Best Western Holiday Manor

4.1
780 reviews

About

HotelBest Western
Located in Newton,IA, the Best Western Holiday Manor is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Holiday Manor
208 W 4TH ST N, Newton, IA
50208, United States

Hours

Reviews

4.1
780 reviews
5 stars
440
4 stars
171
3 stars
66
2 stars
31
1 star
72

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, welcoming, and attentive, particularly highlighting individuals like Diane and Lucy.

Cleanliness

While several reviews noted clean rooms and common areas, there were also complaints about specific cleanliness issues in some rooms and bathrooms.

Breakfast Quality

The breakfast received positive feedback for variety and quality, with many guests enjoying the offerings and the service provided by breakfast staff.

Room Condition

Guests reported mixed experiences regarding room conditions, with some noting comfort and cleanliness, while others mentioned maintenance issues and unpleasant odors.

Customer Service Issues

Some reviews highlighted poor customer service experiences, including issues with reservations, rude staff interactions, and lack of housekeeping.
  • P
    Đoàn Ngọc Phương
    Dec 21, 2025
    5.0
    The hotel offers friendly service to guests. The service costs are reasonable.
  • JA
    James Alvarez
    Dec 15, 2025
    4.0
    Comfortable, clean, and very welcoming. Diane checked us in and chatted with us for a bit and was really friendly and sweet with our dog. We had a nice stay.
  • ST
    Shaggy Turf
    Dec 10, 2025
    4.0
    I've stayed here a few times. I work in Newton but live out of town, so winter travel is tricky. For the most part staff are friendly and the breakfast gals are awesome. Breakfast is pretty good. The rooms are pretty good for the most part. Some.minor things needed fixed but nothing that effected our stay. The only complaint I have is the last stay we had to check in a little late and the desk girl was a little rude. Asking me multiple questions that really had nothing to do with my stay. It made me feel very uneasy and a little uncomfortable with staying there. Hopefully will avoid that person in the future.
  • RK
    Rollin Koons
    Dec 7, 2025
    5.0
    Rashid and the staff at Best Western in Newton, Iowa are the epitome of the words customer service. From the first moment walking into this hotel Rashid greeted me with a warm smile and already had our reservation information pulled up and ready all just because he was paying attention to the company vehicle we drove into the parking lot. Observance is a keen eye of any great leader.
  • KC
    K. Combs
    Nov 4, 2025
    5.0
    Off the interstate in the downtown area. Quiet and unrushed.

Frequently Asked Questions About Best Western Holiday Manor

What type of accommodation is Best Western Holiday Manor?

Best Western Holiday Manor is a hotel located in Newton, IA, part of the Best Western brand.

Does Best Western Holiday Manor offer free Wi-Fi to guests?

Yes, free internet access is provided throughout the hotel, including in guest rooms and the business center.