At the Best Western Plus Kootenai River Inn Casino & Spa you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kootenai River Inn Casino & Spa will stand out among other hotels in Bonners Ferry,ID. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kootenai River Inn Casino & Spa will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Room Quality
Guests generally found the rooms to be spacious, clean, and well-maintained, although some mentioned issues with uncomfortable beds.
Casino Experience
The casino received mixed reviews, with several customers expressing dissatisfaction with the tight slot machines and rude staff interactions.
Dining Quality
The restaurant was noted for good food and service, but some guests had negative experiences with specific menu items and slow service.
Cleanliness Issues
Some reviews highlighted cleanliness problems, particularly in pet-friendly rooms and areas needing deep cleaning.
JK
John Kirkpatrick
Nov 17, 2025
5.0
THIS IS THE MOST FRIENDLY, PLACE ON THE EARTH I WOULD HIGHLY RECOMMEND ANYONE TO STAY HERE, EAT FANTASTIC FOOD AND ENJOY THE BEAUTIFUL, PANORAMIC VIEWS. THE STAFF GOES BEYOND THE CALL OF DUTY A++++
JOHN &NANCY
NN
Nancy Nash
Nov 9, 2025
4.0
Me and hubby had breakfast here at the springs restaurant. I had the french toast and ham and hubby had an omlet. it all was very good,the service was good also. Great views of the Kootenia river while we ate.
KD
Kirsti Dolson
Nov 3, 2025
2.0
We drive by the casino frequently and decided to stop in. We asked the concierge which slot machine room we could use and she directed us into one of the rooms. Within 5 minutes, a staff member told us we had to cash out and leave right as we were gaining fun traction on one of the games. Unfortunately the staff were quite rude to us when we inquired. I suppose the good thing is that we were only there for 5 minutes.
MS
Matthew Shepard
Nov 3, 2025
2.0
Stopped in on our visit from Canada. The receptionist told us to use a particular room to play the slot machines. As soon as we had put funds into a machine the staff asked us to leave the room so they could audit the machines. We were unable to redeem our full funds or complete our gameplay.
I would not recommend this facility.
TR
Terrene Reynolds
Oct 26, 2025
5.0
Nothing but high marks here! Staff was super friendly and accomodating. For an older hotel it has been updated nicely. The rooms are spacious with warm cozy lighting, a comfortable bed and your own private balcony with a Bistro set overlooking the water! There was a heron on a log looking for fish which kept us entertained. Excellent food in the restaurant too. We're not much for gambling but the drinks in the casino were super cheap! You can walk to the older downtown core using the tunnel under the hwy which is super convenient. Cute little shops and restaurants greet you on the other side. Great little getaway!