Holiday Inn Express & Suites Urbandale Des Moines by IHG

4.4
553 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites Urbandale, Iowa. Nestled in the Des Moines, Iowa area, Urbandale is a growing city that has held on to its small-town charm. Whether travelling for business or pleasure the Holiday Inn Express & Suites Urbandale Des Moines is conveniently located off I-35/I-80 near Johnston, IA. Only minutes from and attractions such as Adventureland Park, Blank Park Zoo, Des Moines Botanical Center, the Science Center & Blank IMAX Dome, Jordan Creek Mall and Wells Fargo Arena. Let the Holiday Inn Express & Suites Urbandale Des Moines be your host hotel for annual events like the Festa Italiana, World Food Festival and the Iowa State Fair. Experience luxurious accommodations and a plethora of amenities such as a daily complimentary hot breakfast buffet, with indoor pool/whirlpool, business center, enhanced fitness facility, guest laundry, wired & wireless high-speed Internet access. Sleep on our comfy beds and a plush duvet including your choice of soft or firm pillows. We offer an enhanced bath experience which include our specialty soaps, shampoo, conditioner and lotion. Our flexible meeting space can accommodate up to 100 people and arranged to your needs. John Deere, Corteva, Dupont, and Hy-Vee Training Center, are within 1 mile. Camp Dodge is 5 miles, and, Wells Fargo, Mercy Medical Center, Allied Insurance, Principal Financial, Unity Point are all nearby. Enjoy the best accommodations Urbandale, Iowa has to offer!

Location

Holiday Inn Express & Suites Urbandale Des Moines by IHG
8789 Plum Drive, Urbandale, IA
50322, United States

Hours

Reviews

4.4
553 reviews
5 stars
342
4 stars
137
3 stars
39
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the cleanliness of the rooms and facilities, noting that the hotel was well-maintained.

Staff Service

The front desk staff received high marks for being friendly, helpful, and accommodating, although there were some reports of inconsistent service.

Breakfast Quality

While many guests enjoyed the breakfast offerings, there were mixed reviews about the quality and availability of food, with some noting a decline in standards.

Comfort

Guests frequently commented on the comfort of the beds and overall room quality, highlighting the pleasant sleeping conditions.

Location

The hotel is conveniently located near food options and major highways, making it a favorable choice for travelers.
  • MD
    Mike Dammann
    Dec 17, 2025
    5.0
    Front desk personnel was tremendous helpful regarding a call back when I thought I left something in the room, she personally went to the room to check for me.
  • MS
    Matt Smith
    Dec 10, 2025
    4.0
    Great hotel. Very clean and nice.
  • CB
    Colton Beals
    Oct 18, 2025
    1.0
    They kick everyone out of the lobby at 10 PM. Never knew there was lobby hours
  • RB
    Randy broadmore
    Oct 9, 2025
    5.0
    Nick was awesome at the front desk. Very customer service focused and was very nice and friendly to extend my reservation for business
  • ER
    Everett Root
    Oct 1, 2025
    5.0
    Stayed here on September 17, 2025. Location was good. Rooms were clean, quiet and comfortable. Breakfast was fine. Would stay again.

Frequently Asked Questions About Holiday Inn Express & Suites Urbandale Des Moines by IHG

What time can I check in and check out at Holiday Inn Express & Suites Urbandale Des Moines?

Check-in is available from 3:00 PM and check-out is by 11:00 AM.

Is breakfast included with my stay at the hotel?

Yes, a complimentary hot breakfast buffet is available for all guests.