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Best Western Ottumwa Inn & Suites

3.6
(198 reviews)

Business Details

2813 N Court St, Ottumwa, IA
52501-1134, United States
(641) 682-0000
http://bestwestern.com

About

HotelBest Western
Located in Ottumwa,IA, the Best Western Ottumwa Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Ottumwa Inn & Suites
2813 N Court St, Ottumwa, IA
52501-1134, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.6
198 reviews
5 stars
98
4 stars
25
3 stars
20
2 stars
12
1 star
43
  • JL
    Jennifer Leschen-Korthuis
    Mar 19, 2026
    2.0
    Check in clerk was off site (maybe next door?) and we had to call and wait for her to arrive. Wasn’t long just odd. Room was spacious and decent but not very clean. Floors needed a lot of attention especially in the water closet. Very thin walls and could hear the person next door snoring even. One tiny elevator for the entire hotel and it didn’t feel very safe. Breakfast was horrible! Out of apple juice, had ‘water’ listed for the orange juice, yogurt machine was out of order and no other yogurt or cold foods (boiled eggs, etc) to offer, bagels were rock hard and what they called biscuits were spongy and weird. The coffee cup lids don’t fit and my husband got splattered with hot coffee. The whole breakfast area was messy and needed wiped down and it wasn’t busy at all, we were the only 2 people in there at 8:40am.
  • JJ
    jennifer james
    Mar 6, 2026
    3.0
    It's clean and cheap. The bed felt like sleeping on rocks and the chain in the door was broken but the staff was friendly.
  • BM
    Bernhard Mader
    Dec 28, 2025
    5.0
    We stayed at the Best Western Inn & Suites Ottumwa from December 8 to December 27, and the service was excellent. We traveled as a family of three with a young child, and our needs were always taken seriously. Whenever we had a request or a suggestion, the staff reacted quickly and kindly. Overall, it was a very positive experience. We felt comfortable and welcome, almost like at home. The management was always helpful and supportive within their possibilities, and it was clear that good customer service is very important to them. We would be happy to stay there again and can definitely recommend this hotel.
  • D2
    DrKendo Sep 2017
    Dec 22, 2025
    5.0
    I had a great stay in this hotel (1 million people in the united states started their chance to like a video in another way when a hotel near their city opened) They liked those two videos in their main account
  • TT
    tnd tabl
    Dec 5, 2025
    5.0
    Clean. Best place with good choice of Breakfast

Frequently Asked Questions About Best Western Ottumwa Inn & Suites

Does Best Western Ottumwa Inn & Suites offer free breakfast?

Yes, free breakfast is available at Best Western Ottumwa Inn & Suites.

Are pets allowed at Best Western Ottumwa Inn & Suites?

Yes, pets are welcome at this hotel.

Brand Certified Facts from Best Western Ottumwa Inn & Suites

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