Business Details
About
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Welcome to the Holiday Inn Express & Suites Dubuque-West located in Dubuque, IA. Six miles from historic downtown Dubuque, our pet-friendly hotel offers accommodations and on-site amenities made with the needs of the modern traveler in mind.
Nature enthusiasts, students, vacationers, and business travelers alike appreciate our convenient location to Sundown Mountain Ski Resort, Diamond Jo Casino, Five Flags Civic Center, and Dubuque Arboretum & Botanical Gardens.
Our location also puts us close to annual events such as America's River Festival, Catfish Festival, Field of Dreams Baseball, and Riverfest. Guests in on official business will enjoy a stay a few miles from Dubuque Regional Airport and area businesses including A.Y. McDonald, McGraw-Hill, Eagle Window & Doors, Kendall Publishing, Alliant Energy, Medical Associates, and John Deere.
Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free WI-FI. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers.
Whatever brings you to Dubuque, enjoy your stay at the Holiday Inn Express & Suites Dubuque-West.
Location
Holiday Inn Express & Suites Dubuque-West by IHG
2080 Holliday Drive, Dubuque, IA
52002, United States
Hours
Reviews
3.9
662 reviews
5 stars
293
4 stars
191
3 stars
67
2 stars
50
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, mold, and unkempt common areas.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude service and lack of attention during check-in.
Room Condition
Many guests noted that the rooms were outdated and in need of maintenance, with issues like thin walls, broken fixtures, and uncomfortable bedding.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety while others complained about food shortages and poor quality.
Noise Levels
Several reviews mentioned excessive noise from neighboring rooms and common areas, impacting the overall comfort of the stay.
- CKCindy KelleyNov 8, 20251.0If you can find a different place.....please do so!! This place was AWFUL!! From check in to check out nothing went smoothly!! We upgraded to what? I have no clue ..the t.v. did not work, the phones did not work? Fire safety? The overwhelming smell of varnish in our hallway and rooms were overpowering! I politely mentioned it to the front desk as I did several others but Nothing was even checked on!!! Save your time and money and drive on by!! Literally save yourself a headache!
- EDErin DietzNov 2, 20254.0The beds were really hard but other than that it was great.
- MWMatt WoodrumOct 17, 20251.0Just thought some things were not Holiday Inn quality. Elevators have not been cleaned in days. You can tell. Tub had stains. Breakfast was ok but coffee was very bitter. No juice. As I ate people were asking for items that were out, coffee, juice, creamers, etc. Lady working the breakfast area could only say "I don't do breakfast. Breakfast is not my thing. I'm just putting stuff out." Seemed not to care at all. NO shampoo or body wash in either dispenser in shower. Really disappointing. At check-in Was given an upgrade so that's was great until I went to clean up for the day.
- MMMike MihelichOct 15, 20253.0Rude check in experience. She only paid attention to me when there was nothing more entertaining going on elsewhere. Musty room. Thin linens. Really low resolution cable TV. Typical old HIX.
- GPGerry PSep 30, 20252.0This is a budget hotel that hits below what I've come to expect from a HI Express. Think a Super 8 with a different sign. Was given a ground floor room that was like the Seinfeld episode with Kramer's room next to the chicken joint. The high wattage exterior light used to illuminate the building shined on our window. The blackout curtain didn't block it out. There were holes in it. The sheer curtain was gone, just the rod and hand-rod remained. The floor has a crack with about a 1/2" vertical separation across the room. Fun to walk on. The walls are amongst the thinnest I've experienced. You can hear normal conversations and snoring from the neighboring rooms. I could hear three other room's A/C units cycling through the night. Thats a first for me. The floor above us (our ceiling) transmitted every movement from the guests above us. It sounded like a Riverwalk performance at times. Plumbing drain noises could be heard from surrounding rooms. At least we know they flush. I will say the beds were comfortable and clean, a minor consolation for a distracted night's sleep. I'll not return here as there are other choices in the area with better build quality for sound control. Jeeze, you can not only hear, but feel the door slams from down the hall. Momma always said you get what you pay for. I'd give another $40+ for a better night's rest.
Frequently Asked Questions About Holiday Inn Express & Suites Dubuque-West by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Dubuque-West?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free breakfast available for guests at the hotel?
Yes, the hotel offers free buffet breakfast to all guests.
Are pets allowed at Holiday Inn Express & Suites Dubuque-West?
Yes, the hotel is pet-friendly and welcomes dogs.
Does the hotel offer accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking, mobility accessible facilities, and an elevator.
Is Wi-Fi available for guests during their stay?
Free Wi-Fi is available in public areas of the hotel.
What fitness amenities are available at the hotel?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any meeting or business facilities at the hotel?
Yes, the hotel offers a business center and one meeting room for business needs.
How can guests benefit from the hotel's location near nearby attractions?
Guests can easily visit Sundown Mountain Ski Resort, Diamond Jo Casino, Five Flags Civic Center, and Dubuque Arboretum & Botanical Gardens which are all conveniently close to the hotel.
What dining options are nearby the hotel for guests looking for a meal outside?
Nearby dining options include McDonald's for fast food, Courtside Sports Bar and Grill for casual dining, and Lina's Thai Bistro for sushi and Thai cuisine.
Are there nearby services to assist with transportation or vehicle needs?
Yes, guests can access McGrath Volkswagen of Dubuque and McGrath Hyundai of Dubuque for automotive services, Miracle Car Wash for vehicle cleaning, and Penske Truck Rental for moving and truck rentals.