Holiday Inn & Suites Bloomington-Airport by IHG

4.0
664 reviews
Complimentary parking offering convenience for our guests

About

HotelWedding VenueBusiness Meeting LocationsConference Center
With a convenient location near the Central Illinois Regional Airport (CIRA), our Holiday Inn & Suites Bloomington-Airport offers the very best in central Illinois accommodations. Guests can enjoy complimentary shuttle services within a five-mile radius of the hotel, making transportation a breeze during your stay in Bloomington. Our hotel near Central Illinois Regional Airport provides easy access to area attractions, including the Coliseum, ISU Bone Center, Shirk Center and the Route 66 Museum. Corporate travelers will appreciate our modern accommodations near State Farm, Country Financial, Growmark, Caterpillar, Il Cancer Center, OSF and Carle Bromenn hospitals and their affiliates. With over 4,900 square feet of flexible meeting space that can seat up to 300 guests, as well as a 24-hour Business Center and free high-speed wireless Internet access, our hotel near the CIRA Airport is a great place to host any event. Our Bloomington, IL hotel offers a heated, indoor pool, a 24-hour Fitness Center, a convenience store and many options for dining including our adjoining Baxters American Grille. The Holiday Inn and Suites Bloomington is also walking distance to Buffalo Wild Wings, McDonalds and Avanti's Italian. Guest must have a valid credit card upon arrival.

Location

Holiday Inn & Suites Bloomington-Airport by IHG
3202 East Empire Street, Bloomington, IL
61704, United States

Hours

Reviews

4.0
664 reviews
5 stars
341
4 stars
163
3 stars
52
2 stars
37
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members received mixed reviews; some were praised for their kindness and helpfulness, while others were criticized for rudeness and poor communication.

Cleanliness

While some guests reported clean rooms, others experienced issues such as dirty linens, bug bites, and unclean bathrooms.

Amenities

Guests expressed disappointment over the lack of complimentary breakfast and issues with the hot tub and pool cleanliness.

Room Quality

Rooms were described as comfortable but outdated, with some guests noting maintenance issues and small bathroom sizes.

Management Issues

Several reviews highlighted poor management responses to complaints, leading to dissatisfaction among guests.
  • AB
    Allison Buckel
    Nov 9, 2025
    5.0
    If I could leave more stars, I would. I booked our last-minute stay through a third-party. The hotel was unable to download our booking. Paul at the front desk was very sweet and kind, and kept apologizing for our troubles when it was not even his fault he made sure we were taken care of and even upgraded our room once they were able to get everything downloaded. Our room was upgraded to a suite had a kitchen living area in large bed was very clean and very cozy. Thank you Holiday Inn for a cozy stay and great hospitality.
  • SB
    Studio 21 Salon and Boutique
    Oct 29, 2025
    5.0
    Thank you to the Holiday Inn Bloomington, IL (3202 East Empire Street - Directly across from BMI). Krishna is one of the most kind humans I’ve encountered lately (forgive me for not spelling your name correctly). Krishna picked me up from the airport, then checked me in at the front desk, made sure I had extra cream for my coffee the next day and even went the extra mile to accommodate me when I was dealing with low blood sugar. Krishna smiled the entire time and made me feel more than welcomed. I hope to work with Krishna again during future visits to the Bloomington area. Thanks Krishna….you’re the best!
  • MR
    Macy Rueff
    Oct 15, 2025
    2.0
    Convenient shuttle to the airport. Pretty standard looking room. However, I have bug bites on my body that I did not have before staying here. I’m worried I brought bed bugs back home with me from this hotel. I will not be staying here again.
  • TH
    Tanya Haubner
    Sep 28, 2025
    4.0
    Had a great weekend at a conference. The space was perfect. Hotel had slight snafu as they ran out of paper towels for the public bathroom, and didn't seem like they had anyone to clean it either. Hot tub was notbreally hot either. They have 2 elevators and 1 went down unfortunately it was the one closest to my room but at least they still had 1 that worked. Rooms are large and beds super comfy. Staff attentive and check in was easy. Didn't use their breakfast as it was a but pricey. Overall great stay and would stay again. Things happen and they did they best they could.
  • SS
    Shantell Monique Smith
    Sep 27, 2025
    4.0
    They were short staffed, but the staff that was there was amazing, helpful, and professional.

Frequently Asked Questions About Holiday Inn & Suites Bloomington-Airport by IHG

What are the check-in and check-out times at Holiday Inn & Suites Bloomington-Airport?

Check-in time is from 16:00 and check-out time is at 11:00.

Is there free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in the public areas of the hotel.