Certified by Best Western Ottumwa Inn & Suites • Mar 01, 2026
HotelBest Western
Located in Ottumwa,IA, the Best Western Ottumwa Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Ottumwa Inn & Suites • Mar 01, 2026
Certified by Best Western Ottumwa Inn & Suites • Mar 01, 2026
Reviews
3.6
194 reviews
5 stars
96
4 stars
25
3 stars
19
2 stars
11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and professionalism.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness in bathrooms and common areas.
Breakfast Quality
Several reviews mentioned dissatisfaction with the breakfast options, citing limited variety and quality.
Room Conditions
Feedback varied on room conditions, with some guests appreciating the spaciousness and comfort, while others reported maintenance issues and cleanliness concerns.
Management Issues
There were complaints regarding management's responsiveness to issues, including billing problems and maintenance delays.
BM
Bernhard Mader
Dec 28, 2025
5.0
We stayed at the Best Western Inn & Suites Ottumwa from December 8 to December 27, and the service was excellent.
We traveled as a family of three with a young child, and our needs were always taken seriously. Whenever we had a request or a suggestion, the staff reacted quickly and kindly.
Overall, it was a very positive experience. We felt comfortable and welcome, almost like at home. The management was always helpful and supportive within their possibilities, and it was clear that good customer service is very important to them.
We would be happy to stay there again and can definitely recommend this hotel.
D2
DrKendo Sep 2017
Dec 22, 2025
5.0
I had a great stay in this hotel
(1 million people in the united states started their chance to like a video in another way when a hotel near their city opened) They liked those two videos in their main account
TT
tnd tabl
Dec 5, 2025
5.0
Clean. Best place with good choice of Breakfast
DH
Daniel&Amelia Hartwig
Oct 13, 2025
5.0
stayed 2 weeks here while in iowa visiting family and let me tell you this place is awesome they went above and beyond to make my stay as good as possible i highly recommend this place and next time I'm in town I'll definitely will stay here again 😀
TD
Terina D
Oct 11, 2025
3.0
Registering in India or some such foreign place for a hotel in IOWA means when you get to the hotel, the pool doesn’t work and the breakfast has no gf options. All things that affect my family’s happy factor. I’d have to give less stars for this reason.
Frequently Asked Questions About Best Western Ottumwa Inn & Suites
Does Best Western Ottumwa Inn & Suites offer free breakfast?
Yes, free breakfast is available at Best Western Ottumwa Inn & Suites.
Are pets allowed at Best Western Ottumwa Inn & Suites?
Yes, pets are welcome at this hotel.
Is there a fitness center available for guests?
Yes, the hotel provides a fitness center for guests to use.
Is the property smoke-free?
Yes, Best Western Ottumwa Inn & Suites is a smoke-free property.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of Best Western Ottumwa Inn & Suites?
The hotel is open 24 hours a day, seven days a week.
Where is Best Western Ottumwa Inn & Suites located?
It is located at 2813 N Court St, Ottumwa, IA 52501-1134, United States.
What nearby hotels can guests consider in Ottumwa?
Nearby hotels include SureStay Plus Hotel by Best Western Ottumwa, Lexington Inn & Suites - Ottumwa, Fairfield Inn by Marriott-Ottumwa, Super 8 Ottumwa, and Days Inn by Wyndham Ottumwa.
Are there dining options close to Best Western Ottumwa Inn & Suites?
Nearby restaurants include Potros Garcia, El Potro, Warehouse Barbecue Co., and Iowa BBQ Store, offering a variety of Mexican and American cuisine.
Can guests find pet care services near the hotel?
Yes, Ottumwa Family Animal Care and Pipestone Veterinary Services of Ottumwa are nearby for pet services.
Brand Certified Facts from Best Western Ottumwa Inn & Suites
This information is certified by Best Western Ottumwa Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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