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Welcome to Holiday Inn & Suites Chicago-Carol Stream (Wheaton), your gateway to a comfortable and convenient stay in the Chicagoland area.
A short drive from downtown Chicago, our hotel offers easy access to local attractions, including the DuPage County Fairgrounds. Catch a sporting event at McCaslin Park, explore the family-friendly Cosley Zoo, and enjoy the beautiful grounds of Cantigny Park. Visit nearby institutions like Wheaton College and Northwestern Medicine Central DuPage Hospital or take a stroll through charming Downtown Wheaton. Business travelers appreciate the proximity to companies like Eaton, Illinois Tool Works, and TW Metals.
Enjoy delicious onsite dining at Burger Theory and stay refreshed in our 24-hour Fitness Center, indoor pool, and hot tub. Take advantage of complimentary Wi-Fi and onsite parking. After a long day, retreat to our guest rooms with plush bedding and thoughtful amenities. Relocating and need a long-term place to stay? Enjoy special rates for stays of 30 nights or more in our apartment-style units, which feature kitchenettes, a whirlpool, and modern amenities. We provide everything you need for a memorable stay in Carol Stream!
Location
Holiday Inn & Suites Chicago-Carol Stream (Wheaton) by IHG
150 South Gary Avenue, Carol Stream, IL
60188, United States
Hours
Reviews
4.3
833 reviews
5 stars
455
4 stars
233
3 stars
84
2 stars
24
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is consistently praised for being friendly, accommodating, and helpful, contributing to a positive guest experience.
Cleanliness
Most guests report that the rooms and common areas are clean, although some mention issues with odors and maintenance in certain areas.
Amenities
The hotel offers good amenities, including a pool and on-site restaurant, which guests appreciate, though some areas could use updates.
Customer Service Issues
There are several reports of poor customer service experiences, particularly with management and specific staff members, impacting overall satisfaction.
Need for Updates
Many reviews indicate that the hotel is outdated and in need of renovations to maintain competitiveness with other local options.
- IHIsaiah Hudson6 days ago5.0Absolutely love coming here. My family and I host pokemon trading card shows at this hotel and we love it so much. The front desk receptionist Erica is absolutely amazing and very nice. Makes my day every time. Highly recommend
- EWEllen WieczorekOct 30, 20253.0We usually stay at this hotel whenever we’re in town because it’s very convenient for us, and the staff is always super nice and accommodating. However, the property itself is definitely outdated, and the hallways often have a bit of a musty or moldy smell. We’ve kind of accepted it because the location works perfectly for our needs, but it would be wonderful to see this hotel get a much-needed renovation. Other hotels in the area have been updated recently, which makes it harder to keep choosing this one. Overall, though, it’s a great place with amazing staff — it just really needs some attention and updates.
- JMJardin MartinOct 10, 20255.0Nice clean rooms
- CCClarence J Evans (CJEDI7)Sep 26, 20254.0We were there for a Youth Retreat with our church. Place seemed pretty clean. We were greeted when we came in which was nice.
- KGKris GilbertSep 18, 20254.0I had a very comfortable stay at the Holiday Inn & Suites in Carol Stream. The rooms were clean, spacious, and quiet, which made for a relaxing night. The staff was friendly and professional, always ready to help with any questions. The location is convenient, close to the main roads and not far from shopping and dining options. The hotel also has nice amenities like a pool and fitness center, which adds to the overall value. The only small downside is that some areas of the property could use a little updating, but it didn’t affect my stay much. Overall, it’s a solid choice for both business and leisure travelers in the Wheaton/Carol Stream area.
Frequently Asked Questions About Holiday Inn & Suites Chicago-Carol Stream (Wheaton) by IHG
What airport is closest to Holiday Inn & Suites Chicago – Carol Stream (Wheaton)?
There are three airports in the proximity of Holiday Inn & Suites Chicago – Carol Stream (Wheaton): O’Hare International Airport (ORD), Midway International Airport (MDW), and DuPage County Airport (DPA).
Does Holiday Inn & Suites Chicago – Carol Stream (Wheaton) offer an airport shuttle?
No, unfortunately, Holiday Inn & Suites Chicago – Carol Stream (Wheaton) does not offer an airport shuttle service.
Does Holiday Inn & Suites Chicago – Carol Stream (Wheaton) offer connecting rooms?
Yes, Holiday Inn & Suites Chicago – Carol Stream (Wheaton) offers connecting rooms, available upon request.
Does Holiday Inn & Suites Chicago-Carol Stream (Wheaton) have EV charging stations?
Yes, Holiday Inn & Suites Chicago-Carol Stream (Wheaton) features one onsite EV charging station.
Is there a gift shop or marketplace at Holiday Inn & Suites Chicago – Carol Stream (Wheaton)?
Yes, Holiday Inn & Suites Chicago – Carol Stream (Wheaton) features a 24/7 Market in our lobby for snacks, beverages, and essentials.
Does Holiday Inn & Suites Chicago-Carol Stream (Wheaton) have a Fitness Center?
Yes, Holiday Inn & Suites Chicago-Carol Stream (Wheaton) offers 24/7 access to our fully equipped Fitness Center.
Does Holiday Inn & Suites Chicago-Carol Stream (Wheaton) offer laundry service?
Yes, Holiday Inn & Suites Chicago-Carol Stream (Wheaton) offers access to self-service laundry facilities as well as dry cleaning services for an additional cost.
Are the rooms and bathrooms at Holiday Inn & Suites Chicago-Carol Stream (Wheaton) ADA compatible?
Yes, Holiday Inn & Suites Chicago-Carol Stream (Wheaton) offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Does Holiday Inn & Suites Chicago-Carol Stream (Wheaton) offer long-term stays?
Yes, Holiday Inn & Suites Chicago-Carol Stream (Wheaton) offers apartment-style residential units featuring kitchenettes with long-term pricing for stays of 30 nights or more. These units are not available online—please contact our hotel directly for more information.
What are the check-in and check-out times at Holiday Inn & Suites Chicago-Carol Stream (Wheaton)?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free parking and is it accessible?
Yes, the hotel provides free parking with accessible parking spaces available.
Are pets allowed at Holiday Inn & Suites Chicago-Carol Stream (Wheaton)?
No, cats and dogs are not allowed at the hotel.
What dining options are available onsite at the hotel?
The hotel features an onsite restaurant called Burger Theory and a bar lounge.
Is there a fitness center and pool available for guests?
Yes, the hotel offers a free 24/7 fitness center, an indoor pool, and a hot tub for guests.
Does the hotel provide enhanced cleaning and safety measures?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in guest rooms and common areas, provides sanitizer availability, and contactless check-in/out options.
Are there meeting and business facilities available at the hotel?
Yes, there are 7 meeting rooms and a business center available for guests.
Can guests store baggage and use laundry services at the hotel?
Yes, baggage storage is available, along with full-service laundry and dry cleaning services.
What nearby places of interest can guests visit around the hotel?
Guests can explore Cantigny Park, Cosley Zoo, McCaslin Park, and nearby Downtown Wheaton for shopping and dining.
Are there convenient dining and entertainment options near the hotel?
Yes, nearby dining options include Alberto's Restaurant, Fitzgeralds Tavern bar, Moe's Southwest Grill, White Castle fast food, and Cinnabon bakery. For entertainment, Game Truck Chicago arcade is nearby.
What nearby accommodations are available besides the Holiday Inn?
Nearby hotels include the Stratford Inn for alternative lodging options.