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Best Western Plus Parkway Hotel

4.0
(630 reviews)

Business Details

1900 Homer Adams Pkwy, Alton, IL
62002, United States
(618) 433-9900
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Parkway Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Parkway Hotel will stand out among other hotels in Alton,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Parkway Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Parkway Hotel
1900 Homer Adams Pkwy, Alton, IL
62002, United States

Hours

Reviews

4.0
630 reviews
5 stars
314
4 stars
155
3 stars
58
2 stars
39
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests reported clean rooms, many others noted issues with cleanliness, including dirty bathrooms and unclean common areas.

Staff Service

The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others reported rude or unhelpful interactions.

Room Conditions

Numerous reviews highlighted issues with room conditions, including outdated decor, maintenance problems, and unpleasant odors.

Breakfast Quality

The breakfast offerings were often described as lacking in variety and quality, with some guests expressing disappointment in the food served.

Value for Money

Guests had mixed feelings about the value for money, with some appreciating the low prices while others felt the quality did not meet expectations.
  • GO
    Gregory Olson
    Jan 31, 2026
    4.0
    We use this hotel every year when we are in the Alton/ Grafton area for eagle watching. The hotel is clean and normally quiet.
  • AN
    Arielle Ngo
    Jan 27, 2026
    1.0
    I don’t recommend this place the people are so disrespectful and they like to kick out disabled and handicapped people with medical conditions
  • SN
    Sinh Ngo
    Jan 24, 2026
    1.0
    This place is one of the worst experiences I had ever stayed at a hotel motel room . Winter storm of the century hit and they didn’t let me extend my stay. I only stay for a week and was thinking I can stay extended for work. I am disabled and have serious medical issues. I will let God handle it. Do not stay here if you are handicap or have any chronic terminal illnesses. They will kick you out.
  • DW
    Dale Watkins
    Oct 27, 2025
    3.0
    If I enjoyed flat pillows I would give it 5 stars but I dont
  • CB
    Chris Bown
    Oct 24, 2025
    1.0
    Did not clean our room one day during our stay. Argued with the front desk. Lied about being at full capacity and they were not. Said if I wanted my room cleaned to let them know.🤷‍♀️...maids ended up talking to me and being great..one corporate operator hung up on me when I called. Never stay here again!!!!

Frequently Asked Questions About Best Western Plus Parkway Hotel

Does the Best Western Plus Parkway Hotel offer free breakfast?

Yes, the hotel offers free breakfast to all guests.

Is there a fitness center available at the Best Western Plus Parkway Hotel?

Yes, guests have access to a fitness center on the property.

Brand Certified Facts from Best Western Plus Parkway Hotel

This information is certified by Best Western Plus Parkway Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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