SureStay by Best Western Manchester

3.6
170 reviews
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Business Details

1020 W Main St, Manchester, IA
52057, United States
(563) 927-2533
http://bestwestern.com
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About

Hotel
At the SureStay by Best Western Manchester in Manchester, IA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Manchester
1020 W Main St, Manchester, IA
52057, United States

Hours

Reviews

3.6
170 reviews
5 stars
63
4 stars
46
3 stars
24
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including musty odors, dirty rooms, and reports of bed bugs.

Staff Performance

While some guests praised the friendly and accommodating staff, others reported rude service and issues with room assignments.

Room Quality

Many customers noted that rooms were outdated and in need of repairs, with complaints about broken amenities and unpleasant odors.

Breakfast Experience

Guests had mixed experiences with breakfast offerings, with some noting limited options and others expressing disappointment when hot breakfast was not available.

Value for Money

Several reviews indicated that while the hotel is budget-friendly, the quality of service and accommodations did not meet expectations.
  • MC
    Mike Coverdale
    Oct 11, 2025
    4.0
    Convenient to restaurants and shops!
  • MV
    Melonie Vandgrift
    Oct 9, 2025
    5.0
    Incredible staff, amazing clean rooms!!!! Breakfast was hot and fresh!!! Working on the road is tough, this stay made it so much better!!!! Will come back guaranteed!!!
  • GR
    Gary Rollins
    Sep 17, 2025
    5.0
    The building doesn't look like anything special from the outside but it room was excellent.
  • RW
    Rich Wagner
    Sep 9, 2025
    2.0
    Rooms need to be updated. Our room smelled musty but the air freshner helped cover the smell. Bed seemed clean but tge room needed a good cleaning
  • DS
    Deb Schmidt
    Aug 31, 2025
    5.0
    We recently stayed at the Surestay motel and while the lodge itself was somewhat outdated, the cleanliness was on point. The staff was also very attentive and made you feel right at home. We were welcomed by the front desk gentleman and he even helped carry our bags up to the 2nd floor. Ive never had this kind of service from any of the more upscale lodges. If I'm ever in the area again, I will definitely give them my business. Thank you to the staff for making our stay a pleasant one.
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Frequently Asked Questions About SureStay by Best Western Manchester

Does SureStay by Best Western Manchester offer free breakfast to guests?

Yes, free breakfast is available for guests at SureStay by Best Western Manchester.

Are pets allowed at SureStay by Best Western Manchester?

Yes, pets including dogs are welcome at the hotel.