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Welcome to the Holiday Inn Express & Suites Des Moines Downtown
The hotel is centrally located on the north side of Downtown Des Moines and only 4.2 miles from Des Moines International Airport
Business travelers can benefit from the close proximity of our Holiday Inn Express & Suites Des Moines Downtown to many nearby companies including Wells Fargo and Principal Financial Group
Hotel guests can enjoy our on-site amenities and family friendly accommodations including a variety of room and suite types, an indoor pool, Suite Shop, flexible meeting space, on-site laundry, complimentary Wi-Fi throughout the hotel and complimentary Express Start breakfast.
The hotel has an onsite health club fully equipped with state of the art equipment newly designed with your health and wellness in mind.
Location
Holiday Inn Express & Suites Des Moines Downtown by IHG
333 SW 11th Street, Des Moines, IA
50309, United States
Hours
Reviews
4.5
706 reviews
5 stars
468
4 stars
155
3 stars
53
2 stars
13
1 star
17
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting shuttle drivers like Mike G and Rossie.
Cleanliness
Most reviews noted that the rooms and common areas were clean, although some mentioned maintenance issues.
Internet Issues
Several guests reported problems with slow or unreliable internet, impacting their ability to work.
Location
The hotel is well-located near downtown, but some guests found it inconvenient for walking to nearby restaurants.
Room Quality
Feedback on room quality was mixed, with some guests enjoying comfortable beds while others reported issues with maintenance and noise.
- SMSteven ManningNov 14, 20255.0The front desk staff is friendly.
- JTJeff TrimbleNov 12, 20255.0Terrific hotel. This is the way all IHG properties should be. Shuttle service was an added bonus!
- JEJim EllisonNov 8, 20255.0Another nice stay at a Holiday Inn. The front desk staff were very helpful and accommodating. The room was very comfortable and clean. I like staying here partly for the pancake maker in the breakfast area. Like I said, we always have a pleasant stay at Holiday Inn.
- NLNatasha LNov 6, 20255.0We only stayed a few hours in the middle of the night.
- LELet's eat.Oct 25, 20252.0For being a gold member, I could not believe how rude the lady was at the front desk , especially in Iowa. I was not expecting rude service and I was trying. To get the information for the right credit card and told her that people behind me could go ahead of me and she said oh no, they can wait. If I was the boss I would fire her, not the way I would want my company represented.
Frequently Asked Questions About Holiday Inn Express & Suites Des Moines Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Des Moines Downtown?
Check-in begins at 3:00 PM and check-out is by 12:00 PM (noon).
Is breakfast included with the stay at this hotel?
Yes, a complimentary breakfast buffet is available for all guests.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Des Moines Downtown?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and is mobility accessible, including an elevator.
Does the hotel provide airport shuttle service?
Yes, a free airport shuttle is available for guests.
What fitness amenities can guests enjoy at the hotel?
Guests have complimentary access to the fitness center equipped with elliptical machines, free weights, and treadmills. There is also an indoor pool and a hot tub.
Are there any nearby fitness centers for guests to try other than the hotel gym?
Nearby, guests can visit F45 Training Downtown Des Moines for additional sports and fitness instruction.
Where can guests enjoy food and drinks close to the hotel?
Guests can explore nearby dining options such as Table 128, Mad Meatball, and Craft Bru Taproom for great meals and drinks.
What nearby transportation or real estate landmarks can help guests navigate the area?
Gray's Station offers transportation services and real estate options. The nearby landmarks including LINC and The Meridian at Gray's Landing can also assist guests in finding their way around Downtown Des Moines.