SureStay by Best Western Twin Falls

Reviews

• MF

  Michelle Fox

  2 days ago
  5.0
  We have stayed here before and will continue to stay. Comfortable and great breakfast. Some things could be updated, but still good for what we needed.
• JK

  Jana Kivi

  3 days ago
  5.0
  Stayed one night and had a great experience. The hotel was very clean, and the room was well supplied—towels galore, plus an iron and ironing board, hairdryer, fridge, and microwave. The bed was reasonably comfortable, staff were friendly, and the included hot breakfast was actually good (which isn’t always the case!). Would definitely stay again.
• TB

  Tammie B

  5 days ago
  5.0
  Great customer service , clean rooms 😊 💖
• CR

  Casandra Rodriguez

  Mar 26, 2026
  5.0
  Clean rooms good breakfast and comfy beds what more do you need!
• ML

  Misty Lane

  Mar 14, 2026
  1.0
  I am super unhappy with my stay. I called ahead of booking this room and asked specifically how late the hot tub was open. I was told over the phone it was open all night. "24 hours" she said. I went to target and PURCHASED SWIM WEAR because I wasn't planning on staying when i set out this morning. We get to the hotel and asked "where is the hot tub?" The front desk idiot said it was on the 1st floor mid way down. We get dressed. Set out to find the hot tub and couldn't find it. Go back to the front desk and she then says that they dont have one?!?! This is the whole reason I BOOKED this particular hotel 🙄 what kind of hotel doesnt have a hot tub? Its a pretty standard amenity. This place is a joke. The lady straight up lied. I will NEVER stay here again. The room is ridiculously small, uncomfortable bed and zero hospitality. NOT WORTH THE $125 TO STAY HERE. I COULD HAVE PAID LESS FOR A BETTER HOTEL. DEFINITELY BUYER BEWARE. DONT WASTE YOUR $$!