Business Details
About
HotelWedding VenueBusiness Meeting Locations
Stay Smart at the Holiday Inn Express and Suites Northwood, Iowa Located by the Top of Iowa Welcome Center the Holiday Inn Express and Suites Northwood is a smart choice for travelers. We provide the most modern green accommodations that Northern Iowa and Southern Minnesota have to offer.Conveniently located off I-35 just 3 miles south of the Minnesota border, our Northwood hotel's facility is ideal for business travelers who need easy access to the surrounding area. When business is done, the Diamond Jo Casino across the street offers a chance to unwind.Leisure travelers love our hotel's closeness to the entertainment. Whether business or pleasure brings our patrons to our hotel located right off the highway, our convenient amenities will meet their needs.Travelers stay connected to colleagues, friends, and family with our free high-speed Internet access. The hotel's free breakfast buffet makes it easy to start your day early. Those lodging with us also enjoys an indoor pool, whirlpool, fitness center, and business center. We're even pet friendly! Come on in and see us!
Location
Holiday Inn Express & Suites Northwood by IHG
4712 Wheelerwood Road, Northwood, IA
50459, United States
Hours
Reviews
4.1
341 reviews
5 stars
181
4 stars
88
3 stars
32
2 stars
15
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Lisa and Rohan for exceptional service.
Cleanliness
While some guests reported clean rooms and facilities, there were multiple complaints about dirty carpets and inadequate housekeeping.
Breakfast Experience
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.
Customer Complaints
Several reviews mentioned negative experiences with rude staff and poor management responses, particularly regarding issues like billing and maintenance.
Renovation Impact
Guests noted ongoing renovations, with some expressing concern about noise and disruptions, but many felt the hotel was still a good choice despite this.
- DDDon D6 days ago4.0Nice
- LSLinda StanleyOct 24, 20255.0This hotel is excellent. Great service and excellent breakfast.
- AKAbby KolthoffOct 19, 20255.0They are remodeling right now, but don't let that you from staying. We heard no construction noise. And the breakfast is FABULOUS!!!
- APAshley Brown PollardSep 27, 20255.0What a great stay. Absolutely the best service we've had at any of business stays we've had across the country this year. The rooms we clean and modern. Great breakfast. We walked across the street to the casino to find something for dinner.
- AAAlexSep 13, 20255.0Lisa and Emily were the best people possible people I could have encountered at the hotel. They were so helpful and that can’t not be understated.
Frequently Asked Questions About Holiday Inn Express & Suites Northwood by IHG
What are the check-in and check-out times at the Holiday Inn Express & Suites Northwood?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with the stay at the hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer facilities that are accessible to guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible, including elevator access.
Can I bring my pets to the Holiday Inn Express & Suites Northwood?
Yes, both dogs and cats are welcome at the hotel.
Are there fitness and recreational amenities available on-site?
Yes, the hotel features an indoor pool, hot tub, fitness center with elliptical machine, free weights, and treadmill.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Does the Holiday Inn Express & Suites Northwood provide business services?
Yes, there is a business center and a meeting room available for use.
Are extra cleaning and sanitation measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, sanitizers are available, and there is enhanced cleaning with employees trained in cleaning and hand-washing procedures.
What nearby dining options are available to guests at the hotel?
Guests can visit Burger King, Subway, Kitchen Buffet, The Burger Joint, 35 Brew Street Bar & Grill, Woodfire Grille, Mixx Bar & Lounge, and Big Wheel Bar @ DJC, all located conveniently near the hotel.
What local attractions can guests explore near the Holiday Inn Express & Suites Northwood?
Guests can enjoy the Diamond Jo Casino & Hotel located just across the street for gaming and entertainment, visit the Top of Iowa Welcome Center for travel services, and relax at the Lake Mills Rest Area nearby.