Certified by Best Western Plus CottonTree Inn • Mar 01, 2026
HotelBest Western
At the Best Western Plus CottonTree Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus CottonTree Inn will stand out among other hotels in Idaho Falls,ID. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus CottonTree Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus CottonTree Inn • Mar 01, 2026
Certified by Best Western Plus CottonTree Inn • Mar 01, 2026
Reviews
4.3
1,242 reviews
5 stars
716
4 stars
339
3 stars
78
2 stars
46
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disgust at the state of their accommodations.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Maintenance Problems
Several guests reported issues with room maintenance, including malfunctioning appliances and inadequate housekeeping.
Location and Amenities
The hotel is well-located near restaurants and the Snake River, with amenities like a pool and hot tub that were appreciated by many guests.
BH
Bruce Hollebone
3 days ago
5.0
Very quiet; quality breakfast; great location
HS
Heidi Schiller
Feb 22, 2026
5.0
Jakers bar and grill is across the street, it is amazing.
DM
Devin Manygoats
Feb 13, 2026
5.0
We had great service during our stay, Ethan and Sarah were very helpful. Braeden the maintenance man was very helpful. The General Manager did a great job making sure we were taken care of. As we checked out, Teara had great customer service. I have not seen customer service like this in awhile. The people can make the difference!
JL
Joldy Laliberte
Dec 27, 2025
4.0
Not far off of I15, great pricing and includes breakfast.
CF
Colton Finch
Dec 10, 2025
3.0
Go to the other Best Western down the street if you can. This one is understaffed and mismanaged. The "heated" pool room was 56F and the pool itself was quite cold (thankfully the hot tub worked to keep us from hypothermia), the breakfast was comically bad with empty portions, badly served food, and broken machines. The front desk was usually vacant so nobody was available even if you needed help. It's better than sleeping in your car, though. I have stayed here before and it wasn't as bad, so I'm sure we were just visiting during a slump, but the service is at best inconsistent/unreliable.
Frequently Asked Questions About Best Western Plus CottonTree Inn
What are the check-in hours for Best Western Plus CottonTree Inn?
Best Western Plus CottonTree Inn is open 24 hours every day for check-in and guest services.
Is free WiFi available at Best Western Plus CottonTree Inn?
Yes, free WiFi is available for all guests at Best Western Plus CottonTree Inn.
What amenities does Best Western Plus CottonTree Inn offer for business travelers?
The hotel offers spacious work desks and free internet access in all guest rooms, ideal for business travelers.
Does Best Western Plus CottonTree Inn have facilities for extended stays?
Yes, each room includes an in-room mini fridge suitable for drinks and snacks, making it convenient for extended stays.
Are there fitness facilities available at Best Western Plus CottonTree Inn?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines while traveling.
Where is Best Western Plus CottonTree Inn located?
It is located at 900 Lindsay Blvd, Idaho Falls, ID 83402, United States.
What special promotions does Best Western Plus CottonTree Inn offer?
Guests who stay 2 nights receive a $50 Best Western Gift Card as part of the hotel's promotion.
What nearby addiction treatment centers are close to Best Western Plus CottonTree Inn?
Brick House Recovery and Renaissance Ranch Addiction Treatment Centers are nearby, providing counseling and medical support services.
How can I use nearby points of interest like Brick House Recovery while staying at the hotel?
If you're visiting Brick House Recovery, staying at Best Western Plus CottonTree Inn offers convenient accommodation close to the treatment center, making appointments and visits easier to manage.
What can visitors do before or after their stay at Best Western Plus CottonTree Inn considering nearby places?
While the nearby places mainly include hotels and treatment centers, visitors can plan their stays around health and wellness activities, or explore Idaho Falls attractions accessible from the hotel location.
Brand Certified Facts from Best Western Plus CottonTree Inn
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Certified March 01, 2026Yext Knowledge Graph
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