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Hilton Garden Inn Idaho Falls

4.4
(1344 reviews)

Business Details

700 Lindsay Blvd, Idaho Falls, ID
83402, United States
(208) 522-9500
https://www.hilton.com/en/hotels/idaifgi-hilton-garden-inn-idaho-falls/

About

HotelHilton
Offering premier lodging in Idaho Falls with easy access to I-15 and Highway 20 and 26, Hilton Garden Inn Idaho Falls features spacious guest rooms, suites and accessible rooms. The hotel is located along the Snake River just minutes from downtown Idaho Falls, local businesses and just a walk away from restaurants and shopping. Whether you’re in town on an extended stay, short business trip or family excursion, enjoy rooms featuring an HDTV, complimentary WiFi with secure remote printing, work desk and ergonomic chair, and a microwave and refrigerator. Savor a cooked-to-order breakfast (fees apply) in The Garden Grille & Bar,or prepare a meal from the 24-hour Pavilion Pantry®. Unwind on the patio or at the outdoor bar, enjoying a drink from the Pavilion Lounge. Allow our staff and catering services to assist in planning your next corporate, social wedding event for 5-300 guests. A/V equipment rental, photocopying and printing are available in the 24-hour business center. We also offer complimentary 24-hour shuttle and parking. Stay healthy with great fitness amenities at our Idaho Falls hotel. Take a dip in our indoor heated pool and whirlpool or work out in our 24-hour fitness room. Check out a Stay Fit Kit® to exercise with weights and yoga equipment in the privacy of your room.

Location

Hilton Garden Inn Idaho Falls
700 Lindsay Blvd, Idaho Falls, ID
83402, United States

Hours

Reviews

4.4
1,344 reviews
5 stars
874
4 stars
312
3 stars
57
2 stars
40
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff received praise for friendliness, while others were reported as rude and unhelpful.

Room Quality

Rooms generally clean and spacious, but some guests noted issues with uncomfortable beds and dated interiors.

Location and Views

The hotel is well-located with beautiful views of the Snake River, making it a popular choice for guests.

Dining Experience

Dining experiences varied; while some enjoyed the food, others reported long wait times and poor quality.

Housekeeping Issues

Several guests expressed dissatisfaction with housekeeping, citing unclean rooms and infrequent service.
  • DS
    David Soares
    Feb 19, 2026
    5.0
    Beautiful view of the river and temple from my room and balcony. I enjoyed my stay and this is one of the hotels I'd go back too. No complaints.
  • KW
    Kellin Walker
    Jan 12, 2026
    1.0
    As a Hilton Diamond member, I was extremely disappointed with the front desk service at this property. It was, without question, the worst I’ve encountered. When we checked in, the card on file was not the one we intended to use. Unfortunately, we didn’t notice this until checkout. At that point, we asked the front desk to switch the card. Instead of resolving the issue, they charged the original card twice and the new card once. When my wife called to request a refund for the duplicate charges, the front desk representative was shockingly rude. Rather than apologizing or taking responsibility, she repeatedly said, “Well, you shouldn’t have checked in online then,” and spoke over my wife throughout the conversation. This lack of accountability and empathy was unacceptable. This experience has left a lasting negative impression. After years of loyalty, I’m seriously considering moving my 60+ nights a year to Marriott.
  • JJ
    Jacob Johnson
    Jan 9, 2026
    5.0
    Chris was very helpful and kind very professional I would highly recommend to family and friends. Great place to stay
  • YM
    Yvette M
    Jan 1, 2026
    5.0
    We never miss a chance to spend a night at this hotel when we have to be in town overnight. We love the king suite with the amazing view of the river. The service here is always stellar, the rooms are comfortable and clean, and the location is perfect.
  • MS
    Melissa S
    Dec 28, 2025
    1.0
    The only good thing about staying at this hotel is the view. Paid $225 for a room way too much to pay to be honest. The customer service was completely horrible they was rude and the food was horrible do not eat the biscuits!!!

Frequently Asked Questions About Hilton Garden Inn Idaho Falls

What time is check-in and check-out at Hilton Garden Inn Idaho Falls?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Idaho Falls offer free parking?

Yes, free self-parking is available for guests.

Brand Certified Facts from Hilton Garden Inn Idaho Falls

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