At the Best Western Plus Peppertree Nampa Civic Center Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Peppertree Nampa Civic Center Inn will stand out among other hotels in Nampa,ID. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Peppertree Nampa Civic Center Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Peppertree Nampa Civic Center Inn
Many customers praised the cleanliness of the rooms and common areas, with specific mentions of staff members like Gabby and Maria for their thorough cleaning.
Customer Service
Feedback on customer service was mixed; while some guests highlighted friendly and helpful staff, others reported poor management and unresponsive service, particularly regarding reservation changes and lost items.
Comfort Issues
Several reviews noted discomfort with beds and pillows, describing them as hard or inadequate, which negatively impacted guests' sleep quality.
Breakfast Quality
The breakfast received positive remarks for variety and quality, though some guests found it crowded and suggested improvements.
Pet Policy Confusion
Multiple reviews indicated dissatisfaction with the hotel's pet policy, particularly regarding unclear communication about which pets are allowed.
MB
Maria Bowthorpe
3 days ago
5.0
This was AMAZING! The room was so clean hotel staff was so nice and helpful. The restaurant, and breakfast was great!!! Definitely will be back. Thank you.
DK
Dana Kephart
Jan 4, 2026
5.0
We stayed here overnight. It was very nice and clean. They allow up to two dogs which was great for us. It was close to everywhere we needed to go.
CH
colt Harrell
Dec 29, 2025
2.0
I used to love this hotel. But it has all changed from the pandemic. You would think that it would have gone back the the way pre-pandemic Era. They only clean your room every 5 days. The mattresses need to be updated. The pillows are just awful, they are not even a full pillow now 12x12 The heat in my room was not consistent it was hot and cold and having to change this about every hour on the hour. My family decided to stay a extra night (with are dog) and they changed a second pet fee. I am sorry to say but they have lost a long time customer. Do better
ZE
Zachary Esplin
Dec 21, 2025
5.0
Areceli did a great job taking care of our room. It was spotless when we entered. The beds were extremely comfortable and nice. The room was spacious. 10/10 experience
JM
jace Melugin
Dec 20, 2025
1.0
Would not recommend staying here. If you have a family emergency such as a family member dying and you have to cancel they won't give you a credit or refund. You think they would have some understanding. I stay at a lot of hotels and spend about 20k per year on lodging and have never had something like this happen. Ill continue to book with Hilton hotels where they actually care about their customers.