Business Details
About
Hotel
When you walk in the front door, you will know that the beautiful Hampton Inn Carbondale hotel is the best hotel in Carbondale, Illinois.
The Hampton Inn Carbondale hotel is located at I-57, Exit State Rt. 13 east and 12 miles from the exit right before you enter Carbondale.
The hotel features 80 rooms, some with whirlpool. Our Illinois Hampton Inn has an indoor pool with a whirlpool, sundeck, exercise room, and meeting space for up to 40 people. Hotel amenities include our complimentary continental breakfast, in-room coffeemaker, hairdryer, voicemail, data ports, wireless high-speed internet access, 25'' TV with three HBO channels, and pay-per-view. Laundry/valet services, meeting/banquet facilities, and audio visual equipment are available for a nominal fee.
We love having you here at the Hampton Inn Carbondale hotel in Illinois.
Location
Hours
Reviews
4.0
651 reviews
5 stars
352
4 stars
137
3 stars
59
2 stars
30
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty carpets, bathrooms, and reports of bugs.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others, particularly management, were criticized for poor customer service.
Renovation Needs
Many guests noted that the hotel is in need of updates and renovations, with ongoing construction causing inconvenience.
Breakfast Quality
The breakfast offerings were frequently described as subpar, with limited options and inconsistent quality.
Location Convenience
The hotel's location was generally appreciated for its convenience, especially for travelers visiting nearby attractions.
- NRNick RobertsNov 1, 20252.0Was going to stay here but no hottub. One of the best things about Hampton Inn is the hottub, now they've discontinued it in Edwardsville. Guess I'll go elsewhere.
- MJMike JackOct 25, 20255.0Mixed reviews on this hotel. It is definitely convenient and but needs some updating. The staff was very friendly and the breakfast wasn’t bad either. I will say the the bathtub needs updating as I posted in the photo.
- NNNoah NOct 12, 20252.0The staff and location are great. However, the hotel has seen better days. Carpet stains, bathtub rust, overflowing trash cans, the elevator door grinds when opening and closing, etc. They're doing much needed renovations now, so keep in mind that there may be construction noise in the near future. If you're going to be spending hundreds to stay somewhere, I would recommend looking elsewhere until the reviews start getting better.
- RSRod StewartSep 26, 20253.0Remodeling going on and the contractors do not clean up. Trash all over the floors, dirty buckets in the hallways, wires hanging from the ceilings.
- OIOmar IbrahimSep 19, 20251.0Stay away from that dirty hotel, I went for work found a lot of roaches/bug when I tried to ask them for room service and report it, they didn't do anything until I went again asking for the manager
Frequently Asked Questions About Hampton Inn Carbondale
What are the check-in and check-out times at Hampton Inn Carbondale?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hampton Inn Carbondale offer free breakfast?
Yes, complimentary buffet breakfast is available for free.
Is parking available at Hampton Inn Carbondale?
Yes, free self-parking is available for guests.
Are pets allowed at Hampton Inn Carbondale?
Yes, both cats and dogs are welcome at the hotel.
What fitness and recreational amenities does Hampton Inn Carbondale provide?
The hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills, an indoor pool with a hot tub, and kid-friendly activities.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
Does Hampton Inn Carbondale have business facilities?
Yes, there is a business center and meeting space available for up to 40 people with audio visual equipment.
Is Wi-Fi available at Hampton Inn Carbondale?
Yes, free Wi-Fi is available throughout the public areas and there is a public internet terminal.
What nearby attractions can guests visit around Hampton Inn Carbondale?
Guests can visit The Panic Room - Carbondale for an escape room experience, or enjoy dining at nearby restaurants like Yummy Buffet and Golden Corral Buffet & Grill.
Are there any nearby services useful for travelers staying at Hampton Inn Carbondale?
Yes, guests can find automotive repair at Absolute Body Shop, shopping at Furniture King Inc, and pet supplies at Pure Pet nearby.
How can nearby transport or location features assist guests at Hampton Inn Carbondale?
The hotel is conveniently located at I-57, Exit State Rt. 13 east, making it easy to access by car. Free parking on site supports travelers with vehicles.