Best Western Plus Dubuque Hotel & Conference Center

Reviews

• VA

  Victoria Abrams

  3 days ago
  1.0
  This hotel looks amazing from the outside but the staff are very unprofessional managers tell you one thing other staff members tell you another thing and then you lose your room because you did what the manager told you you could do and don’t get your money back for 2 out of 3 days stayed there one night, but booked the room for 3 nights
• JS

  Jesse Schmitz

  Oct 26, 2025
  1.0
  We go here every year with the extended family to stay the weekend and swim. It was great for a while the pool is really big but they don’t keep it warm enough plus the pool itself is set at 80 and pools are supposed to be 85 leading to a shivering experience. I’ve asked management to change temperature and they said they are not able to control it. We do this every winter for the past 10 years or so and we are finally so fed up with it we are going to a different place this year. We check out 7 rooms a trip that they will miss out on I’m sure others feel the same I wonder if the penny pinching will be worth it in the long run
• LS

  Lauren Savickas

  Oct 19, 2025
  3.0
  Clean, but old, and ratherexpensivefor what it is.. Also strange that a bathtub is next to the bed.
• TR

  Traveling Lady Railfan

  Oct 14, 2025
  3.0
  You know, it’s funny. Sometimes how you’re greeted at a hotel really sets the tone for the stay, and honestly - we felt quite unimportant and it sort of colored our opinion of this otherwise fine location. Pros: free breakfast and it was excellent (with scrambled eggs, sausage, potatoes, pancakes and many other options) -Really comfortable beds and amazing pillows (wish they were for sale) -A large pool area -Attached restaurant/bar for convenience -Exceptionally fast wifi (134 mbps download/70 mbps upload) Cons: check-in experience made us feel unwelcomed. Wasn’t thanked for being diamond select members, wasn’t given bottles of water (others were), weren’t told the best way to get to our room (there was a back entrance really close but instead we trekked all though the hotel) and we were never asked if we’d like to have a pool-adjacent room (of which there were at least 18 empty ones in the morning, so they weren’t full) instead we were way down some dark long hallway, so far from the pool that we never bothered to venture out to it. -A/C wasn’t working. Kept going back to 76F. Had maintenance go into our room when we weren’t there (which we didn’t love) to make it cold but hours later it went right back to 76 and we were uncomfortable all night. -no clock in room -large (1.5 inch?) gap between our door and the adjacent room so we could hear all the dog barking and spousal yelling of the guests in the next room. We stuffed a towel under the gap but it didn't help much. -Coffee machine in lobby was out of order. In our opinion, this stay was no "plus" Price on a weeknight in Sept 2025 was $162 USD before tax.
• TT

  ThatMetalGuy1016

  Oct 11, 2025
  1.0
  Don’t get a room with the intentions of having a birthday party here because they won’t allow outside guests to swim or in the room. And the lady at the front desk is very unpleasant to deal with.

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