Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay Smart at the Holiday Inn Express and Suites in Mason City.
We are a three time award winning Torchbearer hotel. Let us give you five star service, while enjoying all the amenities we have to offer. We have an outstanding staff with many years of experience in the hospitality industry waiting to welcome you to our hotel.
While staying with us, you can enjoy free high-speed Internet as well as access to our 24-hour Business Center, exercise room and pool. Additionally, before heading out in the morning, make sure to take advantage of our complimentary breakfast buffet, which includes an assortment of both hot and cold items.
The Holiday Inn Express and Suites Mason is conveniently located two miles from downtown and five miles from the airport, off Interstate 35 and exit 194. We are surrounded by a variety of delicious restaurants and multiple major shopping stores. Come stay with us and we will make you feel right at home.
Location
Holiday Inn Express & Suites Mason City by IHG
3041 4th Street SW, Mason City, IA
50401, United States
Hours
Reviews
4.5
529 reviews
5 stars
340
4 stars
137
3 stars
36
2 stars6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, although there were some negative experiences reported.
Breakfast Quality
Many guests enjoyed the complimentary breakfast, highlighting its variety and quality, though some found it lacking at times.
Room Comfort
While many found the rooms comfortable and spacious, there were mixed reviews regarding bed comfort and noise levels.
Management Issues
Several reviews mentioned poor management experiences, particularly regarding customer service and handling of complaints.
- JFJack FanJan 5, 20265.0My mother in law was in a hospital nearby. My wife and I stayed at this hotel for 9 nights so we can visit my mother in law while she was in the hospital. The hotel is centrally located to many restaurants and stores. All of the hotel staff were very friendly and accommodating. The hotel is very clean. We enjoyed their free breakfast daily as well. Our stay was wonderful!
- BMBrooke McCorkleDec 30, 20255.0We had a great experience here! We were stuck for two nights because of a blizzard and the workers were so kind. They let me (along with my two littles and mother) check in early. The breakfast was nice, coffee good, and the location very convenient. I hope we can come back sometime and explore the area!
- HLHolly LarsenNov 30, 20255.0Excellent clean room lots of amenities staff was super nice a good stay for a family breakfast was great too!
- RDRhiannon DirksNov 18, 20255.0Rooms were very clean and spacious. Very friendly front desk staff. Quick and easy check in. There was a nice selection for the hot breakfast.
- RGRichard GassmanNov 5, 20255.0The staff was fantastic. Clean comfortable rooms.
Frequently Asked Questions About Holiday Inn Express & Suites Mason City by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Mason City?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, free breakfast is available and includes a buffet with hot and cold items.
Is the property accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking available.
Are pets allowed at Holiday Inn Express & Suites Mason City?
No, pets including cats and dogs are not allowed on the property.
What fitness amenities are available at the hotel?
The hotel offers a free fitness center with an elliptical machine, free weights, and a treadmill.
Does the hotel provide business facilities?
Yes, there is a 24-hour business center and one meeting room available for guests.
Is parking available and is there a cost?
Free parking is available for all guests at the hotel.
How does the hotel ensure hygiene and cleaning standards?
The hotel uses commercial grade disinfectants, offers daily housekeeping, enhances cleaning in guest rooms and common areas, removes high-touch items, and provides sanitizer for guests.
What nearby restaurants can guests visit during their stay?
Guests can visit nearby restaurants such as Las Palmas Mexican Restaurant, Ruby Tuesday, Applebee's Grill + Bar, RibCrib BBQ, Red Lobster, Ippin Ramen Mason City, Shiki Hibachi Sushi, and Chandler's Grill.
What nearby services are convenient for guests of the Holiday Inn Express & Suites Mason City?
Nearby services include optometrists like Village Green Optical and North Iowa Eye Clinic, car wash at Tommy's Express Car Wash, banking at Clear Lake Bank & Trust, and automotive services such as NTB - National Tire & Battery and Big O Tires.