Western Plus Centralia Hotel & Suites offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access to all guests.

What is the address of Best Western Plus Centralia Hotel & Suites?

The hotel is located at 8145 Jolliff Bridge Rd, Centralia, IL 62801, USA.