Holiday Inn Dubuque/Galena by IHG

4.2
1215 reviews
The Holiday Inn Dubuque / Galena Hotel is located downtown Dubuque

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Dubuque Hotel Located amidst Midwest BeautyExperience the alluring culture of Dubuque, the "Masterpiece on the Mississippi," from the Holiday Inn® Dubuque / Galena. Situated near the Diamond Jo Casino and eight miles from Dubuque Regional Airport, the pet-friendly Holiday Inn® Dubuque / Galena hotel is near stunning riverfront scenery, thrilling attractions, and bustling corporate areas of downtown.For guests visiting Dubuque, Iowa on business, the hotel's proximity to the Grand River Center and major corporations is perfect. We're across from Prudential Retirement, two blocks from IBM's Technical Services Delivery Center, and near Alliant Energy and John Deere. Complimentary Wi-Fi access and almost 10,000 sq ft of on-site meeting space help you work comfortably from our accommodations.You'll find fun at every turn in Dubuque, Iowa. The hotel is one mile from the America's River Project, a 90-acre campus of attractions celebrating the Mississippi River. Ride the historic Fenelon Place Elevator, take a sightseeing cruise on the river, or ski on Sundown Mountain. Fun-loving guests delight in the hotel's proximity near Diamond Jo Casino and Mystique Casino.In Dubuque, Iowa, you can explore many great places, but you'll always love returning to our hotel for a relaxing dip in the heated indoor pool, and a delicious dinner at River Rock Kitchen & Tap. Book now for unbeatable comfort and convenience.

Location

Holiday Inn Dubuque/Galena by IHG
450 Main Street, Dubuque, IA
52001, United States

Hours

Reviews

4.2
1,215 reviews
5 stars
616
4 stars
353
3 stars
133
2 stars
50
1 star
63

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent downtown location, close to restaurants and attractions.

Staff Service

Many reviews highlight the friendly and helpful staff, particularly at the front desk and shuttle service.

Room Quality

Feedback indicates that while some rooms are clean and comfortable, many are outdated, dirty, or poorly maintained.

Breakfast Issues

Guests express disappointment over the lack of complimentary breakfast and the quality of the paid breakfast options.

Noise Concerns

Several reviews mention thin walls leading to noise disturbances from neighboring rooms.
  • RK
    Rick Karlburg
    5 days ago
    5.0
    Excellent accommodations and customer service
  • HL
    h l
    Nov 16, 2025
    3.0
    Had a tough time trying to park or wondering where to. Had to park in ramp. No security. A little worried about that with signs saying not responsible for anything. Then not even asking for our liscence plate. Didn't give us any kind of info when checking in. Even after asked if we had stayed there before. Which we had not. Had nothing to take our stuff up to our room. Room was ok. Clean but ran out of toilet paper and conditioner. Shower dripped all night couldn't get it shut off. Toilet would not stop running. Shelves in bathroom looked like they had not been cleaned in a long time! Website says check out at 12:00. We loved that, but did not appreciate a knock on out door shortly after 11 saying check out time was 11:00!!! I had my email confirmation ready to show her it clearly says 12:00. Was told site was not updated! 😠 😡 Watched as many doors were pounded on as we left and many others said they did not know checkout was at 11:00!! Wow! One room she was going into and a guy stopped her at the door!! For the price we may have to try another place! Not great!! I'm really not picky but wow! Kind of sad!!!
  • MK
    M Kagemann
    Nov 15, 2025
    2.0
    Never again. We stay in this area often. Thought we would change it up. Bad idea. We requested a king bed, got 2 queens. Called front desk. Basically got told I was wrong. Sink in bathroom would not drain. Items leftover from previous guest, we only had one curtain panel so we could not close them. Would not recommend.
  • EA
    Eduardo Alvarez
    Oct 29, 2025
    5.0
    I arrived late at night at the Holiday Inn in Dubuque, and Abe at the front desk was exactly what I needed. He was courteous, attentive, and made the entire check-in process quick and effortless, which I appreciated after a long day.The parking lot was full, but Abe immediately let me know about nearby street parking options, which turned out to be free on Sundays. It was clear that the property was undergoing some improvements, so the situation was understandable.The only surprise was the one-hour time difference at checkout, it would have been helpful if that detail had been noted during booking on the hotel’s own website.
  • JS
    Jennifer S
    Oct 27, 2025
    2.0
    The room was decent but very dirty. The front desk people during the day were very helpful and pleasant. When we got back from the casino on Friday night we went to the front desk to ask for another towel (We had 4 people in our room with only 3 towels) and I was greeted by the guy working the front desk saying "What's up" I asked him for the towels and he grunted about having to get up to get them. The shuttle service was nice and the shuttle guy was very nice.

Frequently Asked Questions About Holiday Inn Dubuque/Galena by IHG

What are the pet policies at Holiday Inn Dubuque/Galena by IHG?

Pets, including dogs and cats, are welcome at Holiday Inn Dubuque/Galena by IHG.

Is free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.