Business Details
About
HotelHilton
Offering premier lodging in Idaho Falls with easy access to I-15 and Highway 20 and 26, Hilton Garden Inn Idaho Falls features spacious guest rooms, suites and accessible rooms. The hotel is located along the Snake River just minutes from downtown Idaho Falls, local businesses and just a walk away from restaurants and shopping. Whether you’re in town on an extended stay, short business trip or family excursion, enjoy rooms featuring an HDTV, complimentary WiFi with secure remote printing, work desk and ergonomic chair, and a microwave and refrigerator.
Savor a cooked-to-order breakfast (fees apply) in The Garden Grille & Bar,or prepare a meal from the 24-hour Pavilion Pantry®. Unwind on the patio or at the outdoor bar, enjoying a drink from the Pavilion Lounge.
Allow our staff and catering services to assist in planning your next corporate, social wedding event for 5-300 guests. A/V equipment rental, photocopying and printing are available in the 24-hour business center. We also offer complimentary 24-hour shuttle and parking.
Stay healthy with great fitness amenities at our Idaho Falls hotel. Take a dip in our indoor heated pool and whirlpool or work out in our 24-hour fitness room. Check out a Stay Fit Kit® to exercise with weights and yoga equipment in the privacy of your room.
Location
Hours
Reviews
4.4
1,344 reviews
5 stars
874
4 stars
313
3 stars
57
2 stars
40
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Justine and Carolyn for their exceptional service.
Room Quality
Feedback on room quality was mixed; while some guests enjoyed the cleanliness and views, others noted issues with comfort, such as hard beds and worn furnishings.
Location and Views
The hotel's location along the Snake River received high marks, with guests appreciating the beautiful views and easy access to walking trails.
Breakfast Experience
Several reviews mentioned dissatisfaction with the breakfast service, citing confusion over offerings and long wait times for food.
Customer Service Issues
There were multiple reports of poor customer service experiences, particularly regarding booking issues and handling of complaints.
- JJJacob Johnson3 days ago5.0Chris was very helpful and kind very professional I would highly recommend to family and friends. Great place to stay
- YMYvette MJan 1, 20265.0We never miss a chance to spend a night at this hotel when we have to be in town overnight. We love the king suite with the amazing view of the river. The service here is always stellar, the rooms are comfortable and clean, and the location is perfect.
- MSMelissa ScottDec 28, 20251.0The only good thing about staying at this hotel is the view. Paid $225 for a room way too much to pay to be honest. The customer service was completely horrible they was rude and the food was horrible do not eat the biscuits!!!
- KJKera JudyDec 17, 20252.0If you have an issue with booking, work with Justine, she is excellent. Alexis is not. Would not provide us with the room switch were were promised. Justine helped us get the room we wanted. This was the second time we had issues with her. The rooms are mid, not cozy, worn down. The balcony rooms have a great view of the river. Used to love to go there for those views when we'd stay in town, but I don't feel like risking a hassle. Sad.
- CNChristine NewsonDec 14, 20255.0Justine at the bar was SO AMAZING. Honestly, she made the whole experience 100x better so highly recommend *a raise*. Wonderful hotel, thank you!
Frequently Asked Questions About Hilton Garden Inn Idaho Falls
What time is check-in and check-out at Hilton Garden Inn Idaho Falls?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Idaho Falls offer free parking?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Idaho Falls?
Yes, pets including cats and dogs are welcome at the hotel.
Is there free WiFi available at the hotel?
Yes, complimentary WiFi is available in public areas along with a public internet terminal.
Does the hotel provide airport shuttle services?
Yes, there is a free airport shuttle service available for guests.
Are there any fitness and pool facilities at Hilton Garden Inn Idaho Falls?
Yes, there is a free 24-hour fitness center, an indoor heated pool, and a hot tub available for guests.
Can guests find restaurants nearby the Hilton Garden Inn Idaho Falls?
Yes, nearby dining options include The Great American Grill, The Garden Grille & Bar on-site, Sandpiper Restaurant, Redd's Grill, Flying Goose, Applebee's Grill + Bar, and Westbank Restaurant, Lounge & Convention Center.
What nearby attractions can guests visit around Hilton Garden Inn Idaho Falls?
Guests can explore The Falls in Idaho Falls park, the Snake River, and the Grand Teton National Park nearby, offering opportunities for sightseeing and outdoor activities.
Is Hilton Garden Inn Idaho Falls suitable for business events and meetings?
Yes, the hotel offers 7 meeting rooms, a 24-hour business center with photocopying and printing, and catering services for events with 5 to 300 guests.
How can nearby transportation options help guests reach Hilton Garden Inn Idaho Falls?
The hotel provides a free 24-hour local shuttle service, making it easier for guests to access nearby hotels, restaurants, and local businesses.