Business Details
About
Hotel
Step into The Grove Hotel and experience the unrivaled style in downtown Boise, ID. Attached to the 5,400-seat Idaho Central Arena and adjacent to the Boise Centre, The Grove puts you just steps from the city’s best shopping and restaurants.
Location
Hours
Reviews
4.4
2,968 reviews
5 stars
1,889
4 stars
622
3 stars
233
2 stars
111
1 star
113
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and professional staff, highlighting their attentiveness and willingness to go above and beyond.
Cleanliness
The hotel received high marks for cleanliness, with many guests noting the well-maintained rooms and common areas.
Location
Guests appreciated the hotel's prime location in downtown Boise, making it convenient for exploring nearby restaurants and attractions.
Amenities
The gym, spa, and dining options were frequently mentioned as excellent, contributing to a positive overall experience.
Noise Issues
Several reviews pointed out noise disturbances from ongoing renovations and external sources, which affected the comfort of some guests.
- MWMelanie Wysong5 days ago5.0We loved the refreshment room for the hot and cold water that was available. Also, all of the employees were fantastic, kind and attentive. The restaurant had wonderful food and the employees were super accommodating.
- LMLisa Mckee5 days ago5.0Never been here before - went in for a few Cocktails with some friends on Saturday and had the best time! Hailey took such great care of us! The drinks were delicious and the Flat bread pizza was perfect! Soft but crispy crust with a really good flavor. For being in the hotel lobby the vibe was laid back and comfortable. I will definitely be coming back. Thanks Hailey and Julie for a great experience!
- MCMegan Brooks CarollaJan 15, 20265.0Wow - I have not been to a hotel with such kind and generous service in a very long time and this includes - Ritz Carlton and Four Seasons. An impressive staff that is fully aware of every guest in the lobby, at the bar, looking for their car or a driver. Guiding when you depart that it's a "one-way".
- JTJennifer TiptonJan 5, 20265.0It just doesn't get any better than this! With so many wonderful restaurants to explore, we like to "graze" our way through Boise on New Year's Eve, sampling small bites and cocktails as we make our way to the Potato Drop at midnight. The Grove is centrally located, making it the perfect place to stay and explore Boise. We begin and end our evening at the bar in the lobby, where the cocktails are crafted to perfection. This year, as we checked in, we were greeted by staff member Sean and warmly welcomed with a complimentary glass of champagne. His services were exemplary; he even escorted us to the elevator. Our room was beautiful, everything looked brand new. A nice bottle of wine was waiting for us, along with two glasses and a lovely fruit & cheese plate chilled in the refrigerator, all thanks to the amazing Room Division Manager, Lindsey Quintana, who wanted to ensure that our stay was the best - it truly was! The Grove Hotel excels at customer satisfaction. I highly recommend staying here and seeing for yourself (and you don't have to wait until New Year's Eve!)
- DCDavid CopelandDec 30, 20255.0Our stay at the Grove over the holidays was outstanding. The accomodations, staff, and service were the best.The entire staff were polite, friendly and very professional especially to our 7 grandchildren . With any organization this type service is usually indicative of management, and I know why as my son was introduced to a gentleman executive in the elevator that demonstrated this same kind of friendliness, and caring attitude....Low and behold his business card reflected the name of John F Cunningham( CEO)...thank you John for a very wonderful experience for our entire family
Frequently Asked Questions About The Grove Hotel
What types of accessible facilities does The Grove Hotel offer?
The Grove Hotel provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with disabilities.
Is there an airport shuttle service available at The Grove Hotel?
Yes, The Grove Hotel offers a free airport shuttle service for its guests.
Does The Grove Hotel have fitness and wellness amenities?
Yes, the hotel features a fitness center with elliptical machines, free weights, treadmills, and weight machines. Additionally, guests can enjoy the sauna, a spa, and massage services.
Are pets allowed at The Grove Hotel?
No, The Grove Hotel does not allow cats or dogs as pets.
What kind of dining options are available at The Grove Hotel?
The hotel has one restaurant with table service and offers breakfast and room service to guests. It also features a bar.
Is there parking available at The Grove Hotel?
Yes, guests can use self-parking, valet parking, and general parking facilities at the hotel.
How does The Grove Hotel maintain hygiene and safety during the pandemic?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, requires masks, and staff wear protective equipment. Contactless check-in and checkout are also available.
Are there any nearby entertainment or sightseeing options close to The Grove Hotel?
Yes, guests can enjoy Boise Trolley Tours for sightseeing, visit Electric Purple Music for arts and entertainment, and attend events at the Idaho Central Arena attached to the hotel.
What nearby fitness and wellness facilities can guests visit around The Grove Hotel?
Nearby, guests can find Grove Fitness Club & Spa for gym and massage therapy, Victress MVMT Boise gym, and Glowmoves yoga studio and fashion store.
What nearby dining options are available near The Grove Hotel?
Guests can try Emilio's Restaurant for breakfast and brunch or visit Blimpie for sandwiches, both located close to the hotel.