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Hampton Inn & Suites Chicago/Aurora

4.4
(878 reviews)
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Business Details

2423 Bushwood Drive, Aurora, IL
60506, United States
(630) 907-2600
https://www.hilton.com/en/hotels/chiauhx-hampton-suites-chicago-aurora/

About

HotelHampton Inn
The Hampton Inn & Suites Chicago/Aurora, IL is a gorgeous hotel in Illinois! Whether travel brings you to the western suburbs of Chicago for business or pleasure, our hotel is a great place to stay. In Aurora, Illinois this Hampton Inn & Suites hotel offers high-speed internet access, "On the House" complimentary breakfast, all rooms with microwave and refrigerator, fabulous 6,000 square foot indoor pool complex and five meeting rooms with video conferencing capability. This hotel in Aurora offers a huge, well decorated hotel lobby with a golf theme. Our hotel rooms are either 1 king size bed or 2 queen beds or 1 bedroom suites or our new family suites complete with bunk beds. Our Illinois hotel is located at the intersection of I-88 (Chicago hi-tech corridor) and Orchard Road in Aurora, Illinois. Chili's restaurant is just down the block and Wayter Payton's Brewpub is a short drive from the hotel. The Hollywood Casino is five miles away in downtown Aurora, Illinois. Come give us a try at the Hampton Inn & Suites and your kids will smile sliding down our giant frog in the pool complex. We love having you here at the Hampton Inn & Suites Chicago/Aurora hotel in Illinois.

Location

Hampton Inn & Suites Chicago/Aurora
2423 Bushwood Drive, Aurora, IL
60506, United States

Hours

Reviews

4.4
878 reviews
5 stars
576
4 stars
186
3 stars
58
2 stars
28
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Several reviews highlighted rude or unhelpful staff, particularly mentioning a front desk employee named Jennifer.

Cleanliness

Most guests praised the cleanliness of the rooms and common areas, although some noted issues like stained bedding and musty smells.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and freshness.

Pool Experience

The pool area was frequently mentioned as a highlight, especially for families, but some guests reported cleanliness issues.

Room Comfort

While many guests appreciated the spacious and well-maintained rooms, there were complaints about noise levels and uncomfortable bedding.
  • AM
    Adam Merritt
    1 day ago
    5.0
    Overall, my experience was stable and professionally managed. Staff interaction remained courteous without being excessive. Operational processes appeared well structured. It was a dependable hotel stay.
  • CC
    Chuck Cermak
    Jan 29, 2026
    3.0
    I came in late, around 2 AM. Talk to the front desk and ask how much per night. He 118.00 I said ok. Next morning I checked my banks numbers. To find out that the guy charged me 189.00 I that irritated me. Don't lie to me. Didn't get a receipt either. Too early in the morning. I was tired from the drive from. Florida to Illinois. Found a new place for 84.00 a night. I will be here for a week. Then back to Florida.
  • TT
    Toast
    Jan 25, 2026
    1.0
    Very rude
  • JO
    James Overdorff
    Jan 17, 2026
    4.0
    A little disappointed, the room had a nice layout but some issues. Nothing we couldn't live with but things that a GM should have directed to fix if they were doing follow ups in their rooms. The bathroom door squeaks, so it's hard to use the bath room in the middle of the night and not disturb anyone else in the room. They had tried to spray them as there were black spots on the white wall where the hinges were. The bathroom door had to be pushed in order to latch. The door also would not let the bath mat stay in place when opening or closing the door. It would sang and move the bath mat. There were plenty of USB ports throughout the rooms. The coffee in the room I'm pretty sure is 50% sawdust and a little weak coffee grounds. I would run to Mcds to get coffee as the in room coffee was terrible, And the stuff downstairs wasn't much better. We did love the bed and the pillows for their comfort. The cleaning service would always greet us in the morning with a Good morning. That was great. The windows were not latched and the first night was noisywith a cold breeze. I discovered the windows the next morning and with some trouble I was able to get one window latched and the other window, I could only get 1 side to latch. I tried pulling it down pretty hard but could not get it to latch. I was able to get the breeze to stop.
  • DN
    Daryl Nitz
    Jan 10, 2026
    5.0
    Kelly, Amanda, and the other staff members are great. Hotel is easily the best in the area. Rooms are spacious. Location great. Breakfast superior. Pool is huge. It is a large property but well maintained. Worth the extra money.
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Frequently Asked Questions About Hampton Inn & Suites Chicago/Aurora

What types of rooms are available at Hampton Inn & Suites Chicago/Aurora?

The hotel offers rooms with 1 king size bed, 2 queen beds, 1 bedroom suites, and family suites with bunk beds.

Is breakfast included at Hampton Inn & Suites Chicago/Aurora?

Yes, complimentary breakfast is available with buffet options.

Brand Certified Facts from Hampton Inn & Suites Chicago/Aurora

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