Staff Service
Numerous reviews highlighted the exceptional service provided by staff members, particularly V and Z, who were described as helpful, friendly, and accommodating.
Cleanliness Issues
Several customers reported cleanliness problems, including dirty elevators, unvacuumed floors, and issues with room hygiene.
Room Quality
Guests noted that rooms were often small and cramped, with some mentioning issues like broken amenities and unpleasant odors.
Breakfast Experience
While some guests enjoyed the breakfast, others criticized it for being basic or poorly prepared, with specific complaints about the quality of food.
Elevator and Amenities
Multiple reviews mentioned problems with the elevators, including only one being operational at times, and issues with laundry facilities.