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Hampton Inn Ottumwa

4.0
(468 reviews)
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Business Details

943 N Quincy Avenue, Ottumwa, IA
52501, United States
(641) 814-8888
https://www.hilton.com/en/hotels/otmiahx-hampton-ottumwa/

About

HotelHampton Inn
Explore Ottumwa, Iowa, the City of Bridges, when you stay with the Hampton Inn Ottumwa, nestled by the Des Moines River. Our Hampton Inn is at the heart of this vibrant community, rich with history and recreational opportunities. Discover the charm of downtown's historic Jefferson Street Viaduct and stroll along the riverbank, dotted with shops and trails. Nearby landmarks include the state-of-the-art Bridge View Center and Indian Hills Community College. With attractions like the Antique Airfield Museum and The Beach Ottumwa close by, there's something for everyone to enjoy. In addition to our prime location, indulge in our hotel amenities for an unforgettable stay. Begin your mornings with free, hot breakfast and stay connected with free WiFi throughout your visit. Maintain your fitness routine in our well-equipped fitness center and enjoy quality time with your loved ones at our indoor pool. Plus, we welcome your furry friends as our hotel is pet-friendly, ensuring everyone in the family feels right at home.

Location

Hampton Inn Ottumwa
943 N Quincy Avenue, Ottumwa, IA
52501, United States

Hours

Reviews

4.0
468 reviews
5 stars
224
4 stars
123
3 stars
56
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unkempt common areas.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor customer service and unprofessional behavior from management.

Facility Condition

The hotel is described as aging and in need of maintenance, with many guests noting outdated decor and broken amenities.

Mixed Experiences

Guests had varied experiences, with some enjoying their stay while others reported serious issues, leading to a lack of consistency in service and quality.
  • JC
    James Carrington
    Feb 20, 2026
    1.0
    I’m a gold member for Hampton / Hilton We got to the hotel at 1 am and the desk agent told us they did the night audit. Was told we could not rent a room until 3 pm the next day. We drove an extra hour to get to a Hampton to be turned away. Customer service said they had several rooms available
  • NT
    Nathaniel Thomas
    Jan 21, 2026
    5.0
    I stay at this hotel often for work and have consistently had a positive experience. The hotel is always clean, the breakfast is enjoyable, and the staff is welcoming and professional. A special shoutout to Riva at the front desk — Riva is always friendly, greets me with a smile, and makes check-in a pleasant experience every time. The hotel is currently undergoing renovations, which are much needed given the age of the property, and it’s good to see improvements being made. Even during this time, my stays have remained comfortable. I’m happy to continue staying here and would recommend it to other business travelers or anyone just needing a nice place to lay your head.
  • BO
    Benjamin Otto
    Jan 21, 2026
    1.0
    I reserved a room for work and ended up not needing the room. This hotel wouldn't cancel the reservation and instead still charged my credit card for the room. Then, to add to their terrible business practices, they did not send a receipt. This is a horrible hotel. Do not stay here. Shady business practices must be fought back on and this hotel is exactly described that way. I talked to Hilton corporate about this situation as well and they were unable to help. Avoid this hotel. They are snakes.
  • MK
    Mark Krohn
    Oct 30, 2025
    5.0
    Great staff and service! I was a guest from 10/27-10/31 and I felt like a guest. The staff recommended excellent restaurants. When you are away from home and working on the road, this is where you should stay in Ottumwa. The team made great breakfast every day. If I ever pass this way again, I will surely stay at the Ottumwa Hampton Inn. Very friendly and genuine staff!
  • LF
    Liz Forgy
    Sep 21, 2025
    4.0
    Better stay than the last several.times. room was decent, tv worked, rug was still pretty dirty...my white socks were black. Pool was good
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Frequently Asked Questions About Hampton Inn Ottumwa

What are the check-in and check-out times at Hampton Inn Ottumwa?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hampton Inn Ottumwa offer free breakfast?

Yes, a free hot buffet breakfast is available for guests.

Brand Certified Facts from Hampton Inn Ottumwa

This information is certified by Hampton Inn Ottumwa and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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