Business Details
About
Hotel
Daily Mandatory Charge includes: Destination Marketing Fee
Welcome to the Hilton Garden Inn Dubuque Downtown hotel conveniently connected to the Mystique Casino and the Dubuque Greyhound Park. We are located on the "Masterpiece on the Mississippi" at Schmitt Island. Points of interest include historic downtown Dubuque, the Port of Dubuque, the National River Museum and Aquarium and industrial businesses centers on Kerper Boulevard.
The hotel is conveniently located to the following corporations: Eagle Window and Door, IBM, McKesson, McGraw-Hill Companies, John Deere, Thermo Fisher Scientific, Quebecor World, Georgia Pacific, Prudential, Sedgwick CMS, Cottingham and Butler, Rousselot.
The hotel features The Garden Grille for breakfast, a Houlihan's Restaurant on-site for lunch, dinner and room service. We are a short drive to other restaurants and entertainment including the Diamond Jo Casino, Pepper Sprout, Potosi Brewing Company, the Stone Cliff Winery and the Kennedy Mall which is only seven minutes away. Historic and beautiful Galena, Illinois is a picturesque 20 minutes from our hotel. The Grand River Convention Center is just five minutes away for large company meetings and conferences.
Location
Hilton Garden Inn Dubuque Downtown
1801 Greyhound Park Drive, Dubuque, IA
52001, United States
Hours
Reviews
4.3
969 reviews
5 stars
547
4 stars
246
3 stars
94
2 stars
38
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and accommodating, while others were reported as rude and indifferent.
Cleanliness
Concerns about cleanliness in rooms and common areas, with reports of dirty bathrooms and unclean furniture.
Noise Levels
Guests frequently mentioned noise issues, including loud neighbors and construction disturbances.
Value for Money
Many customers felt the hotel was overpriced, especially with additional charges for breakfast and snacks.
Facilities
Amenities such as the pool and hot tub received positive feedback, but some guests noted issues with room features like lighting and appliances.
- TBtony bergerNov 10, 20255.0Very clean room, well thought out room design, with actual closet area to hang shirts and pants.
- LMLiz M.Nov 9, 20255.0I will go out of the way to stay here. Clean and comfortable rooms. The staff is always welcoming and friendly.
- AHAnson HammOct 24, 20252.0This place is a complete rip off. You pay $250 a night and there is construction everywhere. You cant walk to the casino and you cant park near the hotel but still pay a premium price. Definitley BS.
- AAAdamOct 1, 20252.0The customer service was very poor by the manager who refused to work with me on a booking made in error.
- JSJerry SchaeferSep 25, 20252.0I like a room with mildew in the shower-thx Hilton, great job! 😳🤮 And as a bonus, you get all this construction which effects parking and accessibility greatly, not just the breakfast area as published.
Frequently Asked Questions About Hilton Garden Inn Dubuque Downtown
What accessibility features does Hilton Garden Inn Dubuque Downtown offer?
The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Is there free Wi-Fi available at Hilton Garden Inn Dubuque Downtown?
Yes, complimentary Wi-Fi is available in public areas and there is also a public internet terminal.
What are the check-in and check-out times at Hilton Garden Inn Dubuque Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Dubuque Downtown allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Are there dining options available at the hotel?
Yes, the hotel features The Garden Grille for breakfast, an on-site Houlihan's Restaurant for lunch, dinner, and room service, and a bar.
What recreational facilities does the Hilton Garden Inn Dubuque Downtown offer?
The hotel offers an indoor pool, a hot tub, a fitness center with free access, and kid-friendly activities.
Is there parking available at the hotel?
Yes, free self-parking and accessible parking are available for guests.
How can I get to Hilton Garden Inn Dubuque Downtown from the airport?
The hotel provides a free airport shuttle service for convenient transportation to and from the airport.
What nearby entertainment options are close to Hilton Garden Inn Dubuque Downtown?
Guests can visit the connected Mystique Casino and Dubuque Greyhound Park. Other nearby options include the Diamond Jo Casino and local bars like TPC Sports Bar and The Players Choice Sports Bar.
What nearby attractions can I visit from Hilton Garden Inn Dubuque Downtown?
Close attractions include historic downtown Dubuque, the National River Museum and Aquarium, Chaplain Schmitt Island, and the scenic town of Galena, Illinois, which is about 20 minutes away.