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Featuring the highest level of contemporary and comfort.
The brand New Holiday Inn Express & Suites Bensenville-O’Hare is the newest hotel perfectly situated in the Chicago O’Hare Area, and near Downtown Chicago. The Holiday Inn Express Bensenville O’Hare is located 6.2 miles (15 minutes) from Chicago O’Hare International Airport (ORD).
Ideally located near many of the top brand companies including, Nestle, Danaher, Kellogg’s, Videojet, and Caterpillar. The Holiday Inn Express Bensenville O’Hare is conveniently located near the Edge Ice Arena, Donald E. Stephens Convention Center, All State Arena, Midwestern Conference Center and Rosemont Fashion Outlets of Chicago. Guests love taking our free shuttle to O’Hare and catching the train into downtown Chicago as they visit Northwestern University, Wrigley Field, McCormick Place, Navy Pier and the Magnificent Mile Downtown Chicago.
When staying at our new hotel, enjoy a free full hot breakfast buffet. Be sure to take a plunge into our indoor pool, or work out in the fully equipped fitness center. All guest rooms feature amenities such as 50-inch HDTV’s, mini fridge, microwave, Keurig coffeemaker, in room safe and spacious work stations.
Location
Holiday Inn Express & Suites Bensenville - O'Hare by IHG
811 East Grand Avenue, Bensenville, IL
60106, United States
Hours
Reviews
4.4
1,110 reviews
5 stars
759
4 stars
185
3 stars
57
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although a few noted areas for improvement.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with several guests enjoying the options available.
Convenient Location
The hotel's proximity to O'Hare Airport and the availability of a reliable shuttle service were frequently mentioned as major advantages.
Mixed Experiences
While many guests had positive experiences, there were notable complaints regarding customer service inconsistencies and issues with room cleanliness.
- ABAlder BrooksNov 12, 20255.0The staff is very friendly and the front desk answers any questions or concerns very quickly. They offer a shuttle from the airport to the hotel every hour on top of the hour, so you will have no problems arriving at the hotel. They offer a different selection of breakfast everyday and definitely try the cinnamon rolls.
- AMAndrea MeierNov 6, 20253.0The windows and window covering were not clean but the rest of the room was. Lots of street noise and the check in agent was not friendly. Shuttles are only scheduled at the top of each hour and did not have room for all of the guests even though you had to request your time at check in. The desk agent in the morning was exceptionally helpful and dealing with several customers and shuttle issues. Overall, I’ll choose another option next time.
- TTTathia TaylorNov 5, 20255.0Very clean hotel. The staff is amazing, they take care of your needs and make you feel comfortable. This is my go to hotel when I travel to Chicago for work, honestly would not stay anywhere else.
- AJAchzeee jhoosheephhNov 5, 20255.0I want to express my sincere appreciation to the fronyt desk team and manager tina, especially, Gunjan, DP, tanya and Zaira, for their outstanding professionalism and warm hospitality. They went above and beyond to make my stay smooth and welcoming. Their excellent service and genuine care are truly made a difference - Thank you for representing the hotel with such class and dedication! also Big thank you to the Blanca for maintaining such a clean, fresh and comfortable environment throughout my stay. Her attention to detail and consistent effort in keeping spotless truly reflect pride and excellence in their work. Outstanding job your hard work doesnt go unnoticed!
- TNTracy NiedzwieckiOct 27, 20255.0We have been staying here regularly for the past 3 years as our son goes to college and plays on the CUC football team nearby. We usually get in late from Northern Michigan and check in has always been smooth and fast. The staff is extremely friendly and very accommodating from front desk, working the breakfast area, and housekeeping. Every room we have ever stayed in has been clean, and in good condition. With being near the airport and on a busy road, we have never had an issue with noise and have always slept well. We like the free breakfast in the morning. We have stayed often enough that many of the staff recognize us and always give a greeting as we come and go. We highly recommend staying here. 😊
Frequently Asked Questions About Holiday Inn Express & Suites Bensenville - O'Hare by IHG
Does Holiday Inn Express & Suites Bensenville - O'Hare offer free parking for guests?
Yes, the hotel provides free parking for all guests.
Is breakfast included with a stay at Holiday Inn Express & Suites Bensenville - O'Hare?
Yes, a free full hot breakfast buffet is available for guests.
Does the hotel have facilities to support guests with mobility issues?
Yes, the hotel is mobility accessible and has accessible parking available.
Is there an airport shuttle service available at Holiday Inn Express & Suites Bensenville - O'Hare?
Yes, there is a free airport shuttle service available for guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel allow pets such as cats and dogs?
No, pets including cats and dogs are not allowed at the hotel.
What fitness and recreational amenities are available at the hotel?
The hotel offers a free fitness center, an indoor pool, and a hot tub for guests to enjoy.
Are there any nearby hotels if I want alternative accommodation options?
Yes, nearby hotels include Country Inn & Suites by Radisson, Chicago O'Hare South, IL and Country Inn and Suites.
Can guests visiting the nearby Edge Ice Arena use the hotel's amenities?
Yes, guests visiting nearby attractions like Edge Ice Arena can enjoy the hotel's amenities such as free parking, fitness center, and shuttle service.
How convenient is the hotel's location for public transit and exploring downtown Chicago?
The hotel offers a free shuttle to O'Hare Airport, where guests can catch the train into downtown Chicago to visit places like Northwestern University, Wrigley Field, Navy Pier, and the Magnificent Mile.