Business Details
About
HotelBest Western
At the Best Western Plus CottonTree Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus CottonTree Inn will stand out among other hotels in Idaho Falls,ID. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus CottonTree Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus CottonTree Inn
900 Lindsay Blvd, Idaho Falls, ID
83402, United States
Hours
Reviews
4.3
1,237 reviews
5 stars
711
4 stars
339
3 stars
78
2 stars
46
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including dirty bathrooms, hair, and unclean bedding.
Customer Service
While some guests praised friendly staff, many reported poor customer service experiences, particularly with management and front desk staff.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in quality and variety.
Maintenance Problems
Several guests reported maintenance issues, including malfunctioning showers, dirty pools, and overall outdated facilities.
Location and Amenities
The hotel is well-located near restaurants and the Snake River, with amenities like a pool and pet-friendly options, but some guests felt the facilities were not well-maintained.
- JLJoldy LaliberteDec 27, 20254.0Not far off of I15, great pricing and includes breakfast.
- CFColton FinchDec 10, 20253.0Go to the other Best Western down the street if you can. This one is understaffed and mismanaged. The "heated" pool room was 56F and the pool itself was quite cold (thankfully the hot tub worked to keep us from hypothermia), the breakfast was comically bad with empty portions, badly served food, and broken machines. The front desk was usually vacant so nobody was available even if you needed help. It's better than sleeping in your car, though. I have stayed here before and it wasn't as bad, so I'm sure we were just visiting during a slump, but the service is at best inconsistent/unreliable.
- GLGloria LafontaineDec 7, 20255.0Front desk agent always so kind location is great with restaurants close by hotel is cozy and breakfast is very good options we always stop here thru Idaho falls
- DWdeborah westDec 4, 20254.0Compy room. Breakfast was acceptable. Loved that the hotel was close enough to be able to walk my dog along the snake river path.
- EJEverett JohnsonNov 9, 20255.0The Best Western in Idaho Falls was an excellent place for a 3 night, 4 day stay in Idaho Falls, Idaho. The personnel were professional in that the front desk was always staffed, breakfast well prepared, and any questions I asked, they quickly provided answers and solutions. The room was clean, neat, spacious, and well stocked with routine items. The room was also quiet being near a busy intersection. Temperature was well maintained with the weather being in the 20s in the early morning, warmer during the day, and quite windy. The pool and hot tub were clean and maintained, and open until 11pm. The bed was firm yet giving, sheets clean and soft, and pillows of different sorts on the bed for your comfort. The complimentary breakfast included standard hotel food, but attended well, and even though typical, really good. The omelets weren't soggy from moisture, the batter was fresh for waffles, and all bread and cereal items fresh. Attention to detail was high, higher than I've experienced in a long time. No dust on window sills, no dirt in crevices around the tub, water hot or cold as needed, and ice machines always full. Located near The Snake River, downtown, and all city amenities. I recommend the hotel for a relaxing, quiet, comfortable stay.
Frequently Asked Questions About Best Western Plus CottonTree Inn
What are the check-in hours for Best Western Plus CottonTree Inn?
Best Western Plus CottonTree Inn is open 24 hours every day for check-in and guest services.
Is free WiFi available at Best Western Plus CottonTree Inn?
Yes, free WiFi is available for all guests at Best Western Plus CottonTree Inn.
What amenities does Best Western Plus CottonTree Inn offer for business travelers?
The hotel offers spacious work desks and free internet access in all guest rooms, ideal for business travelers.
Does Best Western Plus CottonTree Inn have facilities for extended stays?
Yes, each room includes an in-room mini fridge suitable for drinks and snacks, making it convenient for extended stays.
Are there fitness facilities available at Best Western Plus CottonTree Inn?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines while traveling.
Where is Best Western Plus CottonTree Inn located?
It is located at 900 Lindsay Blvd, Idaho Falls, ID 83402, United States.
What special promotions does Best Western Plus CottonTree Inn offer?
Guests who stay 2 nights receive a $50 Best Western Gift Card as part of the hotel's promotion.
What nearby addiction treatment centers are close to Best Western Plus CottonTree Inn?
Brick House Recovery and Renaissance Ranch Addiction Treatment Centers are nearby, providing counseling and medical support services.
How can I use nearby points of interest like Brick House Recovery while staying at the hotel?
If you're visiting Brick House Recovery, staying at Best Western Plus CottonTree Inn offers convenient accommodation close to the treatment center, making appointments and visits easier to manage.
What can visitors do before or after their stay at Best Western Plus CottonTree Inn considering nearby places?
While the nearby places mainly include hotels and treatment centers, visitors can plan their stays around health and wellness activities, or explore Idaho Falls attractions accessible from the hotel location.