Best Western Mt. Pleasant Inn

4.0
467 reviews

About

Hotel
Located in Mount Pleasant,IA, the Best Western Mt. Pleasant Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Mt. Pleasant Inn
810 N GRAND AVE, Mount Pleasant, IA
52641, United States

Hours

Reviews

4.0
467 reviews
5 stars
216
4 stars
135
3 stars
43
2 stars
26
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating during their stay.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests reporting unpleasant odors.

Breakfast Quality

The breakfast offerings received positive feedback, with many guests enjoying the variety and quality of the food provided.

Room Condition

Guests noted that while some rooms were clean and comfortable, others were outdated or had maintenance issues, such as low water pressure and noise.

Customer Service Problems

There were multiple complaints about poor customer service experiences, including issues with check-in and handling of reservations.
  • AR
    Amber Robinson
    Nov 10, 2025
    5.0
    Room is clean and bed is comfortable. Within easy reach of several food options and convenience stores. Good water pressure in the shower, but no changeable settings on the head. Doors to the rooms are heavy and shut hard, so be prepared for that. All the plug-ins work in the room, all the lamps work. (Rm 205)
  • AM
    Ashley Munge
    Oct 19, 2025
    3.0
    Stayed here for a soccer tournament. The hotel could use some updates, the beds weren't the most comfortable and water pressure in shower was low. But there was a decent breakfast selection and and the front desk staff was friendly.
  • FM
    Frank Martinez
    Oct 9, 2025
    4.0
    Nice place. Staff very friendly. Nice place to stay.
  • FM
    Franco Martinez
    Oct 7, 2025
    4.0
    Stayed here a few weeks for work. Great hotel & friendly staff
  • KK
    kerem
    Sep 29, 2025
    1.0
    The employees were friendly, but the rooms were terrible. The restroom was not clean—there was hair in the bathtub and even feces on the floor, with more under the toilet seat. The sheets smelled of mildew, and when we turned on the heater it gave off a strong odor of dog urine. Overall, the stay was extremely unpleasant

Frequently Asked Questions About Best Western Mt. Pleasant Inn

What are the check-in and check-out hours at Best Western Mt. Pleasant Inn?

The Best Western Mt. Pleasant Inn operates 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.

Does Best Western Mt. Pleasant Inn offer free Wi-Fi to guests?

Yes, free Wi-Fi is available throughout the hotel for guests to use in their rooms and business center.