Crowne Plaza Chicago SW - Burr Ridge by IHG

4.5
1695 reviews

About

Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Popular Hotel in Burr Ridge near McCormick Place Chicago! Welcome to the Crowne Plaza Chicago SW Burr Ridge. Stay with us during your next convention at McCormick Place Chicago! Bring your family and visit the nearby Brookfield Zoo, catch a race at Chicagoland Speedway, or explore at The Forge Lemont a brand new local destination only minutes away. Our free shuttle operates in a generous 3 mile radius from the hotel and will take you to the Hinsdale Metra Station for a fun and easy trip downtown to Union Station. Other hot spots our shuttle visits; Argonne National Laboratory, The Burr Ridge Village Center, Kohler Water Spa and Cog Hill Country Club. Our accommodations offer free Wi-Fi and parking. Each room is equipped with Keurig, mini-refrigerator and 42" television. Get your workout in at our 24 hour fitness center. Take a dip in our saltwater indoor pool. Grab a beer and watch your favorite game in our Sip and Savor Bar!

Location

Crowne Plaza Chicago SW - Burr Ridge by IHG
300 South Frontage Road, Burr Ridge, IL
60527, United States

Hours

Reviews

4.5
1,695 reviews
5 stars
1,152
4 stars
350
3 stars
102
2 stars
32
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like William, Jaime, and Karla.

Cleanliness

Many reviews highlighted the cleanliness of the hotel and rooms, although there were some isolated complaints about specific issues.

Dining Experience

The restaurant and breakfast service received positive feedback, particularly for the quality of food and attentive service from staff like William and James.

Overall Experience

Most guests reported a positive overall experience, expressing a desire to return and recommending the hotel to others.

Facility Condition

Some guests noted that while the hotel is clean and well-maintained, it is older and shows signs of age, with a few specific maintenance issues mentioned.
  • JS
    Jodi Smith
    3 days ago
    4.0
    The facility is fine. It's a low-rise hotel, which I greatly prefer to taller buildings. There's a restaurant with really good food and a bar. The hotel has a ballroom that seems to be pretty popular. What really sets this place apart for me is the staff. They are clearly a team who know and like one another, rather than the anonymous desk workers in some locations. They are all really nice, too. Friendly and just genuinely nice people. Thomas worked in the restaurant today and welcomed me in, ensured I was comfortable and had all I needed. James, the bartender, is really nice, too, we talked about renovating our houses. The young man who checked me in was great but I don't remember his name right now. I arrived very late and he was considerate and kind. Thank you for such a lovely group of people.
  • SJ
    Shantia Johnson
    Nov 9, 2025
    4.0
    I recently stayed at the Crowne Plaza in Burr Ridge, IL while attending the Gifted Hands International Doula Training, and it was a wonderful experience! My room was clean and comfortable and the house keeping serviced the room daily. This hotel was in a great location with restaurants and shopping 5 minutes away. The conference rooms were spacious and good for our sessions. The staff were friendly and accommodating and have very good service. I would definitely recommend the Crowne Plaza Burr Ridge to anyone having an event, conference or just need a place to unwind. — Shantia Johnson
  • AW
    Alexis Waddell
    Nov 9, 2025
    5.0
    I enjoyed my recent stay at the Crowne Plaza in Burr Ridge, IL while hosting the Gifted Hands International Doula Training, and it was a wonderful experience! My room was clean and cozy. The conference rooms were setup well and the water was refreshed daily! The staff was friendly and addressed me with a smile each time. Jamie was a pleasure to work with and very accommodating. I would definitely recommend the Crowne Plaza Burr Ridge to anyone attending a conference or training.
  • MM
    Michele Monagan
    Nov 9, 2025
    5.0
    I recently stayed at the Crowne Plaza in Burr Ridge, IL while attending the Gifted Hands International Doula Training, and it was a wonderful experience! My room was clean, cozy and overall welcoming day of arrival and throughout my stay. The conference rooms were well spaced and perfect for group learning. Shout out to the staff! Thomas, James, and Jamie were alll attentive friendly and made sure to make me and my family feel comfortable and welcomed. I would definitely recommend the Crowne Plaza Burr Ridge to anyone wanting to host an event, needing space group learning or just simply looking for a perfect get away
  • CS
    Courtney Stuckey
    Nov 9, 2025
    5.0
    I recently stayed at the Crowne Plaza in Burr Ridge, IL while attending the Gifted Hands International Doula Training, and it was an amazing experience! My room was very cozy and clean which made it a great place to unwind from my routine yet prepare for my event and reason I booked the hotel stay. The conference rooms were spacious and great for all we needed to do during clinicals. The staff were very attentive and greeted on a regular basis. Jaime and James were the helpful staff I remembered. ~Courtney

Frequently Asked Questions About Crowne Plaza Chicago SW - Burr Ridge by IHG

Is there free Wi-Fi available at Crowne Plaza Chicago SW - Burr Ridge by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Chicago SW - Burr Ridge by IHG for guests.

What is the cancellation policy at Crowne Plaza Chicago SW - Burr Ridge by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.