Holiday Inn Express & Suites West Des Moines - Jordan West by IHG
4.5487 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the new Holiday Inn Express & Suites West Des Moines - Jordan West. Conveniently located near the impressive Jordan Creek Town Center, countless retailers and diverse dining options, this West Des Moines hotel offers a premium location second to none. Our hotel is easily accessible whether guests traveling from Interstate 35 or Interstate 80.Business travelers can benefit from the close proximity of our Holiday Inn Express & Suites West Des Moines - Jordan West to many nearby companies including Athene and Wells Fargo and can utilize our state-of-the-art business center for any last minute business needs.Hotel guests can enjoy our many on-site amenities and accommodations in this brand new Holiday Inn Express & Suites West Des Moines - Jordan West including fresh new guest rooms and suites with the Formula Blue concept, the complimentary Express Start breakfast, complimentary Wi-Fi throughout the hotel, flexible meeting space, indoor pool, state of the art fitness facility, on-site laundry, and an on-site market with local favorites.
Location
Holiday Inn Express & Suites West Des Moines - Jordan West by IHG
240 Jordan Creek Parkway, West Des Moines, IA
50266, United States
Hours
Reviews
4.5
487 reviews
5 stars
351
4 stars
78
3 stars
29
2 stars6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its clean and well-maintained rooms, though some reported issues with odors and unclean common areas.
Breakfast Quality
The breakfast received mixed reviews, with several guests expressing disappointment over the variety and quality of food, while others enjoyed it.
Staff Service
Feedback on staff service was varied; while some guests highlighted friendly and accommodating staff, others reported rudeness and poor management.
Location
The hotel’s location was frequently mentioned as a positive aspect, being close to shopping and dining options.
Room Comfort
Guests generally found the rooms comfortable and well-equipped, although there were complaints about noise and maintenance issues.
- LHLanae HJan 5, 20265.0Best hotel stay in a while. Comfortable beds, a great room layout, and hot water that was perfect for a much-needed soak in the tub. After a long travel day, it truly felt restful. Big thanks to Stephanie for being so kind and accommodating - she made the stay even better.
- JNJ NauJan 2, 20265.0Always love staying here when we come to Des Moines
- TETroy EdmundsDec 30, 20251.0There is not room darkening curtains. My baby would not nap. The sun was going through the windows like no other. I really wish i would have had the money to go to a different hotel. I literally had to drive around for hours in my car because of how bright it was during the day in the rooms. i am so disappointed. Someone with a 6 month old baby already has things harder. This definitely made it way worse.
- CJChelsea JosephDec 10, 20255.0So close to everything in west Des Moines. Hotel was clean and breakfast was good. Only bummer was the pancake machine was broken. Otherwise lots of variety for breakfast food.
- TCTrey CorleyDec 9, 20255.0Brand new facility & it was wonderful. Staff was great & location was perfect for my stay. Plenty of options for dinner in the surrounding area.
Frequently Asked Questions About Holiday Inn Express & Suites West Des Moines - Jordan West by IHG
What amenities are available at Holiday Inn Express & Suites West Des Moines - Jordan West?
The hotel offers free Wi-Fi, a fitness center with free weights, indoor pool and hot tub, business center, digital guest room keys, and an on-site market with local favorites.
Is breakfast included with the stay at this hotel?
Yes, the hotel provides complimentary buffet breakfast for guests.
Are pets allowed at the Holiday Inn Express & Suites West Des Moines - Jordan West?
Yes, both cats and dogs are welcome as pets at this hotel.
Does the hotel offer parking facilities?
Yes, free accessible parking is available for guests at the hotel.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator to accommodate guests with mobility needs.
Does the hotel provide laundry facilities?
Yes, the hotel has self-service laundry facilities available for guests.
How does the hotel's location relate to Jordan Creek Town Center?
The hotel is conveniently located near Jordan Creek Town Center, allowing guests to easily explore numerous retailers and dining options before or after their stay.
What nearby coffee shops are close to the hotel for a quick beverage or snack?
Nearby coffee options include Sweetwaters Coffee & Tea Jordan Creek, Starbucks, and Krispy Kreme, all perfect for a quick coffee or snack visit.
Are there any entertainment options near the hotel for families or groups?
Yes, nearby entertainment options include Spare Time Des Moines, which offers bowling and an arcade, ideal for families and groups.