Candlewood Suites Boise - Towne Square by IHG

4.2
613 reviews
Giving you that "Welcome Home" feeling as soon as you enter!

About

HotelWedding VenueConference CenterCandlewood Suites
Candlewood Suites is the extended-stay choice in Boise, ID. Located in the heart of the treasure valley, Candlewood Suites Boise offers the perfect mix of amenities and services for extended stay travelers. We offer meeting space, a 24-hour Business Center and free high-speed Internet access throughout the hotel. Unlike many Boise hotels, our extended stay accommodations offer fully equipped kitchens in all our rooms, complimentary self-laundry facilities and a 24-hour Fitness Center. Candlewood Suites Boise also has a convenience store, the Candlewood Cupboard, where you can pick up a meal, beverages, food items and other essentials without having to leave the hotel. Major hospitals like St. Alphonsus, St. Lukes, VA Hospital and Treasure Valley Hospital are near. Corporate offices for Micron, Simplot, Albertsons and Idaho Power are in proximity of Candlewood Suites Boise allowing guests to quickly reach their destination. This makes our hotel the perfect choice for medical staff, traveling nurses and corporate travelers coming to Boise for work. Take advantage of our proximity to the Boise Towne Square Mall to treat yourself to some shopping. Go for a bike ride on the Boise Greenbelt, a stroll in the Kathryn Albertson or Ann Morrison Park or outdoors adventures at Bogus Basin. We welcome you to Consider Us Home.

Location

Candlewood Suites Boise - Towne Square by IHG
700 North Cole Road, Boise, ID
83704, United States

Hours

Reviews

4.2
613 reviews
5 stars
322
4 stars
160
3 stars
69
2 stars
28
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Frank and Alyssa.

Room Cleanliness

While some guests reported clean and well-maintained rooms, others experienced issues with cleanliness, including dirty bathrooms and unpleasant odors.

Amenities

Guests appreciated the kitchenette facilities and comfortable beds, but some noted the lack of breakfast options and issues with room maintenance.

Noise Issues

Several reviews mentioned noise disturbances from other guests, impacting the overall comfort of their stay.

Renovation Concerns

Some customers expressed dissatisfaction with ongoing renovations, which affected their experience, while others noted improvements in updated rooms.
  • SA
    Sharae Ashley
    Jan 5, 2026
    3.0
    It was clean and cozy. However the conditioner bottle was actually shampoo and the lotion bottle next to sink was also shampoo. My morning shower was Luke warm at best. When I went to the front desk there was a line and no desk clerk to be seen. I originally tried to book through super on line for a discount but it didn't accept it so we went in and paid 100 instead of 79 then I checked my bank and super also charged but quickly refunded me the 79. There s also 100$ hold on your account for up to 10 business days.
  • SC
    Susie Crandall
    Jan 4, 2026
    5.0
    Had a great experience at this location. Shout out to Zach at reception who provided the best customer service I've had in years. He helped me navigate a kerfuffle where we had booked the wrong date and seemed invested in easing my stress. The room was great with good beds, lots of fluffy pillows, and welcoming for my dog as well. Highly recommend.
  • WS
    william spinney
    Dec 21, 2025
    5.0
    Full kitchen was a plus
  • JF
    Jolynn Forrest
    Nov 15, 2025
    5.0
    The staff at the Candlewood Suites at Town Square in Boise are fantastic. They have been extremely understanding and accommodating to our circumstances. Alyssa, Courtney, and Frank especially made our stay as good as it could be. The rooms were nice and had all the amenities we needed for our stay. I highly recommend this location for anyone needing a place to stay. Thank you for your help and understanding!
  • ZF
    Zach F
    Nov 15, 2025
    5.0
    Out standing, compassionate service. Super helpful.

Frequently Asked Questions About Candlewood Suites Boise - Towne Square by IHG

What are the check-in and check-out times at Candlewood Suites Boise - Towne Square?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Candlewood Suites Boise offer free parking?

Yes, free parking is available for guests at Candlewood Suites Boise.