Holiday Inn Express & Suites West Des Moines - Jordan West by IHG
4.5478 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the new Holiday Inn Express & Suites West Des Moines - Jordan West. Conveniently located near the impressive Jordan Creek Town Center, countless retailers and diverse dining options, this West Des Moines hotel offers a premium location second to none. Our hotel is easily accessible whether guests traveling from Interstate 35 or Interstate 80.Business travelers can benefit from the close proximity of our Holiday Inn Express & Suites West Des Moines - Jordan West to many nearby companies including Athene and Wells Fargo and can utilize our state-of-the-art business center for any last minute business needs.Hotel guests can enjoy our many on-site amenities and accommodations in this brand new Holiday Inn Express & Suites West Des Moines - Jordan West including fresh new guest rooms and suites with the Formula Blue concept, the complimentary Express Start breakfast, complimentary Wi-Fi throughout the hotel, flexible meeting space, indoor pool, state of the art fitness facility, on-site laundry, and an on-site market with local favorites.
Location
Holiday Inn Express & Suites West Des Moines - Jordan West by IHG
240 Jordan Creek Parkway, West Des Moines, IA
50266, United States
Hours
Reviews
4.5
478 reviews
5 stars
344
4 stars
78
3 stars
29
2 stars6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its clean and well-maintained rooms, though some reported issues with cleanliness in common areas and specific rooms.
Breakfast Quality
The breakfast received mixed reviews, with several guests expressing disappointment over the variety and availability of food items, while others enjoyed the offerings.
Staff Service
While some guests highlighted friendly and helpful staff, others reported rude or indifferent service, particularly at the front desk.
Location
The hotel is well-located near shopping and dining options, which many guests appreciated.
Management Issues
Several reviews pointed out management problems, including poor communication and responsiveness, particularly regarding group bookings and maintenance issues.
- BVBob Van4 days ago5.0Nice clean rooms, strong Wi-Fi, great shower temperature and pressure. The breakfast was well stocked with everything you could possibly want.
- JCJudy CookOct 30, 20255.0This is what a hotel should be - comfortable, clean, quiet.
- CQCarlos QuisayOct 29, 20255.0Very good
- MSMollie SoberOct 24, 20255.0Lovely facility. Spacious and well arranged rooms, variety of food options nearby.
- SLSDA Pastor Karen LewisOct 7, 20255.0I traveled Oct 7-8 to this fabulous Holiday Inn Express. One of the best I’ve stayed in. Incredible hot breakfast ( Angela kept the food coming and made sure breakfast area was clean, wonderful customer service at check in snd beautifully clean appointed rooms with super comfortable mattress. I will definitely be back!
Frequently Asked Questions About Holiday Inn Express & Suites West Des Moines - Jordan West by IHG
What amenities are available at Holiday Inn Express & Suites West Des Moines - Jordan West?
The hotel offers free Wi-Fi, a fitness center with free weights, indoor pool and hot tub, business center, digital guest room keys, and an on-site market with local favorites.
Is breakfast included with the stay at this hotel?
Yes, the hotel provides complimentary buffet breakfast for guests.
Are pets allowed at the Holiday Inn Express & Suites West Des Moines - Jordan West?
Yes, both cats and dogs are welcome as pets at this hotel.
Does the hotel offer parking facilities?
Yes, free accessible parking is available for guests at the hotel.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator to accommodate guests with mobility needs.
Does the hotel provide laundry facilities?
Yes, the hotel has self-service laundry facilities available for guests.
How does the hotel's location relate to Jordan Creek Town Center?
The hotel is conveniently located near Jordan Creek Town Center, allowing guests to easily explore numerous retailers and dining options before or after their stay.
What nearby coffee shops are close to the hotel for a quick beverage or snack?
Nearby coffee options include Sweetwaters Coffee & Tea Jordan Creek, Starbucks, and Krispy Kreme, all perfect for a quick coffee or snack visit.
Are there any entertainment options near the hotel for families or groups?
Yes, nearby entertainment options include Spare Time Des Moines, which offers bowling and an arcade, ideal for families and groups.