Welcome to Walker’s Bluff Casino Resort™, your destination for gaming and luxury in Southern Illinois. Dive into excitement with over 650 slot machines and 14 live table games. Enjoy fantastic dining at Ruthie’s Steak and Seafood. Visit the Draft Day Sports Lounge and explore retail spaces featuring local vendors and artisans. Unwind at our pool, keep fit in our Fitness Room, and rejuvenate with massages, salon services, and more at our spa. Our 116-room hotel offers standard, King, Queen, and ADA-accessible rooms. Step into a world of excitement and luxury at Walker’s Bluff Casino Resort™.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.