Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Des Moines Downtown
The hotel is centrally located on the north side of Downtown Des Moines and only 4.2 miles from Des Moines International Airport
Business travelers can benefit from the close proximity of our Holiday Inn Express & Suites Des Moines Downtown to many nearby companies including Wells Fargo and Principal Financial Group
Hotel guests can enjoy our on-site amenities and family friendly accommodations including a variety of room and suite types, an indoor pool, Suite Shop, flexible meeting space, on-site laundry, complimentary Wi-Fi throughout the hotel and complimentary Express Start breakfast.
The hotel has an onsite health club fully equipped with state of the art equipment newly designed with your health and wellness in mind.
Location
Holiday Inn Express & Suites Des Moines Downtown by IHG
333 SW 11th Street, Des Moines, IA
50309, United States
Hours
Reviews
4.5
712 reviews
5 stars
470
4 stars
157
3 stars
53
2 stars
14
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting the shuttle drivers and front desk personnel.
Cleanliness
Guests consistently noted that the rooms and common areas were clean and well-maintained.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Location
The hotel is conveniently located near downtown, making it easy for guests to access events and attractions.
Maintenance Issues
Several reviews mentioned maintenance problems, including issues with air conditioning, internet connectivity, and room amenities.
- JPJade Pryor2 days ago1.0There’s A Heavy Set Woman Who Typically Wears Her Hair Pulled Back Into A Bun, Wearing Glasses Working At The Front She’s Not So Friendly There’s Been Multiple Occasions Where My Family And I Would Notice The Dirty Looks And Little To No Effort When Asking For Help (Keycards, tooth brush, tooth paste) Or She’d Make Rude Gestures Like Slouching Over Seemingly Annoyed My Family And I Have Never Given Her A Hard Time So I’m Not Sure Where Her Animosity Stems From My Family Feels As Though It Could Be A Race Thing But Either Way No One Is Forcing You To Come To Work So I Would Expect For People To Smile And Do Their Jobs Or Just Quit Because It’s Not Fair To The Guests To Be That Way. (Not sure if it’s just us she does this to or others.)
- DJD JJan 4, 20264.0Very nice hotel and location. Only draw back is the walls are too thin. Could hear tv and voices in the next room. People in the hallways were loud.
- BDBijan DasDec 31, 20255.0Loved the hotel and hot tub. Rooms are really clean with proper bed for 6. Pool is well maintained. Coffee/tea is available at all hours in reception which was really helpful.
- NCNicole CramerDec 14, 20255.0Bill running the shuttle was so very helpful, as was the rest of the staff. Pool was nice, rooms were nice, breakfast was great. Wonderful place to stay close to events downtown.
- JEJim EllisonNov 8, 20255.0Another nice stay at a Holiday Inn. The front desk staff were very helpful and accommodating. The room was very comfortable and clean. I like staying here partly for the pancake maker in the breakfast area. Like I said, we always have a pleasant stay at Holiday Inn.
Frequently Asked Questions About Holiday Inn Express & Suites Des Moines Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Des Moines Downtown?
Check-in begins at 3:00 PM and check-out is by 12:00 PM (noon).
Is breakfast included with the stay at this hotel?
Yes, a complimentary breakfast buffet is available for all guests.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Des Moines Downtown?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and is mobility accessible, including an elevator.
Does the hotel provide airport shuttle service?
Yes, a free airport shuttle is available for guests.
What fitness amenities can guests enjoy at the hotel?
Guests have complimentary access to the fitness center equipped with elliptical machines, free weights, and treadmills. There is also an indoor pool and a hot tub.
Are there any nearby fitness centers for guests to try other than the hotel gym?
Nearby, guests can visit F45 Training Downtown Des Moines for additional sports and fitness instruction.
Where can guests enjoy food and drinks close to the hotel?
Guests can explore nearby dining options such as Table 128, Mad Meatball, and Craft Bru Taproom for great meals and drinks.
What nearby transportation or real estate landmarks can help guests navigate the area?
Gray's Station offers transportation services and real estate options. The nearby landmarks including LINC and The Meridian at Gray's Landing can also assist guests in finding their way around Downtown Des Moines.