Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express & Suites Aurora–Naperville! Conveniently located in the heart of downtown Aurora and just steps from the Metra Rail Station, our hotel offers effortless access to the city’s vibrant atmosphere and quick transportation to downtown Chicago. Discover local gems and exciting attractions like Paramount Theatre, RiverEdge Park, Two Brothers Roundhouse, and Raging Waves Waterpark, all just minutes away from our hotel.
Start your morning with our complimentary Express Start® Breakfast buffet, stay active in our 24-hour Fitness Center, and relax with a soothing dip in our indoor pool and hot tub. Host business meetings and social gatherings in our flexible event spaces and take advantage of our on-site parking, Blink EV charging stations, and complimentary Wi-Fi. After a long day, unwind in our spacious guest rooms and suites, featuring premium bedding and thoughtful amenities that provide the perfect blend of comfort and convenience.
Whether you're here for a business trip, a family vacation, or a peaceful getaway, our hotel provides everything you need for a seamless travel experience.
Location
Holiday Inn Express & Suites Aurora - Naperville by IHG
111 North Broadway Avenue, Aurora, IL
60505, United States
Hours
Reviews
4.5
728 reviews
5 stars
501
4 stars
152
3 stars
37
2 stars10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the cleanliness of the rooms and hotel facilities, although a few reported issues with room cleanliness.
Staff Service
The staff received high marks for friendliness and helpfulness, with specific mentions of individuals like Andrew and Kelly for their exceptional service.
Breakfast Quality
Many guests enjoyed the breakfast offerings, highlighting the variety and quality, although some had negative experiences with the food.
Location
The hotel is well-located near restaurants and attractions, making it convenient for guests, though some noted noise from nearby train tracks.
Customer Service Issues
A few reviews mentioned poor customer service experiences, particularly regarding handling complaints and specific incidents.
- AUA Google User5 days ago5.0i had very very comfortable stay there
- TBTonya BusinessDec 6, 20255.0Came to town for a concert, stayed 1 night and everything was wonderful! Bed was comfortable- room was cozy & clean. Breakfast was good and coffee was fresh. Location is on point!
- JAJessica AndersonDec 6, 20255.0Love this place! Great rooms, clean, & great customer service always.
- KMKristina McCormickNov 29, 20255.0We stayed at the Holiday Inn. I have never been at a hotel where it instantly felt so welcoming. Kelly and Andrew were so great. Kelly was so informative on recommendations within the area. She was so kind and went beyond the extra mile to make you feel like you were at home. We stayed here for a mini cousins overnight trip and have decided this will be a yearly thing and will come back to this hotel for it each time. Thank you for making our day even more special with all you accommodations!
- ASAliza SettecaseNov 26, 20255.0This hotel is very nice! Genise, one of the managers, is so kind and friendly. Make sure you eat the cinnamon rolls! There is also a very cool pancake machine! The hotel pool is quite nice, and the Hot tub is inconceivably amazing! The trick to making iced coffee there, is to fill a cup with ice, poor the coffee in, put lid on, and poor over ice. Yay! My brother threw up on the floor in our bathroom, and the front desk staff was kind enough to come to our bathroom to help clean it up! They really go above and beyond here!
Frequently Asked Questions About Holiday Inn Express & Suites Aurora - Naperville by IHG
Does Holiday Inn Express & Suites Aurora – Naperville have EV charging stations?
Yes, Holiday Inn Express & Suites Aurora – Naperville offers access to two Blink EV charging stations.
Does Holiday Inn Express & Suites Aurora – Naperville have a gym?
Yes, Holiday Inn Express & Suites Aurora – Naperville offers 24/7 access to our Fitness Center.
Which airport is closest to Holiday Inn Express & Suites Aurora-Naperville?
Holiday Inn Express & Suites Aurora-Naperville offers easy expressway access to O'Hare International Airport (ORD), Midway International Airport (MDW), and minutes from Aurora Municipal Airport (ARR).
What cities are near Holiday Inn Express & Suites Aurora-Naperville?
The Holiday Inn Express & Suites Aurora –Naperville provides easy access to downtown Chicago and the metropolitan area in addition to the cities of Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva, and Sugar Grove.
Are there restaurants near Holiday Inn Express & Suites Aurora-Naperville?
Yes, there are several diverse dining options near Holiday Inn Express & Suites Aurora-Naperville. Visit our local area page for a list of recommendations.
Does Holiday Inn Express & Suites Aurora – Naperville offer printing services?
Yes, Holiday Inn Express & Suites Aurora – Naperville offers printing services at our on-site Business Center.
Does Holiday Inn Express & Suites Aurora – Naperville have rooms with a mini-fridge?
Yes, every room at Holiday Inn Express & Suites Aurora – Naperville features a mini-fridge and microwave.
Are the rooms and bathrooms at Holiday Inn Express & Suites Aurora – Naperville accessible?
Yes, Holiday Inn Express & Suites Aurora – Naperville offers guest rooms and bathrooms equipped with accessibility accommodations.
What are the check-in and check-out times at Holiday Inn Express & Suites Aurora - Naperville?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary Express Start® Breakfast buffet is available for all guests.
Is parking available at Holiday Inn Express & Suites Aurora - Naperville?
Yes, free self-parking is available for guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible guest rooms, bathrooms, and accessible parking.
What fitness facilities are available at the hotel?
A 24/7 fitness center with elliptical machines, treadmills, and free weights is available for free to guests.
Does Holiday Inn Express & Suites Aurora - Naperville have EV charging stations?
Yes, the hotel offers two Blink electric vehicle charging stations for guest use.
What nearby public transportation options can guests use to reach the hotel?
The hotel is conveniently located just steps from the Metra-Aurora Rail Station and Aurora Transportation Center, providing easy access to downtown Chicago and surrounding areas.
Are there entertainment and dining options near the hotel?
Yes, guests can enjoy local attractions such as Two Brothers Roundhouse brewery and restaurant, The ArtBar gallery and concert venue, and nearby dining spots like Jake's Bagels and Deli and La Quinta de los Reyes Mexican restaurant.
What attractions are close to Holiday Inn Express & Suites Aurora - Naperville for family outings?
Nearby family-friendly attractions include RiverEdge Park, the Aurora Haunts Ghost Tours, and Raging Waves Waterpark, all easily accessible from the hotel.