Cleanliness
Many customers praised the cleanliness of the rooms and property, although some reported issues with room cleanliness upon arrival.
Staff Service
The staff received mixed reviews; while many guests appreciated their friendliness and helpfulness, others reported unprofessional behavior and poor service.
Amenities
Guests enjoyed the amenities such as the restaurant, bar, and gym, but there were complaints about the pool and hot tub being out of service.
Breakfast
The breakfast options were generally well-received, though some guests were disappointed that it was not complimentary.
Location
The hotel is conveniently located near restaurants and shopping, but some guests found it awkward to access.