Holiday Inn Express & Suites Aurora - Naperville by IHG

4.5
723 reviews
Welcome to Holiday Inn Express & Suites Aurora-Naperville!

About

HotelWedding VenueBusiness Meeting Locations
Welcome to Holiday Inn Express & Suites Aurora–Naperville! Conveniently located in the heart of downtown Aurora and just steps from the Metra Rail Station, our hotel offers effortless access to the city’s vibrant atmosphere and quick transportation to downtown Chicago. Discover local gems and exciting attractions like Paramount Theatre, RiverEdge Park, Two Brothers Roundhouse, and Raging Waves Waterpark, all just minutes away from our hotel. Start your morning with our complimentary Express Start® Breakfast buffet, stay active in our 24-hour Fitness Center, and relax with a soothing dip in our indoor pool and hot tub. Host business meetings and social gatherings in our flexible event spaces and take advantage of our on-site parking, Blink EV charging stations, and complimentary Wi-Fi. After a long day, unwind in our spacious guest rooms and suites, featuring premium bedding and thoughtful amenities that provide the perfect blend of comfort and convenience. Whether you're here for a business trip, a family vacation, or a peaceful getaway, our hotel provides everything you need for a seamless travel experience.

Location

Holiday Inn Express & Suites Aurora - Naperville by IHG
111 North Broadway Avenue, Aurora, IL
60505, United States

Hours

Reviews

4.5
723 reviews
5 stars
496
4 stars
152
3 stars
37
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific areas not being cleaned properly.

Staff Service

The staff received numerous compliments for their friendliness, helpfulness, and accommodating nature, with specific mentions of individuals who made a positive impact on guests.

Breakfast Quality

Guests enjoyed the breakfast offerings, noting the variety and quality, with some calling it the best hotel breakfast they have experienced.

Location

The hotel is well-located near restaurants, entertainment, and transportation options, making it convenient for guests.

Customer Service Issues

A few reviews highlighted negative experiences with customer service, particularly regarding handling complaints and specific incidents involving staff behavior.
  • JS
    Jessica Sanchez
    Nov 15, 2025
    1.0
    Not a place to stay if you are trying to sleep. They allow parties in the lobby as well as outside the rooms while people are trying to sleep and there is no staff anywhere to be found at 3 am to get them to stop
  • TS
    Tracy Stewart
    Nov 7, 2025
    5.0
    Andrew and all the stay are wonderful and treat every person as a guest. Andrew is very knowledgeable and made sure my extended stay was a pleasurable experience.
  • SP
    Samantha Perez
    Nov 5, 2025
    5.0
    Rooms are super clean, the man at the front desk was so kind and helpful, even at 1 am
  • JW
    Jennika Weaver
    Oct 25, 2025
    5.0
    Stayed here for a wedding in the area. The staff were friendly and helpful and the room was very clean and comfortable. Breakfast was good and the lobby restroom was also very clean! Thanks for the great stay!
  • QG
    Quilting Gramma
    Oct 23, 2025
    1.0
    Although the bed was made the room clearly had not been cleaned well, as we found rotten food on the counter by the microwave. Unfortunately, we did not discover it until the next morning since we pretty much went straight to bed. The response from the hotel was they don’t understand how that could have happened since they inspect the rooms! Clearly that did not happen in this case so we have to question how to clean the room really was.

Frequently Asked Questions About Holiday Inn Express & Suites Aurora - Naperville by IHG

Does Holiday Inn Express & Suites Aurora – Naperville have EV charging stations?

Yes, Holiday Inn Express & Suites Aurora – Naperville offers access to two Blink EV charging stations.

Does Holiday Inn Express & Suites Aurora – Naperville have a gym?

Yes, Holiday Inn Express & Suites Aurora – Naperville offers 24/7 access to our Fitness Center.