Business Details
About
Hotel
Explore Ottumwa, Iowa, the City of Bridges, when you stay with the Hampton Inn Ottumwa, nestled by the Des Moines River. Our Hampton Inn is at the heart of this vibrant community, rich with history and recreational opportunities. Discover the charm of downtown's historic Jefferson Street Viaduct and stroll along the riverbank, dotted with shops and trails. Nearby landmarks include the state-of-the-art Bridge View Center and Indian Hills Community College. With attractions like the Antique Airfield Museum and The Beach Ottumwa close by, there's something for everyone to enjoy.
In addition to our prime location, indulge in our hotel amenities for an unforgettable stay. Begin your mornings with free, hot breakfast and stay connected with free WiFi throughout your visit. Maintain your fitness routine in our well-equipped fitness center and enjoy quality time with your loved ones at our indoor pool. Plus, we welcome your furry friends as our hotel is pet-friendly, ensuring everyone in the family feels right at home.
Location
Hours
Reviews
4.0
463 reviews
5 stars
223
4 stars
121
3 stars
56
2 stars
20
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unkempt common areas.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported poor management and unprofessional behavior.
Room Condition
Many guests noted that the rooms were dated and in need of maintenance, with issues such as torn curtains, stained carpets, and broken fixtures.
Amenities
The pool was frequently reported as closed, and guests expressed disappointment over the lack of basic amenities and services.
Customer Service
Several reviews mentioned negative experiences with customer service, particularly regarding billing issues and lack of responsiveness from management.
- MKMark KrohnOct 30, 20255.0Great staff and service! I was a guest from 10/27-10/31 and I felt like a guest. The staff recommended excellent restaurants. When you are away from home and working on the road, this is where you should stay in Ottumwa. The team made great breakfast every day. If I ever pass this way again, I will surely stay at the Ottumwa Hampton Inn. Very friendly and genuine staff!
- LFLiz ForgySep 21, 20254.0Better stay than the last several.times. room was decent, tv worked, rug was still pretty dirty...my white socks were black. Pool was good
- BBBrookeSep 18, 20255.0Very clean, friendly staff, located close to restaurants, groceries, Main Street.
- NPnice personAug 7, 20251.0Hairball in the pool, found a buzz light gear under the bed, and stains on the carpet
- HBHoward BAug 1, 20251.0Not fresh or clean
Frequently Asked Questions About Hampton Inn Ottumwa
What are the check-in and check-out times at Hampton Inn Ottumwa?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hampton Inn Ottumwa offer free breakfast?
Yes, a free hot buffet breakfast is available for guests.
Is Hampton Inn Ottumwa pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
What fitness and recreational facilities does the hotel have?
The hotel has a free fitness center with equipment like elliptical machines and treadmills, as well as an indoor pool and a hot tub.
Are the hotel facilities accessible for guests with disabilities?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
Does Hampton Inn Ottumwa have free Wi-Fi for guests?
Yes, free Wi-Fi is available throughout the hotel including public areas and a public internet terminal.
Does the hotel offer parking and is it free?
Yes, the hotel provides free self-parking for guests.
Are there nearby restaurants or places to eat around Hampton Inn Ottumwa?
Yes, nearby dining options include Taco Bell, Jade Palace (Chinese restaurant), Subway, Mizu Hibachi Sushi, and China Star Buffet.
What nearby facilities can guests visit for shopping or essentials?
Guests can visit nearby stores such as Hy-Vee supermarket, ALDI USA, Five Below discount store, Aaron's Ottumwa electronics, and Arona Home Essentials furniture store.
Are there medical or health services near Hampton Inn Ottumwa?
Nearby medical facilities include Pella Regional Health Center hospital, Allergy, Asthma, and Sinus Center, Dermatology Central Iowa, and doctors like Joseph Coleman and Heidi Van Maanen, DO.