Best Western Plus Waterloo & Cedar Falls

Reviews

• SV

  Sam Vasan

  1 day ago
  5.0
  Stopped here for the night on a road trip. The staff took great care of us. Convenient parking, good breakfast, and well-kept room
• HR

  Honest Reviewer

  Jan 4, 2026
  4.0
  YOU NEED a $100 deposit on a card, before you can get a room even if paid online. SO FAR NO BED BUGS/BUGS or mice! The customer service desk employees are very friendly & helpful. I asked for a room on the top floor, yet apparently above floor 5 is another hotel for extended stays. I have the top floor they could give here. When you arrive there is only 2-3 spots to park and unload, their carts are SMALL so I needed 2, and had help from my dad. To actually park, he had to go around the block, and park in 1 of 4 reserved spots for employees (as I’m handicap) & I had to give the car info to the desk clerk so it would not be towed. When I got to the room, it was a decent sized king bed, pretty clean (I cleaned more as I have OCD), I checked the mattress 1st thing I do at hotels…no sign of bed bugs. There’s two bedside tables with lamps (no usb ports bring a charge block), a drawer and they are clean. The desk & chair are decent, it’s winter so don’t know about A/C yet the heat is good. The black out shades, 2 of them are good apart from the sides that let some light in. Due to the train coming through, and sirens I bought a Walmart delivery with a fan to drown it out. They won’t let deliveries to the room as you need the key card to have the elevator work. So they will call you when a delivery arrives. The mini fridge is larger and works great, there is a small freezer that holds a few frozen meals & keeps them frozen. Microwave works great, tv is maybe 42 inches, will allow you to set up a Roku or gaming system & the remote has input buttons (rare at most other hotels). There’s only two garbage cans, the one in the bathroom, and by the desk. The one by the desk, is divided with recycle/garbage, I removed them and put their bag from the hangers in it; worked great. I had to wash clothes, so went back to the front desk to ask where that was, oh my word, back up to the 5th floor, down to the end of the hall, taking another elevator down to the pool floor & right before the pool (full of kids & parents) is the laundry. You need quarters they will give at the front desk if you have cash. It’s $1.50 to wash, and to dry it’s a $1. The washers were smaller so I used both, takes about an hour. I only needed one dryer as they are bigger, yet take near 2 hours for one dry. I needed two so 4 hours to dry 2 grocery sized plastic bags & a winter coat. The shower was okay, water temp was good, the tiny bottles of what they offer for shampoo/conditioner won’t work for long hair so bring your own. I forgot my hair dryer, they have one yet it’s not as powerful as mine but did get the job done. The bathroom is pretty small, no night light, toilet works yet seems like it should be updated soon, & it also moves when you sit or get up. The lid is not dirty yet is scratched up. The floor is not real wood yet it’s nice, the brick wall I don’t like yet it’s not that bad. The bed is VERY comfortable yet the blankets are thin so you may need to ask for another, I just folded it in 1/2 which worked well. Pillows are very comfortable, it was very quiet (yet it’s a weekend with not much going on). There’s a restaurant/bar downstairs, sometimes they have concerts…I know as a friend of mine had one here years ago. They do serve a buffet breakfast yet it stopped at 10am & I was too tired to get up. I think they stop at 9 am on weekdays. There’s vending machines and an ice maker outside my room which is nice, yet the ice maker you need to push a button to use. When going in/out of the room the door slams LOUDLY so I try to shut it softly not to disturb others. If I had to stay here again I would, yet I would rather stay in a hotel with better parking, not like a huge puzzle to get around & not downtown by the train.
• SW

  Sean Wright

  Dec 16, 2025
  4.0
  Located downtown. If you have a bigger truck you have to park at a lot across the street. Rooms were very clean and beds comfortable. Hotel is secure. Anything above the 2nd floor requires a room key. Lots of food options withing an 1/8th of a mile.
• CJ

  Chris jeffery

  Dec 2, 2025
  5.0
  right in the middle of town.withen walking distance and about a 8 minute ride to nearest walmart.all in all is a great place for your buck.
• LT

  Larry thornburg

  Nov 23, 2025
  5.0
  Clean property. Food at restaurant was very good.

Frequently Asked Questions About Best Western Plus Waterloo & Cedar Falls